{ "acceptInvite.accepting": "Accepting invitation...", "acceptInvite.checking": "Checking your invitation...", "acceptInvite.createAccount": "Create Account", "acceptInvite.createAndAccept": "Create Account & Accept", "acceptInvite.email": "Email", "acceptInvite.error.accepted": "This invitation has already been accepted.", "acceptInvite.error.acceptFailed": "Failed to accept invitation", "acceptInvite.error.authFailed": "Authentication failed", "acceptInvite.error.expired": "This invitation has expired. Please ask for a new one.", "acceptInvite.error.generic": "Something went wrong", "acceptInvite.error.invalidLink": "Invalid invitation link.", "acceptInvite.error.notFound": "Invitation not found or has already been used.", "acceptInvite.error.revoked": "This invitation has been revoked.", "acceptInvite.error.verifyEmail": "Please check your email to verify your account, then click the invite link again.", "acceptInvite.errorTitle": "Invitation Error", "acceptInvite.fullName": "Full Name", "acceptInvite.fullNamePlaceholder": "Your full name", "acceptInvite.goToDashboard": "Go to Dashboard", "acceptInvite.goToLogin": "Go to Login", "acceptInvite.joinAs": "You'll join as", "acceptInvite.joinPrefix": "Join", "acceptInvite.joinSuffix": "on LockinSales", "acceptInvite.password": "Password", "acceptInvite.redirectingDashboard": "Redirecting to dashboard...", "acceptInvite.role.manager": "Manager", "acceptInvite.role.owner": "Owner", "acceptInvite.role.viewer": "Viewer", "acceptInvite.signIn": "Sign In", "acceptInvite.signInAndAccept": "Sign In & Accept", "acceptInvite.successPrefix": "You've joined as", "acceptInvite.successTitle": "Welcome to the team!", "acceptInvite.title": "You're invited", "acceptPlatformInvite.accepting": "Accepting invitation...", "acceptPlatformInvite.allGeo": "All GEO", "acceptPlatformInvite.brand": "LockinSales Platform", "acceptPlatformInvite.checking": "Checking your invitation...", "acceptPlatformInvite.countryAccess": "Country access", "acceptPlatformInvite.createAccount": "Create Account", "acceptPlatformInvite.createAndAccept": "Create Account & Accept", "acceptPlatformInvite.email": "Email", "acceptPlatformInvite.error.accepted": "This invitation has already been accepted.", "acceptPlatformInvite.error.acceptFailed": "Failed to accept invitation", "acceptPlatformInvite.error.authFailed": "Authentication failed", "acceptPlatformInvite.error.expired": "This invitation has expired. Please ask for a new one.", "acceptPlatformInvite.error.generic": "Something went wrong", "acceptPlatformInvite.error.invalidLink": "Invalid invitation link.", "acceptPlatformInvite.error.notFound": "Invitation not found or has already been used.", "acceptPlatformInvite.error.revoked": "This invitation has been revoked.", "acceptPlatformInvite.error.verifyEmail": "Please check your email to verify your account, then click the invite link again.", "acceptPlatformInvite.errorTitle": "Invitation Error", "acceptPlatformInvite.fullName": "Full Name", "acceptPlatformInvite.fullNamePlaceholder": "Your full name", "acceptPlatformInvite.goToAdmin": "Go to Admin", "acceptPlatformInvite.goToLogin": "Go to Login", "acceptPlatformInvite.password": "Password", "acceptPlatformInvite.redirectingAdmin": "Redirecting to admin...", "acceptPlatformInvite.role.manager": "Manager", "acceptPlatformInvite.role.viewer": "Viewer", "acceptPlatformInvite.roleLabel": "Role", "acceptPlatformInvite.signIn": "Sign In", "acceptPlatformInvite.signInAndAccept": "Sign In & Accept", "acceptPlatformInvite.subtitle": "Join the LockinSales admin team with pre-assigned country access", "acceptPlatformInvite.successPrefix": "You've joined as", "acceptPlatformInvite.successTitle": "Welcome to the platform team!", "acceptPlatformInvite.title": "Platform team invitation", "admin.addCredits.amountLabel": "Credits to Add (50–1,000)", "admin.addCredits.balancePreview": "Current balance: {{current}} → {{new}}", "admin.addCredits.error.amountRange": "Amount must be between 50 and 1,000", "admin.addCredits.error.failed": "Failed to add credits", "admin.addCredits.error.reasonRequired": "Reason is required", "admin.addCredits.reasonLabel": "Reason (required)", "admin.addCredits.reasonPlaceholder": "e.g. Customer support goodwill, compensation...", "admin.addCredits.submit": "Add Credits", "admin.addCredits.title": "Add Credits", "admin.aiUsage.adminOnly": "Admin only", "admin.aiUsage.byModel": "By model", "admin.aiUsage.byTenant": "By business account", "admin.aiUsage.column.account": "Account", "admin.aiUsage.column.calls": "Calls", "admin.aiUsage.column.cost": "Cost", "admin.aiUsage.column.latency": "Avg ms", "admin.aiUsage.column.llm": "LLM / msgs", "admin.aiUsage.column.model": "Model", "admin.aiUsage.column.tokens": "Tokens", "admin.aiUsage.costByAlias": "Cost by model alias", "admin.aiUsage.empty": "No AI usage events yet", "admin.aiUsage.emptyHint": "Inbound messages handled by AIRouter will appear here for billing analytics.", "admin.aiUsage.loadFailed": "Failed to load AI usage", "admin.aiUsage.noLlmCalls": "No LLM calls in this window", "admin.aiUsage.settings.complexity": "Complexity threshold", "admin.aiUsage.settings.complexModel": "Complex text model (Pro)", "admin.aiUsage.settings.confidence": "Confidence threshold", "admin.aiUsage.settings.dailyBudget": "Daily AI budget (USD)", "admin.aiUsage.settings.fallbackEnabled": "Fallback enabled", "admin.aiUsage.settings.fallbackModel": "Fallback model", "admin.aiUsage.settings.maxRetries": "Max retries", "admin.aiUsage.settings.maxTokens": "Max response tokens", "admin.aiUsage.settings.monthlyBudget": "Monthly AI budget (USD)", "admin.aiUsage.settings.multimodalModel": "Preferred multimodal model", "admin.aiUsage.settings.primaryModel": "Primary text model (Flash)", "admin.aiUsage.settings.proEscalation": "Pro escalation enabled", "admin.aiUsage.settings.temperature": "Temperature", "admin.aiUsage.settingsSave": "Save router settings", "admin.aiUsage.settingsSaved": "Router settings saved", "admin.aiUsage.settingsSaveFailed": "Failed to save router settings", "admin.aiUsage.settingsSaving": "Saving…", "admin.aiUsage.settingsTitle": "AI router settings", "admin.aiUsage.stat.avgConfidence": "Avg confidence", "admin.aiUsage.stat.avgLatency": "Avg latency", "admin.aiUsage.stat.avgTokens": "avg {{count}} / LLM call", "admin.aiUsage.stat.count": "{{count}} events", "admin.aiUsage.stat.escalationRate": "Escalation rate", "admin.aiUsage.stat.estCost": "Est. cost (USD)", "admin.aiUsage.stat.fallbackRate": "Fallback rate", "admin.aiUsage.stat.llmCalls": "LLM calls", "admin.aiUsage.stat.messages": "Messages", "admin.aiUsage.stat.skipped": "{{count}} skipped (no LLM)", "admin.aiUsage.stat.successFail": "OK {{success}} · fail {{fail}}", "admin.aiUsage.stat.tokens": "Tokens", "admin.aiUsage.title": "AI Usage Tracking", "admin.aiUsage.window": "Last {{days}} days", "admin.churnRisk.column.drop": "Drop", "admin.churnRisk.column.lastMonth": "Last Month", "admin.churnRisk.column.tenant": "Tenant", "admin.churnRisk.column.thisMonth": "This Month", "admin.churnRisk.column.tier": "Tier", "admin.churnRisk.na": "N/A", "admin.churnRisk.subtitle": "Usage dropped ≥50% vs last month", "admin.churnRisk.title": "Churn Risk Tenants", "admin.demoBookings.column.contact": "Contact", "admin.demoBookings.column.notes": "Notes", "admin.demoBookings.column.preferredSchedule": "Preferred Schedule", "admin.demoBookings.column.prospect": "Prospect", "admin.demoBookings.column.status": "Status", "admin.demoBookings.column.submitted": "Submitted", "admin.demoBookings.done": "Done", "admin.demoBookings.emptyAll": "No bookings", "admin.demoBookings.emptyTab": "No {{tab}} bookings", "admin.demoBookings.loadError": "Load error: {{error}}", "admin.demoBookings.loadFailed": "Failed to load demo bookings", "admin.demoBookings.markCompleted": "Mark completed", "admin.demoBookings.markConfirmed": "Mark confirmed", "admin.demoBookings.title": "Demo Bookings", "admin.demoBookings.totalCount": "{{count}} total", "admin.export.json": "Single JSON", "admin.export.label": "Export", "admin.export.zip": "All tables (ZIP)", "admin.filters.country": "Country", "admin.filters.status": "Status", "admin.filters.tier": "Tier", "admin.kpi.activeSubscribers": "Active Subscribers", "admin.kpi.activeSubscribersSub": "of {{total}} total", "admin.kpi.activeTenantsSub": "{{count}} active tenants", "admin.kpi.churnRisk": "Churn Risk", "admin.kpi.churnRiskSub": "≥50% usage drop", "admin.kpi.creditsConsumed": "Credits Consumed (30d)", "admin.kpi.creditsConsumedPeriod": "Credits consumed", "admin.kpi.creditsConsumedSub": "across all tenants", "admin.kpi.demoBookings": "Demo bookings", "admin.kpi.monthlyMrr": "Monthly MRR", "admin.kpi.paidSignups": "Paid signups", "admin.kpi.registrations": "Registrations", "admin.kpi.trialSignups": "Trial signups", "admin.kpi.vsDayBefore": "vs day before", "admin.kpi.vsLastMonth": "vs last month", "admin.kpi.vsMonthBefore": "vs month before", "admin.kpi.vsPrior30d": "vs prior 30 days", "admin.kpi.vsPrior7d": "vs prior 7 days", "admin.kpi.vsPriorYtd": "vs prior YTD", "admin.kpi.vsYesterday": "vs yesterday", "admin.overview.subtitle": "Registrations and activity by period, with day-over-day comparison.", "admin.overview.title": "Platform pulse", "admin.overview.yesterdaySnapshot": "Yesterday", "admin.period.30d": "Last 30 days", "admin.period.7d": "Last 7 days", "admin.period.lastMonth": "Last month", "admin.period.thisMonth": "This month", "admin.period.today": "Today", "admin.period.yesterday": "Yesterday", "admin.period.ytd": "Year to date", "admin.platformTeam.activeMembers": "Active Members", "admin.platformTeam.allGeo": "All GEO", "admin.platformTeam.cancel": "Cancel", "admin.platformTeam.confirm.revokeAccess": "Revoke platform access for {{name}}?", "admin.platformTeam.countryAccess": "Country access", "admin.platformTeam.editAccess": "Edit access", "admin.platformTeam.error.geoRequired": "Select All GEO or choose at least one region/country", "admin.platformTeam.error.load": "Failed to load platform team", "admin.platformTeam.error.revokeAccess": "Failed to revoke access", "admin.platformTeam.error.revokeInvitation": "Failed to revoke invitation", "admin.platformTeam.error.sendInvite": "Failed to send invitation", "admin.platformTeam.error.updateMember": "Failed to update member", "admin.platformTeam.expires": "Expires {{date}}", "admin.platformTeam.invite.description": "Set GEO access first, then send the invite. They can sign up when accepting.", "admin.platformTeam.invite.title": "Invite Team Member", "admin.platformTeam.pendingInvitations": "Pending Invitations", "admin.platformTeam.revoke": "Revoke", "admin.platformTeam.revokeAccess": "Revoke access", "admin.platformTeam.role.manager": "Manager", "admin.platformTeam.role.owner": "Owner", "admin.platformTeam.role.viewer": "Viewer", "admin.platformTeam.save": "Save", "admin.platformTeam.selected": "{{label}} selected", "admin.platformTeam.sending": "Sending...", "admin.platformTeam.sendInvite": "Send Invite", "admin.platformTeam.subtitle": "Country-scoped admin access", "admin.platformTeam.title": "Platform Team", "admin.platformTeam.toast.accessRevoked": "Access revoked", "admin.platformTeam.toast.invitationRevoked": "Invitation revoked", "admin.platformTeam.toast.inviteSent": "Invitation sent to {{email}}", "admin.platformTeam.toast.memberUpdated": "Member updated", "admin.quickActions.billingControls": "Billing Controls", "admin.quickActions.billingControlsDesc": "Coming soon", "admin.quickActions.knowledgeBase": "AI Knowledge Base", "admin.quickActions.knowledgeBaseDesc": "Manage James & Helena's knowledge", "admin.refresh": "Refresh", "admin.subtitle.manager": "Manager access", "admin.subtitle.owner": "Platform-wide analytics & tenant management", "admin.subtitle.viewer": "Read-only access", "admin.tenants.activate": "Activate", "admin.tenants.activateTitle": "Activate tenant", "admin.tenants.addCreditsTitle": "Add credits", "admin.tenants.column.actions": "Actions", "admin.tenants.column.balance": "Balance", "admin.tenants.column.country": "Country", "admin.tenants.column.signedUp": "Signed Up", "admin.tenants.column.status": "Status", "admin.tenants.column.tenant": "Tenant", "admin.tenants.column.tier": "Tier", "admin.tenants.column.used30d": "Used (30d)", "admin.tenants.count": "{{count}} tenants", "admin.tenants.credits": "Credits", "admin.tenants.emptyFiltered": "No tenants match the selected filters", "admin.tenants.emptyNone": "No tenants found", "admin.tenants.emptySearch": "No results found for \"{{query}}\"", "admin.tenants.searchPlaceholder": "Search by name or email...", "admin.tenants.sort.newest": "newest", "admin.tenants.sort.oldest": "oldest", "admin.tenants.sort.signedUpHint": "Sort by signup date", "admin.tenants.status.active": "Active", "admin.tenants.status.suspended": "Suspended", "admin.tenants.suspend": "Suspend", "admin.tenants.suspendTitle": "Suspend tenant", "admin.tenants.title": "Tenant Management", "admin.tenants.viewAs": "View As", "admin.tenants.viewAsTitle": "View as this tenant", "admin.tierBreakdown.perMonth": "₱{{amount}}/mo", "admin.tierBreakdown.title": "Subscribers by Tier", "admin.tiers.basic": "Basic", "admin.tiers.businessPlus": "Business Plus", "admin.tiers.enterprise": "Enterprise", "admin.tiers.free": "Free", "admin.tiers.growth": "Growth", "admin.tiers.growthEngine": "Growth Engine", "admin.tiers.professional": "Professional", "admin.tiers.starter": "Starter", "admin.title": "Founder's Command Center", "analytics.action.booked": "Appointment Booked", "analytics.action.completed": "Appointment Completed", "analytics.action.junk": "Marked as Junk", "analytics.action.linkSent": "Booking Link Sent", "analytics.action.new": "Awaiting Classification", "analytics.action.nurturing": "Under Nurturing", "analytics.action.ready": "Marked Ready", "analytics.empty.booking": "Auto Booking", "analytics.empty.bookingDesc": "Links sent to high-intent leads", "analytics.empty.classification": "AI Classification", "analytics.empty.classificationDesc": "Intent scored on every message", "analytics.empty.reviewLoop": "Review Loop", "analytics.empty.reviewLoopDesc": "Reviews triggered post-appointment", "analytics.empty.status": "AI Receptionist active · Waiting for first contact", "analytics.empty.subtitle": "As soon as your first message comes in, your analytics will start building up here. Connect your messaging channels to get started.", "analytics.empty.title": "Your AI Receptionist is ready!", "analytics.intent.bookingInquiry": "Booking Inquiry", "analytics.intent.junkSpam": "Junk / Spam", "analytics.intent.lowIntent": "Low Intent", "analytics.intent.needsNurturing": "Needs Nurturing", "analytics.intent.unclassified": "Unclassified", "analytics.interactionLog.column.action": "Action Taken", "analytics.interactionLog.column.customer": "Customer Name", "analytics.interactionLog.column.date": "Date", "analytics.interactionLog.column.intent": "Intent", "analytics.interactionLog.column.status": "Status", "analytics.interactionLog.download": "Download Report (CSV)", "analytics.interactionLog.empty.description": "Your AI Receptionist is ready! As soon as your first message comes in, your analytics will start building up here.", "analytics.interactionLog.empty.title": "No interactions yet", "analytics.interactionLog.exporting": "Exporting...", "analytics.interactionLog.loadMore": "Load more ({{count}} remaining)", "analytics.interactionLog.records": "{{count}} records", "analytics.interactionLog.subtitle": "Individual interaction history", "analytics.interactionLog.title": "Conversation History", "analytics.lang.arabic": "Arabic", "analytics.lang.chinese": "Chinese", "analytics.lang.english": "English", "analytics.lang.filipino": "Filipino", "analytics.lang.french": "French", "analytics.lang.hindi": "Hindi", "analytics.lang.more": "+65 more", "analytics.lang.spanish": "Spanish", "analytics.multilingual.desc": "Your AI Receptionist automatically detects the language of each incoming message and replies in kind — Tagalog, Spanish, Chinese, Arabic, and 70+ other languages — while preserving your exact pricing, brand names, and services in every response.", "analytics.multilingual.title": "Multilingual AI Receptionist", "analytics.section.charts": "Charts", "analytics.section.growth": "Growth Insights", "analytics.section.history": "Interaction History", "analytics.section.language": "Language Intelligence", "analytics.section.leadLog": "Lead Log", "analytics.section.multilingual": "Multilingual", "analytics.status.failed": "Failed", "analytics.status.linkSent": "Link Sent", "analytics.status.nurturing": "Nurturing", "analytics.status.pending": "Pending", "analytics.status.ready": "Ready", "analytics.status.success": "Success", "analytics.subtitle.loading": "Performance Dashboard · Loading...", "analytics.subtitle.refreshed": "Performance Dashboard · Refreshed {{time}}", "analytics.title": "Analytics", "assets.action.category": "Category", "assets.action.desc": "Desc", "assets.action.tags": "Tags", "assets.confirmDelete": "Delete \"{{title}}\"? This cannot be undone.", "assets.delete": "Delete asset", "assets.edit.category": "Edit category", "assets.edit.description": "Edit description", "assets.edit.rename": "Rename", "assets.edit.tags": "Edit tags", "assets.empty": "No assets yet. Upload menus, photos, brochures, PDFs, or videos for AI replies.", "assets.error.deleteFailed": "Failed to delete asset.", "assets.error.loadFailed": "Failed to load assets.", "assets.error.saveFailed": "Failed to save changes.", "assets.error.titleRequired": "Title is required.", "assets.error.tooLarge": "\"{{filename}}\" exceeds the {{limit}}MB limit.", "assets.error.unsupported": "\"{{filename}}\" is not supported. Allowed: JPEG, PNG, WEBP, GIF, PDF, MP4, WEBM, MOV.", "assets.error.uploadFailed": "Upload failed.", "assets.gallery.dropHint": "Drop images, PDFs, or videos here", "assets.gallery.empty": "No media linked yet. Upload a gallery to help the AI reply with visuals.", "assets.gallery.loadFailed": "Failed to load gallery.", "assets.gallery.productHint": "Upload photos, PDFs, or videos for this product. The AI can send them when customers ask.", "assets.gallery.productTitle": "Product gallery", "assets.gallery.serviceHint": "Upload photos, PDFs, or videos for this service. The AI can send them when customers ask.", "assets.gallery.serviceTitle": "Service gallery", "assets.gallery.unlink": "Unlink from this record", "assets.gallery.unlinkFailed": "Failed to unlink asset.", "assets.gallery.upload": "Upload", "assets.loading": "Loading assets...", "assets.preview.action": "Preview", "assets.preview.close": "Close", "assets.preview.open": "Open", "assets.preview.openInNewTab": "Open in new tab", "assets.subtitle": "Menus, photos, brochures, PDFs, and videos the AI can send in replies", "assets.tagsHint": "Comma-separated tags", "assets.tagsPlaceholder": "menu, lunch, special", "assets.title": "Assets", "assets.type.image": "Image", "assets.type.pdf": "PDF", "assets.type.video": "Video", "assets.upload.drop": "Drop files here or click to browse", "assets.upload.formats": "JPEG, PNG, WEBP, GIF, PDF, MP4, WEBM, MOV · Max {{limit}}MB each", "assets.upload.uploading": "Uploading...", "auth.forgotPassword.backToSignIn": "Back to Sign In", "auth.forgotPassword.emailLabel": "Email Address", "auth.forgotPassword.emailPlaceholder": "you@company.com", "auth.forgotPassword.sending": "Sending...", "auth.forgotPassword.spamHint": "Didn't receive it? Check your spam folder or try again in a few minutes.", "auth.forgotPassword.submit": "Send Reset Instructions", "auth.forgotPassword.subtitle": "Enter your account email and we'll send you a secure link to reset your password.", "auth.forgotPassword.successMessage": "If an account exists for this email, you will receive instructions to reset your password shortly.", "auth.forgotPassword.successTitle": "Check your inbox", "auth.forgotPassword.title": "Reset your password", "auth.forgotPassword.trustNote": "Secure reset · Link expires in 60 minutes", "auth.resetPassword.backToSignIn": "Back to Sign In", "auth.resetPassword.confirmPassword": "Confirm Password", "auth.resetPassword.confirmPlaceholder": "Repeat your new password", "auth.resetPassword.formHint": "Must be at least 8 characters", "auth.resetPassword.formTitle": "Choose a new password", "auth.resetPassword.invalidMessage": "This password reset link has expired or has already been used. Reset links are valid for 60 minutes.", "auth.resetPassword.invalidTitle": "Link expired or invalid", "auth.resetPassword.mfaChallengeFailed": "Could not start two-factor verification. Try again.", "auth.resetPassword.mfaCode": "Authenticator code", "auth.resetPassword.mfaHint": "Required because two-factor authentication is enabled on this account.", "auth.resetPassword.mfaInvalid": "Invalid authenticator code. Please try again.", "auth.resetPassword.mfaPlaceholder": "6-digit code", "auth.resetPassword.mfaRequired": "Enter the 6-digit code from your authenticator app to reset your password.", "auth.resetPassword.newPassword": "New Password", "auth.resetPassword.newPasswordPlaceholder": "Min. 8 characters", "auth.resetPassword.passwordMismatch": "Passwords do not match.", "auth.resetPassword.passwordMismatchInline": "Passwords do not match", "auth.resetPassword.passwordTooShort": "Password must be at least 8 characters.", "auth.resetPassword.requestNewLink": "Request a new link", "auth.resetPassword.submit": "Set New Password", "auth.resetPassword.successMessage": "Your password has been changed successfully. Redirecting you to sign in...", "auth.resetPassword.successTitle": "Password updated", "auth.resetPassword.trustNote": "Secure connection · RLS enforced", "auth.resetPassword.updateFailed": "Failed to update password. Please try again.", "auth.resetPassword.updating": "Updating...", "auth.resetPassword.verifying": "Verifying your reset link...", "availability.addTimeBlock": "Add time block", "availability.applyToDays": "Apply to {{count}} days", "availability.blockName": "Block name", "availability.blocksSet": "Blocks set", "availability.bookingType": "Booking type", "availability.bookingType.placeholder": "Select type", "availability.clickMarkOpen": "Click \"Mark as Open\" to enable bookings.", "availability.clickToEdit": "Click to edit", "availability.closed": "Closed", "availability.copying": "Copying...", "availability.copySchedule": "Copy schedule to other days", "availability.copyTo": "Copy this schedule to:", "availability.day.fri": "Friday", "availability.day.fri.short": "Fr", "availability.day.fri.shortName": "Fri", "availability.day.mon": "Monday", "availability.day.mon.short": "Mo", "availability.day.mon.shortName": "Mon", "availability.day.sat": "Saturday", "availability.day.sat.short": "Sa", "availability.day.sat.shortName": "Sat", "availability.day.sun": "Sunday", "availability.day.sun.short": "Su", "availability.day.sun.shortName": "Sun", "availability.day.thu": "Thursday", "availability.day.thu.short": "Th", "availability.day.thu.shortName": "Thu", "availability.day.tue": "Tuesday", "availability.day.tue.short": "Tu", "availability.day.tue.shortName": "Tue", "availability.day.wed": "Wednesday", "availability.day.wed.short": "We", "availability.day.wed.shortName": "Wed", "availability.default.afternoon": "Afternoon", "availability.default.morning": "Morning", "availability.done": "Done!", "availability.error.addBlock": "Failed to add block", "availability.error.delete": "Failed to delete", "availability.error.load": "Failed to load", "availability.error.update": "Failed to update", "availability.loading": "Loading schedule...", "availability.markClosed": "Mark as Closed", "availability.markOpen": "Mark as Open", "availability.noBookings": "No bookings accepted on this day.", "availability.noTimeBlocks": "No time blocks. Add one below.", "availability.spots": "spots", "availability.subtitle": "Set weekly recurring hours. Click any date on the calendar to edit that day's schedule.", "availability.title": "Availability Schedule", "availability.weeklySummary": "Weekly Schedule Summary", "bi.ai.aiReplies": "AI Replies", "bi.ai.confidence": "Avg Confidence", "bi.ai.hoursSaved": "Hours Saved", "bi.ai.humanReplies": "Human Replies", "bi.ai.resolution": "Resolution Rate", "bi.ai.response": "Avg Response", "bi.ai.subtitle": "Automation quality and time saved", "bi.ai.title": "AI Performance", "bi.channel.facebook": "Facebook", "bi.channel.instagram": "Instagram", "bi.channel.manual": "Manual", "bi.channel.subtitle": "Leads · Qualified · Won · Lost", "bi.channel.title": "Channel Performance", "bi.channel.whatsapp": "WhatsApp", "bi.compare": "Compare period", "bi.empty": "No lead history yet — charts will populate as conversations arrive.", "bi.export.csvDone": "CSV exported", "bi.export.excelDone": "Excel file exported", "bi.export.pdfHint": "Use your browser Print → Save as PDF for a formatted report.", "bi.export.schedule": "Scheduled reports", "bi.export.scheduled": "Scheduled reports are coming soon — export CSV for now.", "bi.export.short": "Export", "bi.export.subtitle": "Download insights for stakeholders and scheduled reviews", "bi.export.title": "Export Reports", "bi.filter.30d": "30 Days", "bi.filter.7d": "7 Days", "bi.filter.90d": "90 Days", "bi.filter.all": "All", "bi.filter.campaign": "Campaign", "bi.filter.channel": "Channel", "bi.filter.custom": "Custom", "bi.filter.industry": "Industry", "bi.filter.location": "Location", "bi.filter.pipeline": "Sales Pipeline", "bi.filter.team": "Team Member", "bi.filter.today": "Today", "bi.filter.year": "This Year", "bi.filter.yesterday": "Yesterday", "bi.funnel.conv": "conv", "bi.funnel.drop": "drop", "bi.funnel.interested": "Interested", "bi.funnel.lead": "Lead", "bi.funnel.meeting": "Meeting", "bi.funnel.proposal": "Proposal", "bi.funnel.qualified": "Qualified", "bi.funnel.subtitle": "Conversion %, drop-off, and average days", "bi.funnel.title": "Conversion Funnel", "bi.funnel.won": "Won", "bi.growth.daily": "Daily", "bi.growth.metric.closed": "Closed", "bi.growth.metric.leads": "Leads", "bi.growth.metric.qualified": "Qualified", "bi.growth.metric.revenue": "Revenue", "bi.growth.monthly": "Monthly", "bi.growth.subtitle": "Smooth trend over the selected range", "bi.growth.title": "Lead Growth", "bi.growth.weekly": "Weekly", "bi.growth.yearly": "Yearly", "bi.heatmap.subtitle": "Weekly heatmap — hover for messages, leads, conversions", "bi.heatmap.title": "Peak Messaging Hours", "bi.intent.subtitle": "How leads qualify inside your business", "bi.intent.title": "Lead Intent Mix", "bi.kpi.aiResolution": "AI Resolution Rate", "bi.kpi.avgResponse": "Average Response Time", "bi.kpi.closed": "Closed Deals", "bi.kpi.conversion": "Conversion Rate", "bi.kpi.currentPeriod": "Current period", "bi.kpi.qualified": "Qualified Leads", "bi.kpi.revenue": "Revenue", "bi.kpi.totalLeads": "Total Leads", "bi.kpi.vsPrior": "vs prior period", "bi.pipeline.avgDeal": "Average Deal Size", "bi.pipeline.cycle": "Average Sales Cycle", "bi.pipeline.subtitle": "Value, cycle time, and stage distribution", "bi.pipeline.title": "Pipeline Analytics", "bi.pipeline.value": "Pipeline Value", "bi.pipeline.winRate": "Win Rate", "bi.revenue.closed": "Closed Deals", "bi.revenue.revenue": "Revenue", "bi.revenue.subtitle": "Estimated revenue vs closed deals", "bi.revenue.title": "Revenue Analytics", "bi.section.summary": "Executive Summary", "bi.section.summaryHint": "Period KPIs with prior-period comparison", "bi.service.empty": "No bookings in this period yet — service demand will appear here.", "bi.service.subtitle": "Which services clients book most", "bi.service.subtitleIndustry": "Appointment types in {{industry}}", "bi.service.title": "Service Demand", "bi.sources.subtitle": "Share of acquisition channels", "bi.sources.title": "Lead Sources", "bi.subtitle": "Analyze trends, growth and business performance.", "bi.team.conversion": "Conv.", "bi.team.empty": "No team members yet.", "bi.team.leads": "Leads", "bi.team.meetings": "Meetings", "bi.team.name": "Member", "bi.team.response": "Response", "bi.team.revenue": "Revenue", "bi.team.subtitle": "Leaderboard across the selected period", "bi.team.title": "Team Performance", "billing.creditsAdded.message": "{{count}} Credits have been added to your rollover balance.", "billing.creditsAdded.title": "Credits Added!", "billing.creditsRemaining": "Credits Remaining: {{used}} / {{limit}}", "billing.currentPlan": "Current Plan:", "billing.currentTerm": "Current Term:", "billing.enterprise.flagged": "Your account has reached the 5,000 response threshold. Our team will contact you shortly to discuss custom rates for higher volumes.", "billing.enterprise.fup": "Fair Usage Policy", "billing.enterprise.meter": "Enterprise Usage Meter", "billing.enterprise.usage": "{{used}} / 5,000 AI responses this cycle", "billing.enterprise.warning": "Service remains fully active beyond 5,000 — our team will reach out to discuss custom rates if you consistently exceed this threshold.", "billing.explainer.aiResponse": "AI Response", "billing.explainer.aiResponseDesc": "Every automated reply to an inquiry via Facebook or Instagram", "billing.explainer.appointment": "Appointment Processed", "billing.explainer.appointmentDesc": "Every booking confirmed through your booking link", "billing.explainer.oneCredit": "1 Credit", "billing.explainer.review": "Review Triggered", "billing.explainer.reviewDesc": "Every 5-star review request sent after a completed meeting", "billing.explainer.title": "How Credits are consumed", "billing.features.accountManager": "Dedicated Account Manager", "billing.features.analytics": "Analytics and more", "billing.features.contactSales": "Contact sales for a tailored plan", "billing.features.credits15000": "15,000 Credits / month", "billing.features.credits30000": "30,000 Credits / month", "billing.features.credits5000": "5,000 Credits / month", "billing.features.credits60000": "60,000 Credits / month", "billing.features.customAi": "Custom AI configurations", "billing.features.customCredits": "Custom Credits", "billing.features.customFeatures": "Custom features", "billing.features.pipeline": "Lead Intelligence Pipeline", "billing.features.prioritySupport": "Priority support", "billing.features.promptLab": "A/B Prompt Lab", "billing.features.reputation": "Reputation Loop", "billing.features.responses1500": "1,500 AI Responses / Appointments Processed / Review Requests", "billing.features.responses500": "500 AI Responses / Appointments Processed / Review Requests", "billing.features.responses5000": "5,000 AI Responses / Appointments Processed / Review Requests", "billing.features.responses850": "850 AI Responses / Appointments Processed / Review Requests", "billing.features.sla": "SLA Guarantee", "billing.features.social2": "2 Social Accounts (FB and Instagram)", "billing.features.social3": "Facebook Messenger, Instagram DM & WhatsApp", "billing.features.users10": "10 team members", "billing.features.users2": "2 team members", "billing.features.users20": "20 team members", "billing.features.users5": "5 team members", "billing.features.whatsapp": "WhatsApp integration", "billing.footer.reset": "Credits reset monthly on your billing anniversary date.", "billing.freeTrial": "Free Trial", "billing.fup.body": "Our Enterprise Plan includes 5,000 AI Responses per month to ensure your business maintains peak efficiency. To maintain high-quality service levels for all users, this allocation is subject to our Fair Usage Policy. In the event your account usage consistently exceeds this threshold, LockinSales reserves the right to contact you to discuss an appropriate plan upgrade or custom rate adjustment to accommodate your higher volume needs. We will never terminate your service without notice — our goal is to partner with you to ensure your infrastructure scales alongside your growth.", "billing.fup.summary": "Fair Usage Policy (Enterprise)", "billing.fup.title": "Fair Usage Policy (FUP) for Enterprise Accounts", "billing.history.empty": "No credit activity yet.", "billing.history.emptyHint": "Usage will appear here once your AI starts replying.", "billing.history.last20": "Last 20", "billing.history.title": "Credit Usage History", "billing.invoice.amount": "Amount", "billing.invoice.attn": "Attn: {{name}}", "billing.invoice.billing": "Billing", "billing.invoice.billTo": "Bill To", "billing.invoice.description": "Description", "billing.invoice.discount": "Discount", "billing.invoice.dueDate": "Due Date", "billing.invoice.issueDate": "Issue Date", "billing.invoice.noLineItems": "No line items", "billing.invoice.notes": "Notes", "billing.invoice.number": "No.", "billing.invoice.paidOn": "Paid on", "billing.invoice.paymentMethod": "Payment Method", "billing.invoice.paymentTerms": "Payment Terms", "billing.invoice.plan": "Plan", "billing.invoice.print": "Print / Save PDF", "billing.invoice.qty": "Qty", "billing.invoice.rate": "Rate", "billing.invoice.reference": "Reference", "billing.invoice.servicePeriod": "Service Period", "billing.invoice.status.draft": "draft", "billing.invoice.status.overdue": "overdue", "billing.invoice.status.paid": "paid", "billing.invoice.status.sent": "sent", "billing.invoice.status.void": "void", "billing.invoice.subtotal": "Subtotal", "billing.invoice.tax": "Tax ({{rate}}%)", "billing.invoice.taxId": "Tax ID / VAT", "billing.invoice.thankYou": "Thank you for your business. For questions, contact us at billing@lockinsales.com.", "billing.invoice.tin": "TIN", "billing.invoice.title": "INVOICE", "billing.invoice.totalDue": "Total Due", "billing.invoice.unit": "Unit", "billing.invoice.voided": "Voided {{date}}", "billing.month": "Month", "billing.months": "Months", "billing.nextAllocation": "Next Credit Allocation:", "billing.pageSubtitle": "Upgrade your plan to unlock more Credits and scale your automated pipeline.", "billing.pageTitle": "Billing & Plans", "billing.paymentFailed.message": "Your payment was not completed. Please try again or contact support.", "billing.paymentFailed.title": "Payment Not Completed", "billing.paymentSuccess.generic": "Your credits will be updated within a few minutes.", "billing.paymentSuccess.title": "Payment Successful!", "billing.paymentSuccess.withTier": "Your {{tier}} plan is being activated. Credits will be updated within a few minutes.", "billing.resets": "Resets {{date}}", "billing.rollover.available": "credits available", "billing.rollover.subtitle": "Non-expiring · used after monthly plan credits run out", "billing.rollover.title": "Rollover Credits", "billing.subtitle": "Manage your subscription and credits", "billing.tier.currentPlan": "Current Plan", "billing.tier.getStarted": "Get Started", "billing.tier.mostPopular": "Most Popular", "billing.tier.perMonth": "/mo", "billing.tiers.basic.bestFor": "Best for solopreneurs getting started", "billing.tiers.basic.credits": "5,000 Credits/mo", "billing.tiers.basic.name": "Basic", "billing.tiers.basic.users": "Up to 2 users", "billing.tiers.businessPlus.bestFor": "Best for high-volume operations", "billing.tiers.businessPlus.credits": "60,000 Credits/mo", "billing.tiers.businessPlus.name": "Business Plus", "billing.tiers.businessPlus.users": "Up to 20 users", "billing.tiers.enterprise.bestFor": "Best for large organizations with custom needs", "billing.tiers.enterprise.credits": "Custom Credits", "billing.tiers.enterprise.name": "Enterprise", "billing.tiers.enterprise.users": "Custom team size", "billing.tiers.growth.bestFor": "Best for multi-location businesses", "billing.tiers.growth.credits": "30,000 Credits/mo", "billing.tiers.growth.name": "Growth", "billing.tiers.growth.users": "Up to 10 users", "billing.tiers.growthEngine.credits": "30,000 Credits/mo", "billing.tiers.growthEngine.name": "Growth", "billing.tiers.growthEngine.users": "Up to 10 users", "billing.tiers.professional.bestFor": "Best for growing sales teams", "billing.tiers.professional.credits": "15,000 Credits/mo", "billing.tiers.professional.name": "Professional", "billing.tiers.professional.users": "Up to 5 users", "billing.tiers.starter.credits": "5,000 Credits/mo", "billing.tiers.starter.name": "Basic", "billing.tiers.starter.users": "Up to 2 users", "billing.topUp": "Top Up", "billing.usage.buyCredits": "Buy more credits", "billing.usage.monthlyCredits": "Monthly Credits", "billing.usage.purchased": "Purchased credits", "billing.usage.remaining": "Remaining", "billing.usage.resetDate": "Billing reset date", "billing.usage.upgradePlan": "Upgrade plan", "billing.usage.used": "Used", "billing.usage.warn100": "You have reached your monthly Credit limit. Purchase additional credits or upgrade your plan.", "billing.usage.warn80": "You have used 80% of your Credits.", "bookDemo.badge": "Free Demo Call", "bookDemo.day.fri": "Fr", "bookDemo.day.mon": "Mo", "bookDemo.day.sat": "Sa", "bookDemo.day.sun": "Su", "bookDemo.day.thu": "Th", "bookDemo.day.tue": "Tu", "bookDemo.day.wed": "We", "bookDemo.error.dateRequired": "Please select a preferred date.", "bookDemo.error.generic": "Something went wrong.", "bookDemo.error.submitFailed": "Failed to submit booking. Please try again.", "bookDemo.error.timeRequired": "Please select a preferred time.", "bookDemo.form.company": "Business / Company", "bookDemo.form.companyPlaceholder": "Acme Corp", "bookDemo.form.date": "Preferred Date", "bookDemo.form.email": "Email Address", "bookDemo.form.emailPlaceholder": "you@company.com", "bookDemo.form.meetNote": "You'll receive a Google Meet link via email immediately after submitting.", "bookDemo.form.name": "Full Name", "bookDemo.form.namePlaceholder": "Juan dela Cruz", "bookDemo.form.notes": "Anything you'd like us to know?", "bookDemo.form.notesPlaceholder": "e.g. We run a restaurant and want to automate DM reservations...", "bookDemo.form.phone": "Phone Number", "bookDemo.form.phonePlaceholder": "+63 912 345 6789", "bookDemo.form.selectDate": "Select a date", "bookDemo.form.selectTime": "Select time", "bookDemo.form.submit": "Book My Demo", "bookDemo.form.submitting": "Submitting...", "bookDemo.form.time": "Preferred Time", "bookDemo.form.timezone": "Your Timezone", "bookDemo.highlight.demo.desc": "See the AI handle real DMs, qualify leads, and book appointments in real-time.", "bookDemo.highlight.demo.title": "Live AI Receptionist Demo", "bookDemo.highlight.focused.desc": "No sales fluff. Just a practical, live walkthrough tailored to your business type.", "bookDemo.highlight.focused.title": "30 Minutes, Fully Focused", "bookDemo.highlight.qa.desc": "Ask anything — pricing, integrations, onboarding, or custom enterprise needs.", "bookDemo.highlight.qa.title": "Q&A with Our Team", "bookDemo.highlight.roi.desc": "We'll show you exactly how many leads you're currently losing and how to lock them in.", "bookDemo.highlight.roi.title": "ROI Breakdown for Your Business", "bookDemo.highlight.setup.desc": "Connect your Facebook, Instagram, or WhatsApp in minutes — no coding needed.", "bookDemo.highlight.setup.title": "Instant Setup Walkthrough", "bookDemo.month.apr": "April", "bookDemo.month.aug": "August", "bookDemo.month.dec": "December", "bookDemo.month.feb": "February", "bookDemo.month.jan": "January", "bookDemo.month.jul": "July", "bookDemo.month.jun": "June", "bookDemo.month.mar": "March", "bookDemo.month.may": "May", "bookDemo.month.nov": "November", "bookDemo.month.oct": "October", "bookDemo.month.sep": "September", "bookDemo.pageTitle": "Book a Demo — LockinSales", "bookDemo.sidebar.eyebrow": "What you'll see", "bookDemo.sidebar.limited": "Spots are limited. We keep demo groups small so every call is personalized.", "bookDemo.sidebar.title": "A 30-min call that pays for itself", "bookDemo.subtitle": "See how LockinSales handles your DMs, qualifies leads, and books appointments — automatically. Pick a time that works for you.", "bookDemo.success.emailSent": "We've sent a confirmation email to", "bookDemo.success.spamHint": "Can't find it? Check your spam folder or reach us at", "bookDemo.success.title": "Demo Confirmed!", "bookDemo.success.withMeetLink": "with your Google Meet link.", "bookDemo.time.09:00": "9:00 AM", "bookDemo.time.09:30": "9:30 AM", "bookDemo.time.10:00": "10:00 AM", "bookDemo.time.10:30": "10:30 AM", "bookDemo.time.11:00": "11:00 AM", "bookDemo.time.11:30": "11:30 AM", "bookDemo.time.12:00": "12:00 PM", "bookDemo.time.12:30": "12:30 PM", "bookDemo.time.13:00": "1:00 PM", "bookDemo.time.13:30": "1:30 PM", "bookDemo.time.14:00": "2:00 PM", "bookDemo.time.14:30": "2:30 PM", "bookDemo.time.15:00": "3:00 PM", "bookDemo.time.15:30": "3:30 PM", "bookDemo.time.16:00": "4:00 PM", "bookDemo.time.16:30": "4:30 PM", "bookDemo.time.17:00": "5:00 PM", "bookDemo.time.17:30": "5:30 PM", "bookDemo.time.18:00": "6:00 PM", "bookDemo.time.18:30": "6:30 PM", "bookDemo.time.19:00": "7:00 PM", "bookDemo.time.19:30": "7:30 PM", "bookDemo.time.20:00": "8:00 PM", "bookDemo.time.20:30": "8:30 PM", "bookDemo.time.21:00": "9:00 PM", "bookDemo.timezone.America/Chicago": "Chicago (CST/CDT)", "bookDemo.timezone.America/Los_Angeles": "Los Angeles (PST/PDT)", "bookDemo.timezone.America/New_York": "New York (EST/EDT)", "bookDemo.timezone.Asia/Bangkok": "Bangkok (ICT, UTC+7)", "bookDemo.timezone.Asia/Dubai": "Dubai (GST, UTC+4)", "bookDemo.timezone.Asia/Hong_Kong": "Hong Kong (HKT, UTC+8)", "bookDemo.timezone.Asia/Jakarta": "Jakarta (WIB, UTC+7)", "bookDemo.timezone.Asia/Kuala_Lumpur": "Kuala Lumpur (MYT, UTC+8)", "bookDemo.timezone.Asia/Manila": "Manila (PHT, UTC+8)", "bookDemo.timezone.Asia/Singapore": "Singapore (SGT, UTC+8)", "bookDemo.timezone.Australia/Sydney": "Sydney (AEST, UTC+10)", "bookDemo.timezone.Europe/London": "London (GMT/BST)", "bookDemo.title": "Book a Live Demo", "bookingAutomation.credits.oneCredit": "1 credit", "bookingAutomation.credits.prefix": "Each automated message (Reminder, Review Request, or Reschedule) consumes", "bookingAutomation.credits.suffix": "from your balance. Credits are only deducted on successful delivery - failed sends cost nothing.", "bookingAutomation.errorTryAgain": "Error - try again", "bookingAutomation.info.everyHour": "every hour", "bookingAutomation.info.prefix": "Automations send DMs via your connected social channels (Facebook Messenger / Instagram). Only leads who previously messaged you will receive automated follow-ups. The engine runs", "bookingAutomation.info.suffix": "automatically.", "bookingAutomation.lastRun": "Last run: {{sent}} sent, {{errors}} errors", "bookingAutomation.loading": "Loading automation settings...", "bookingAutomation.log.creditCost": "-{{count}} credit", "bookingAutomation.log.empty": "No automated messages sent yet", "bookingAutomation.log.entries": "{{count}} entries", "bookingAutomation.log.noCredits": "0 credits", "bookingAutomation.log.subtitle": "Every automated message sent by the system", "bookingAutomation.log.title": "Automation Log", "bookingAutomation.reminder.description": "Sent when a confirmed booking is 2 hours away", "bookingAutomation.reminder.title": "2-Hour Reminder", "bookingAutomation.reschedule.description": "Sent when a booking is cancelled", "bookingAutomation.reschedule.title": "Reschedule Offer", "bookingAutomation.review.description": "Sent 24 hours after a meeting is marked completed", "bookingAutomation.review.title": "Review Request", "bookingAutomation.runNow": "Run now", "bookingAutomation.saved": "Saved!", "bookingAutomation.saveSettings": "Save Automation Settings", "bookingAutomation.status.failed": "failed", "bookingAutomation.status.sent": "sent", "bookingAutomation.status.skipped": "skipped", "bookingAutomation.templates.subtitle": "Customize what each automation sends", "bookingAutomation.templates.title": "Message Templates", "bookingAutomation.time.daysAgo": "{{count}}d ago", "bookingAutomation.time.hoursAgo": "{{count}}h ago", "bookingAutomation.time.justNow": "Just now", "bookingAutomation.time.minutesAgo": "{{count}}m ago", "bookingAutomation.triggers.subtitle": "Enable or disable each automation type", "bookingAutomation.triggers.title": "Automation Triggers", "bookingAutomation.type.reminder": "2h Reminder", "bookingAutomation.type.reschedule": "Reschedule", "bookingAutomation.type.review": "Review Request", "bookingPage.bookingSystem": "Booking System", "bookingPage.confirmation.expecting": "{{tenant}} is expecting you", "bookingPage.confirmation.sentShortly": "A confirmation will be sent shortly, {{name}}.", "bookingPage.confirmation.title": "You're booked!", "bookingPage.durationMinutes": "{{count}} min", "bookingPage.error.bookingFailed": "Booking failed", "bookingPage.error.title": "Something went wrong", "bookingPage.form.back": "Back", "bookingPage.form.confirmBooking": "Confirm Booking", "bookingPage.form.confirming": "Confirming...", "bookingPage.form.dateTimeRequired": "Date and time selected — required for every booking", "bookingPage.form.email": "Your Email", "bookingPage.form.fields.booking_type": "Booking type", "bookingPage.form.fields.contact_phone": "Contact number", "bookingPage.form.fields.customer_name": "Name", "bookingPage.form.fields.visitor_count.aesthetics": "Number of guests", "bookingPage.form.fields.visitor_count.auto": "Number of people", "bookingPage.form.fields.visitor_count.dental": "Number of patients", "bookingPage.form.fields.visitor_count.fitness": "Number of participants", "bookingPage.form.fields.visitor_count.fnb": "Party size", "bookingPage.form.fields.visitor_count.general": "Number of people", "bookingPage.form.fields.visitor_count.home_services": "Number of people on site", "bookingPage.form.fields.visitor_count.legal": "Number of attendees", "bookingPage.form.fields.visitor_count.professional_services": "Number of attendees", "bookingPage.form.fields.visitor_count.real_estate": "Number of attendees", "bookingPage.form.fields.visitor_count.retail": "Number of shoppers", "bookingPage.form.fields.visitor_count.salon_spa": "Number of guests", "bookingPage.form.notes": "Notes", "bookingPage.form.notesPlaceholder": "Anything else we should know?", "bookingPage.form.optional": "(optional)", "bookingPage.form.selectPlaceholder": "Select…", "bookingPage.form.title": "Confirm your booking", "bookingPage.loading": "Loading availability...", "bookingPage.noSlots.description": "Please check back soon or contact us directly.", "bookingPage.noSlots.title": "No slots available", "bookingPage.pickTimeSubtitle": "Select an open slot to book your discovery call", "bookingPage.pickTimeTitle": "Hi {{name}}, pick a time", "bookingPage.poweredBy": "Powered by LockinSales · Automated Growth Engine", "bookings.complete": "Complete", "bookings.completeHint": "Completing a meeting auto-generates a review link for the customer.", "bookings.details.noSchedule": "Schedule not set", "bookings.details.title": "Details", "bookings.emptyAll": "No bookings yet. Leads will appear here once they book a meeting.", "bookings.emptyCancelled": "No cancelled meetings.", "bookings.emptyCompleted": "No completed meetings yet.", "bookings.emptyScheduled": "No upcoming meetings scheduled yet.", "bookings.emptyTitle": "No bookings found", "bookings.intake.bookingType": "Booking type", "bookings.intake.contactPhone": "Contact number", "bookings.loading": "Loading bookings…", "bookings.reviewLink": "Review Link", "bookings.subtitle": "Manage meetings and set your monthly availability", "bookings.time.inDays": "In {{count}} days", "bookings.time.inMonths": "In {{count}}mo", "bookings.time.inWeeks": "In {{count}}w", "bookings.time.pastDue": "Past due", "bookings.time.today": "Today", "bookings.time.tomorrow": "Tomorrow", "bookings.toast.cancelled": "Booking cancelled", "bookings.toast.completed": "Meeting marked complete", "bookings.toast.updateFailed": "Failed to update booking status", "businessDocuments.delete": "Delete document", "businessDocuments.empty": "No documents uploaded yet. Upload a menu or service catalog to help the AI answer pricing questions.", "businessDocuments.error.database": "Database error: {{reason}}", "businessDocuments.error.tooLarge": "\"{{filename}}\" exceeds the {{limit}}MB limit.", "businessDocuments.error.unsupported": "\"{{filename}}\" is not supported. Allowed: PDF, JPG, PNG, WEBP, GIF, TXT, DOCX.", "businessDocuments.error.uploadFailed": "Upload failed.", "businessDocuments.error.uploadFailedWithReason": "Upload failed: {{reason}}", "businessDocuments.error.workspace": "Could not identify your workspace.", "businessDocuments.loading": "Loading documents...", "businessDocuments.preview.action": "Preview", "businessDocuments.preview.close": "Close", "businessDocuments.preview.docHint": "Preview for DOCX/TXT - showing extracted text when available. Use Open to download the original file.", "businessDocuments.preview.image": "Preview image", "businessDocuments.preview.noExtractedText": "No extracted text yet. Click re-analyze to process this document.", "businessDocuments.preview.open": "Open", "businessDocuments.preview.openInNewTab": "Open in new tab", "businessDocuments.preview.pdf": "Preview PDF", "businessDocuments.reanalyze": "Re-analyze & re-classify", "businessDocuments.retry": "Retry analysis", "businessDocuments.status.analyzed": "Analyzed · {{count}} chars", "businessDocuments.status.analyzing": "Analyzing...", "businessDocuments.status.failed": "Analysis failed", "businessDocuments.upload.drop": "Drop files here or click to browse", "businessDocuments.upload.formats": "PDF, JPG, PNG, WEBP, TXT, DOCX · Max {{limit}}MB each", "businessDocuments.upload.uploading": "Uploading and analyzing...", "chatRecords.conversationCount": "{{count}} conversations", "chatRecords.conversations": "Conversations", "chatRecords.empty": "No chat records yet", "chatRecords.emptyFiltered": "No conversations match your filters", "chatRecords.filter.web": "Web", "chatRecords.media.open": "Open", "chatRecords.media.sent": "{{count}} media sent", "chatRecords.messageCount": "{{count}} messages", "chatRecords.searchPlaceholder": "Search messages...", "chatRecords.session": "Session: {{id}}…", "chatRecords.subtitle": "Conversations grouped by contact (10 min window)", "chatRecords.unknownContact": "Unknown contact", "chatRecords.via": "via {{source}}", "checkout.backToPlans": "Back to plans", "checkout.error.checkoutFailed": "Failed to start checkout. Please try again.", "checkout.error.generic": "Something went wrong. Please try again.", "checkout.error.noUrl": "No checkout URL returned. Please try again.", "checkout.location.detecting": "Detecting location…", "checkout.location.global": "Global", "checkout.location.philippines": "Philippines detected", "checkout.orderSummary": "Order Summary", "checkout.pay.button": "Pay {{amount}} · {{term}}", "checkout.pay.detecting": "Detecting location...", "checkout.pay.monthly": "Monthly", "checkout.pay.monthsUpfront": "{{months}} Months Upfront", "checkout.pay.redirecting": "Redirecting to checkout...", "checkout.planTitle": "{{plan}} Plan", "checkout.price.creditsAllocated": "Credits allocated monthly over {{months}} months", "checkout.price.effectiveRate": "Effective rate: {{rate}} · billed upfront", "checkout.price.perMonth": "/mo", "checkout.price.total": "total", "checkout.provider.choose": "Choose your payment method", "checkout.provider.chooseHint": "Select PayMongo for local wallets & QR, or Dodo for cards.", "checkout.provider.dodo": "Dodo Payments", "checkout.provider.dodoDesc": "Cards & global wallets — pay in USD", "checkout.provider.dodoDescPh": "Cards & global wallets — pay in ₱", "checkout.provider.dodoPhpNote": "Card and wallet checkout is billed in Philippine Peso (₱).", "checkout.provider.dodoUsdNote": "Card and wallet checkout is processed in USD.", "checkout.provider.paymongo": "PayMongo", "checkout.provider.paymongoDesc": "Local PH wallets & QR — pay in ₱", "checkout.security.dodo": "Secured by Dodo Payments · PCI-DSS compliant", "checkout.security.paymongo": "Secured by PayMongo · PCI-DSS Level 1 · BSP-regulated", "checkout.subscriptionTerm": "Choose your subscription term", "checkout.subscriptionTermHint": "Pick 1, 6, or 12 months — longer terms unlock bigger savings.", "checkout.term.12Months": "12 Months", "checkout.term.1Month": "1 Month", "checkout.term.6Months": "6 Months", "checkout.term.percentOff": "{{percent}}% off", "checkout.term.save10": "Save 10%", "checkout.term.save20": "Save 20%", "ci.ai.creditsLeft": "{{remaining}} credits remaining{{trial}}", "ci.ai.creditsUsed": "AI Credits Used", "ci.ai.improve": "Improve knowledge →", "ci.ai.replies": "AI Responses Generated", "ci.ai.resolution": "AI Resolution Rate", "ci.ai.subtitle": "Automation effectiveness and credit usage", "ci.ai.title": "AI Performance", "ci.ai.unresolved": "Unresolved Conversations", "ci.booking.detected": "Booking intent detected", "ci.booking.requests": "Appointment / reservation requests", "ci.booking.subtitle": "AI-detected intent only — not confirmed purchases", "ci.booking.title": "Conversation Outcomes & Booking Intent", "ci.channel.engagement": "Engagement", "ci.channel.response": "AI response", "ci.channel.subtitle": "Volume, AI response time, and engagement", "ci.channel.title": "Channel Performance", "ci.channel.volume": "Volume", "ci.empty.body": "Conversation intelligence will populate as Facebook, Instagram, and WhatsApp messages arrive.", "ci.empty.title": "Your AI receptionist is ready", "ci.engagement.avgLength": "Avg conversation length", "ci.engagement.peak": "Peak conversation times", "ci.engagement.returning": "Returning customers", "ci.engagement.subtitle": "Conversation quality and peak activity", "ci.engagement.title": "Customer Engagement", "ci.export": "Export CSV", "ci.filter.30d": "Last 30 days", "ci.filter.7d": "Last 7 days", "ci.filter.all": "All channels", "ci.filter.channel": "Channel", "ci.filter.custom": "Custom range", "ci.filter.from": "From", "ci.filter.month": "This month", "ci.filter.prevMonth": "Previous month", "ci.filter.to": "To", "ci.filter.today": "Today", "ci.insight.availability.body": "Customers frequently ask about availability before requesting appointments.", "ci.insight.availability.title": "Availability comes before booking", "ci.insight.booking.body": "Booking intent increased {{pct}}% compared to the previous period.", "ci.insight.booking.title": "Booking intent is rising", "ci.insight.channel.body": "{{channel}} generated {{pct}}% of customer conversations this period.", "ci.insight.channel.title": "{{channel}} leads conversation volume", "ci.insight.faster.body": "Your AI response speed improved {{pct}}% compared to the previous period.", "ci.insight.faster.title": "AI response speed improved", "ci.insight.pricing.body": "Customers frequently ask about pricing. Consider adding pricing details to your AI knowledge base.", "ci.insight.pricing.title": "Customers ask about pricing often", "ci.insight.teach.body": "Review unresolved conversations in Missing Knowledge to raise automation rate over time.", "ci.insight.teach.title": "Keep teaching your AI", "ci.insight.volume.body": "Conversation activity increased {{pct}}% compared to the previous period.", "ci.insight.volume.title": "Conversation activity is up", "ci.insights.subtitle": "Actionable signals to improve automation", "ci.insights.title": "AI Insights & Recommendations", "ci.intent.availability": "Availability questions", "ci.intent.booking": "Booking requests", "ci.intent.complaint": "Complaints", "ci.intent.conversations": "conversations", "ci.intent.general": "General questions", "ci.intent.hours": "Business hours", "ci.intent.location": "Location inquiries", "ci.intent.pricing": "Pricing inquiries", "ci.intent.product": "Product/service questions", "ci.intent.promotions": "Promotions", "ci.intent.subtitle": "Why customers message — AI-classified", "ci.intent.title": "Customer Intent", "ci.intent.top": "Top customer questions", "ci.kpi.automation": "AI Automation Rate", "ci.kpi.automationHint": "{{handled}} AI-handled · {{improve}} need improvement", "ci.kpi.avgResponse": "Average AI Response Time", "ci.kpi.conversations": "Total Conversations", "ci.kpi.faster": "faster vs prior", "ci.kpi.newContacts": "New Customer Contacts", "ci.kpi.returningHint": "{{count}} returning", "ci.kpi.vsPrior": "vs prior period", "ci.outcome.booking": "Booking intent", "ci.outcome.complaint": "Complaint", "ci.outcome.info": "Information request", "ci.outcome.pricing": "Pricing inquiry", "ci.outcome.product": "Product inquiry", "ci.outcome.service": "Service inquiry", "ci.section.overview": "Overview", "ci.section.overviewHint": "Period KPIs with previous-period comparison", "ci.sentiment.negative": "Negative", "ci.sentiment.neutral": "Neutral", "ci.sentiment.positive": "Positive", "ci.sentiment.subtitle": "AI sentiment signals from conversation tone", "ci.sentiment.title": "Customer Sentiment", "ci.subtitle": "How effectively your AI engages customers and surfaces opportunities.", "ci.title": "Conversation Intelligence", "ci.volume.change": "Conversation activity {{direction}} {{pct}}% compared to previous period", "ci.volume.daily": "Daily", "ci.volume.monthly": "Monthly", "ci.volume.subtitle": "Conversations by channel over time", "ci.volume.title": "Conversation Volume", "ci.volume.weekly": "Weekly", "common.admin": "Admin", "common.all": "All", "common.appName": "LockinSales", "common.back": "Back", "common.backHome": "Return to Home", "common.bookDemo": "Book a Demo", "common.cancel": "Cancel", "common.clearFilters": "Clear filters", "common.close": "Close", "common.companyName": "R PUNAY DIGITAL MARKETING SERVICES", "common.complete": "Complete", "common.contact": "Contact", "common.copied": "Copied!", "common.dashboard": "Dashboard", "common.faq": "FAQ", "common.goToDashboard": "Go to Dashboard", "common.learnMore": "Learn More", "common.loading": "Loading...", "common.myWorkspace": "My Workspace", "common.ownedBy": "Owned and operated by", "common.privacy": "Privacy", "common.save": "Save", "common.saved": "Saved", "common.saving": "Saving...", "common.signIn": "Sign In", "common.signOut": "Sign out", "common.soon": "Soon", "common.startFreeTrial": "Start Free Trial", "common.status.availability": "Availability", "common.status.cancelled": "Cancelled", "common.status.completed": "Completed", "common.status.confirmed": "Confirmed", "common.status.pending": "Pending", "common.status.upcoming": "Upcoming", "common.systemActive": "System Active", "common.tagline": "Automated Growth Engine", "common.terms": "Terms", "common.user": "User", "currency.checkout": "checkout", "currency.label": "Currency", "dashboard.bookingLog.event.booked": "Booked", "dashboard.bookingLog.event.linkSent": "Link Sent", "dashboard.bookingLog.event.slotReleased": "Slot Released", "dashboard.bookingLog.event.statusChanged": "Status Changed", "dashboard.bookingLog.time.daysAgo": "{{count}}d ago", "dashboard.bookingLog.time.hoursAgo": "{{count}}h ago", "dashboard.bookingLog.time.justNow": "just now", "dashboard.bookingLog.time.minutesAgo": "{{count}}m ago", "dashboard.bookingLog.title": "Activity Log", "dashboard.bookingLog.unknownLead": "Unknown Lead", "dashboard.bookings.column.actions": "Actions", "dashboard.bookings.column.meetingStatus": "Meeting Status", "dashboard.bookings.column.scheduled": "Scheduled", "dashboard.bookings.hint": "Completing a meeting auto-generates a review link for the lead.", "dashboard.bookings.loading": "Loading bookings...", "dashboard.bookings.status.scheduled": "Scheduled", "dashboard.bookings.time.daysAgo": "{{count}}d ago", "dashboard.bookings.time.today": "Today", "dashboard.bookings.time.yesterday": "Yesterday", "dashboard.bookings.title": "Booking Status", "dashboard.greeting.afternoon": "Good afternoon", "dashboard.greeting.evening": "Good evening", "dashboard.greeting.morning": "Good morning", "dashboard.overview": "Here's what's happening in your business today.", "dashboard.promptPerf.bookingRate": "Booking Rate", "dashboard.promptPerf.empty.subtitle": "Create prompts in the Prompt Lab and classify leads to see performance analytics.", "dashboard.promptPerf.empty.title": "No prompt data yet", "dashboard.promptPerf.highIntentRate": "High Intent Rate", "dashboard.promptPerf.leads": "Leads", "dashboard.promptPerf.legend.bookingRate": "Booking Conversion Rate", "dashboard.promptPerf.legend.highIntent": "High Intent Rate", "dashboard.promptPerf.noDataYet": "Rates will appear once leads have been classified with these prompts.", "dashboard.promptPerf.subtitle": "A/B Test Results", "dashboard.promptPerf.title": "Performance by Prompt", "dashboard.promptPerf.top": "Top", "dashboard.promptPerf.totalClassified": "{{count}} total classified", "dashboard.role.manager": "Manager", "dashboard.role.owner": "Owner", "dashboard.role.viewer": "Viewer", "dashboard.section.leadPipeline": "Lead Intelligence Pipeline", "dashboard.section.optimization": "Intelligence & Optimization", "dashboard.section.subscription": "Subscription & Credits", "dashboard.socialProof.anonymous": "Anonymous", "dashboard.socialProof.reviews": "{{count}} reviews", "dashboard.socialProof.reviews_one": "{{count}} review", "dashboard.socialProof.time.daysAgo": "{{count}}d ago", "dashboard.socialProof.time.monthsAgo": "{{count}}mo ago", "dashboard.socialProof.time.today": "Today", "dashboard.socialProof.time.weeksAgo": "{{count}}w ago", "dashboard.socialProof.title": "Social Proof", "dashboard.title": "Dashboard", "dashboard.usage.alert.empty": "You've reached your monthly limit. Upgrade your plan to keep growing!", "dashboard.usage.alert.low": "Running low — {{count}} credits left this month. Consider upgrading soon.", "dashboard.usage.buyCredits": "Buy Credits", "dashboard.usage.creditsUsed": "{{count}} credits used this cycle", "dashboard.usage.enterpriseNote": "Enterprise plan — unlimited automated tasks", "dashboard.usage.error": "Unable to load credit status.", "dashboard.usage.loading": "Loading credit status...", "dashboard.usage.retry": "Retry", "dashboard.usage.title": "Credits", "dashboard.usage.unlimited": "Unlimited", "dashboard.usage.unlimitedDesc": "Unlimited — no credit limit", "dashboard.usage.upgradePlan": "Upgrade Plan", "faq.aiReceptionist.a1": "The AI Receptionist connects to your social media accounts (Facebook, Instagram, etc.) and automatically responds to incoming messages on your behalf. It qualifies leads, answers questions, and books appointments — 24/7.", "faq.aiReceptionist.a2": "Yes. Through the Prompt Lab, you can fully customize the AI's tone, persona, and responses. You can provide context about your business, set rules, and even define specific answers to common questions.", "faq.aiReceptionist.a3": "You can configure fallback behavior in the Prompt Lab. The AI can be instructed to ask for a callback, escalate to a human, or collect the lead's contact details for follow-up.", "faq.aiReceptionist.q1": "How does the AI Receptionist work?", "faq.aiReceptionist.q2": "Can I customize what the AI says?", "faq.aiReceptionist.q3": "What happens if the AI doesn't know the answer?", "faq.badge": "Support", "faq.categories.aiReceptionist": "AI Receptionist", "faq.categories.general": "General", "faq.categories.leadsBookings": "Leads & Bookings", "faq.categories.plansCredits": "Plans & Credits", "faq.categories.privacySecurity": "Privacy & Security", "faq.categories.reviewsReputation": "Reviews & Reputation", "faq.categories.support": "Support", "faq.ctaSubtitle": "Check our step-by-step guides or book a free demo.", "faq.general.a1": "LockinSales is an AI-powered lead management and growth platform designed for local businesses. It automates your social media responses, appointment bookings, and review collection — so you never miss a lead.", "faq.general.a2": "LockinSales is built for service-based businesses worldwide — clinics, salons, real estate agencies, fitness studios, and more — that receive inquiries via Facebook, Instagram, or other social channels. Whether you're a solo operator or a growing team, if you're tired of manually responding to leads, LockinSales is for you.", "faq.general.a3": "Not at all. LockinSales is designed to be plug-and-play. Our onboarding flow walks you through connecting your accounts and setting up your AI receptionist in minutes, no coding required.", "faq.general.q1": "What is LockinSales?", "faq.general.q2": "Who is LockinSales for?", "faq.general.q3": "Do I need technical knowledge to use LockinSales?", "faq.howToGuides": "How-To Guides", "faq.leadsBookings.a1": "Every time someone messages your connected social media accounts, LockinSales automatically creates a lead record with their contact details, message history, and booking status. You can view and manage all leads from your dashboard.", "faq.leadsBookings.a2": "Yes. The AI can offer available time slots and confirm bookings directly in the chat. Your clients receive a confirmation, and the booking appears in your Bookings dashboard instantly.", "faq.leadsBookings.a3": "Yes, you can add leads and bookings manually from your dashboard at any time. This is useful for walk-ins or calls that happen outside of social media.", "faq.leadsBookings.q1": "How are leads captured?", "faq.leadsBookings.q2": "Can clients book appointments automatically?", "faq.leadsBookings.q3": "Can I manually add leads or bookings?", "faq.plansCredits.a1": "Credits are the currency used to power AI features on LockinSales — each AI response, booking automation, and review request consumes a small number of credits. Your subscription includes a monthly credit allocation based on your plan.", "faq.plansCredits.a2": "If you exhaust your Credits, AI-powered responses will pause until your credits are replenished. You can purchase top-up packs anytime from Billing → Purchase Credits (500 for ₱425/$8 up to 10,000 for ₱6,800/$114). Purchased credits roll over and never expire.", "faq.plansCredits.a3": "LockinSales plans (monthly):\n\n• Basic — ₱3,990/mo ($66): 5,000 Credits, up to 2 users, about ₱0.8 per conversation. Best for solopreneurs getting started.\n• Professional (Most Popular) — ₱7,790/mo ($129): 15,000 Credits, up to 5 users, about ₱0.5 per conversation. Best for growing sales teams.\n• Growth — ₱11,990/mo ($199): 30,000 Credits, up to 10 users, about ₱0.4 per conversation. Best for multi-location businesses.\n• Business Plus — ₱17,990/mo ($299): 60,000 Credits, up to 20 users, about ₱0.3 per conversation. Best for high-volume operations. Includes custom AI configurations, a dedicated account manager, and priority support.\n• Enterprise — custom credits and features; contact sales.\n\nAll plans include Facebook Messenger, Instagram DM & WhatsApp, Lead Intelligence Pipeline, A/B Prompt Lab, Reputation Loop, Analytics and more. Philippines customers typically see ₱ pricing; international checkout uses USD.", "faq.plansCredits.a4": "Yes. You can change your plan at any time from the Billing section of your dashboard. Upgrades take effect immediately; downgrades apply at the start of your next billing cycle.", "faq.plansCredits.a5": "Yes! New accounts start with a free trial so you can explore the platform before committing. No credit card is required to begin your trial.", "faq.plansCredits.q1": "What are Credits?", "faq.plansCredits.q2": "What happens if I run out of credits?", "faq.plansCredits.q3": "What plans are available?", "faq.plansCredits.q4": "Can I upgrade or downgrade my plan?", "faq.plansCredits.q5": "Is there a free trial?", "faq.privacySecurity.a1": "Yes. Your business data and your clients' information are stored in an isolated tenant environment. No other LockinSales customer can access your data. We are compliant with the Philippine Data Privacy Act (RA 10173).", "faq.privacySecurity.a2": "Never. We do not sell or share your data with third parties for advertising or marketing purposes. Message data is processed solely to power your AI Receptionist.", "faq.privacySecurity.a3": "Yes. LockinSales is a Meta-verified Tech Provider and connects Facebook Messenger, Instagram Messaging, and WhatsApp Business Platform through Meta’s official APIs and authorization flows. We never ask for your Facebook password — you approve permissions in Meta’s secure login.", "faq.privacySecurity.q1": "Is my data safe?", "faq.privacySecurity.q2": "Do you sell or share my data?", "faq.privacySecurity.q3": "Is LockinSales a Meta-verified Tech Provider?", "faq.reviewsReputation.a1": "After a booking is marked as completed, LockinSales automatically sends a review request to your client. If they leave a positive review on Google, it gets logged in your dashboard. Negative feedback is captured privately so you can address it first.", "faq.reviewsReputation.a2": "Yes. LockinSales can generate AI-powered reply suggestions for your Google reviews, which you can approve and publish directly from the platform.", "faq.reviewsReputation.q1": "How does automated review collection work?", "faq.reviewsReputation.q2": "Can I reply to Google reviews from within LockinSales?", "faq.stillHaveQuestions": "Still have questions?", "faq.subtitle": "Can't find your answer? Reach us at", "faq.support.a1": "You can reach our support team anytime via the live chat widget inside your dashboard. We also offer email support at support@lockinsales.com and can schedule a one-on-one demo call if needed.", "faq.support.a2": "You can book a personalized demo with our team directly from our website. Visit the Book a Demo page and choose a time that works for you.", "faq.support.q1": "How do I get help if I'm stuck?", "faq.support.q2": "How do I book a demo?", "faq.title": "Frequently Asked Questions", "header.exitViewAs": "Exit", "header.leadIntelligence": "Lead Intelligence", "header.live": "Live", "header.managedServices": "Managed Services", "header.managedServicesSubtitle": "Content, moderation & community for your brands", "header.openMenu": "Open menu", "header.operations": "Business Insights", "header.operationsSubtitle": "What needs attention today", "header.pipelineMonitor": "Real-time pipeline monitor", "header.refresh": "Refresh", "header.viewing": "Viewing:", "howTo.aiReceptionist.g1.s1.detail": "Click Prompt Lab in the sidebar. This is where you control everything the AI says and how it behaves.", "howTo.aiReceptionist.g1.s1.title": "Go to Prompt Lab", "howTo.aiReceptionist.g1.s2.detail": "Give your AI a name and write a short introduction. For example: 'You are Aria, the friendly assistant of GlowSkin Clinic. Always greet clients warmly and address them by name if available.'", "howTo.aiReceptionist.g1.s2.title": "Set a persona and greeting", "howTo.aiReceptionist.g1.s3.detail": "Describe your services, pricing, location, and hours. The AI will use this to answer client questions accurately.", "howTo.aiReceptionist.g1.s3.title": "Add business context", "howTo.aiReceptionist.g1.s4.detail": "You can instruct the AI to avoid certain topics, always escalate specific requests, or never quote prices without confirming availability.", "howTo.aiReceptionist.g1.s4.title": "Define rules and restrictions", "howTo.aiReceptionist.g1.s5.detail": "Click Save. Then send a test message to your connected page and confirm the AI responds as expected.", "howTo.aiReceptionist.g1.s5.title": "Save and test", "howTo.aiReceptionist.g1.title": "How to customize your AI Receptionist", "howTo.aiReceptionist.g2.s1.detail": "Find the AI Receptionist toggle in your Settings page.", "howTo.aiReceptionist.g2.s1.title": "Go to Settings → AI Receptionist", "howTo.aiReceptionist.g2.s2.detail": "Switching it off will pause all automatic replies. Incoming messages will still be recorded as leads but will not receive an AI response.", "howTo.aiReceptionist.g2.s2.title": "Toggle on or off", "howTo.aiReceptionist.g2.s3.detail": "Toggle it back on at any time. The AI will resume responding to new messages immediately.", "howTo.aiReceptionist.g2.s3.title": "Re-enable when ready", "howTo.aiReceptionist.g2.title": "How to enable or disable the AI Receptionist", "howTo.badge": "Guides", "howTo.categories.aiReceptionist": "AI Receptionist", "howTo.categories.connecting": "Connecting Accounts", "howTo.categories.creditsBilling": "Credits & Billing", "howTo.categories.gettingStarted": "Getting Started", "howTo.categories.leadsBookings": "Leads & Bookings", "howTo.categories.reviewsReputation": "Reviews & Reputation", "howTo.categories.teamSettings": "Team & Settings", "howTo.connecting.g1.s1.detail": "From your dashboard, click the Settings icon in the sidebar, then navigate to the Social Connections section.", "howTo.connecting.g1.s1.title": "Go to Settings → Social Connections", "howTo.connecting.g1.s2.detail": "A popup will appear asking you to log in to Facebook. Make sure you are logged in as the admin of the Facebook Page you want to connect.", "howTo.connecting.g1.s2.title": "Click Connect next to Facebook Messenger", "howTo.connecting.g1.s3.detail": "Grant the requested permissions — these allow LockinSales to read and reply to messages on your Page's behalf.", "howTo.connecting.g1.s3.title": "Authorize LockinSales", "howTo.connecting.g1.s4.detail": "If you manage multiple Pages, you will be prompted to choose which one to connect. Only one Page can be active at a time.", "howTo.connecting.g1.s4.title": "Select your Facebook Page", "howTo.connecting.g1.s5.detail": "You will be redirected back to Settings and see Facebook Messenger listed as Active.", "howTo.connecting.g1.s5.title": "Confirm the connection", "howTo.connecting.g1.title": "How to connect Facebook Messenger", "howTo.connecting.g2.s1.detail": "From your dashboard, click Settings in the sidebar, then navigate to Social Connections.", "howTo.connecting.g2.s1.title": "Go to Settings → Social Connections", "howTo.connecting.g2.s2.detail": "You will be redirected to Instagram's own login page to authorize the connection.", "howTo.connecting.g2.s2.title": "Click Connect next to Instagram", "howTo.connecting.g2.s3.detail": "Make sure you are logging in with an Instagram Business or Creator account — personal accounts are not supported.", "howTo.connecting.g2.s3.title": "Log in with your Instagram Business account", "howTo.connecting.g2.s4.detail": "Instagram will ask you to allow LockinSales to access and reply to your messages. Approve all permissions for the AI to work properly.", "howTo.connecting.g2.s4.title": "Grant the requested permissions", "howTo.connecting.g2.s5.detail": "You will be returned to Settings and see Instagram listed as Active. The AI will now reply to Instagram DMs automatically.", "howTo.connecting.g2.s5.title": "Connection confirmed", "howTo.connecting.g2.title": "How to connect Instagram", "howTo.connecting.g3.s1.detail": "WhatsApp integration is available on all paid plans. If you are on a trial, go to Billing and upgrade first.", "howTo.connecting.g3.s1.title": "Make sure you are on a paid LockinSales plan", "howTo.connecting.g3.s2.detail": "From your dashboard, click Settings in the sidebar and navigate to the Social Connections section.", "howTo.connecting.g3.s2.title": "Go to Settings → Social Connections", "howTo.connecting.g3.s3.detail": "A dialog box will appear asking for your WhatsApp Business API credentials.", "howTo.connecting.g3.s3.title": "Click Connect next to WhatsApp", "howTo.connecting.g3.s4.detail": "Log in to your Meta App Dashboard at developers.facebook.com. Go to your app, then WhatsApp → API Setup. Copy the Phone Number ID shown on that page.", "howTo.connecting.g3.s4.title": "Get your Phone Number ID from Meta", "howTo.connecting.g3.s5.detail": "On the same WhatsApp → API Setup page, copy the WhatsApp Business Account ID (WABA ID) shown just below the Phone Number ID.", "howTo.connecting.g3.s5.title": "Get your WABA ID from Meta", "howTo.connecting.g3.s6.detail": "Paste the Phone Number ID and WABA ID into the dialog fields in LockinSales, then click Connect WhatsApp.", "howTo.connecting.g3.s6.title": "Enter both IDs and click Connect", "howTo.connecting.g3.s7.detail": "WhatsApp will appear as Active in your Social Connections list. The AI Receptionist will now automatically respond to WhatsApp messages sent to your business number.", "howTo.connecting.g3.s7.title": "Connection confirmed", "howTo.connecting.g3.title": "How to connect WhatsApp", "howTo.creditsBilling.g1.s1.detail": "Click Billing to open your billing and usage dashboard.", "howTo.creditsBilling.g1.s1.title": "Go to Billing in the sidebar", "howTo.creditsBilling.g1.s2.detail": "Your remaining Credits are displayed prominently at the top of the Billing page, along with your monthly renewal date.", "howTo.creditsBilling.g1.s2.title": "View your current balance", "howTo.creditsBilling.g1.s3.detail": "Scroll down to see a breakdown of credit usage by feature — AI replies, review requests, booking automations, etc.", "howTo.creditsBilling.g1.s3.title": "Review usage history", "howTo.creditsBilling.g1.title": "How to check your Credits balance", "howTo.creditsBilling.g2.s1.detail": "Click Billing in the sidebar, then click the Purchase Credits button.", "howTo.creditsBilling.g2.s1.title": "Go to Billing → Purchase Credits", "howTo.creditsBilling.g2.s2.detail": "Select a pack: 500 (₱425/$8), 1,000 Best Value (₱840/$14), 2,000 (₱1,660/$28), 3,000 (₱2,460/$41), 4,000 (₱3,240/$54), 5,000 (₱4,000/$67), or 10,000 Max Pack (₱6,800/$114). Larger packs cost less per credit.", "howTo.creditsBilling.g2.s2.title": "Choose a credit pack", "howTo.creditsBilling.g2.s3.detail": "Enter your payment details and confirm the purchase. Credits are added to your account instantly.", "howTo.creditsBilling.g2.s3.title": "Complete payment", "howTo.creditsBilling.g2.title": "How to purchase additional credits", "howTo.creditsBilling.g3.s1.detail": "Open the Billing page from the sidebar.", "howTo.creditsBilling.g3.s1.title": "Go to Billing", "howTo.creditsBilling.g3.s2.detail": "Find your current plan and click Change Plan or Upgrade.", "howTo.creditsBilling.g3.s2.title": "Click Change Plan", "howTo.creditsBilling.g3.s3.detail": "Compare the available plans — Basic, Professional, Growth, Business Plus, or Enterprise — and click the one you want.", "howTo.creditsBilling.g3.s3.title": "Select a new plan", "howTo.creditsBilling.g3.s4.detail": "Upgrades take effect immediately. Your next billing cycle will reflect the new plan price. Downgrades apply from the next renewal date.", "howTo.creditsBilling.g3.s4.title": "Confirm and pay", "howTo.creditsBilling.g3.title": "How to upgrade or change your plan", "howTo.ctaSubtitle": "Chat with our support team or browse the FAQ.", "howTo.gettingStarted.g1.s1.detail": "Go to Knowledge Base → Entities → Business Profile and fill in your store phone, country, and street address. This information is used by the AI Receptionist when answering client questions.", "howTo.gettingStarted.g1.s1.title": "Complete your business profile", "howTo.gettingStarted.g1.s2.detail": "Go to Settings → Social Connections. Click Connect next to Facebook Messenger or Instagram. You will be redirected to Meta or Instagram to authorize access.", "howTo.gettingStarted.g1.s2.title": "Connect your social media accounts", "howTo.gettingStarted.g1.s3.detail": "Go to Prompt Lab and write your AI persona — give it a name, a greeting style, and any rules about what it should or should not say. The more context you give, the better it performs.", "howTo.gettingStarted.g1.s3.title": "Set up your AI Receptionist", "howTo.gettingStarted.g1.s4.detail": "Go to Settings → Booking Availability and set your working hours and appointment duration. The AI will use these slots when clients ask to book.", "howTo.gettingStarted.g1.s4.title": "Configure your booking availability", "howTo.gettingStarted.g1.s5.detail": "Once your social accounts are connected and the AI is configured, it will automatically respond to incoming messages 24/7. Test it by sending a message to your own page.", "howTo.gettingStarted.g1.s5.title": "You're live!", "howTo.gettingStarted.g1.title": "How to set up your account after signing up", "howTo.leadsBookings.g1.s1.detail": "All incoming leads captured from connected social channels are displayed on your main Dashboard under the Leads panel.", "howTo.leadsBookings.g1.s1.title": "Go to your Dashboard", "howTo.leadsBookings.g1.s2.detail": "Each lead card shows the client's name, source channel, message preview, and booking status. Click to expand the full conversation history.", "howTo.leadsBookings.g1.s2.title": "Click on a lead to view details", "howTo.leadsBookings.g1.s3.detail": "You can mark leads as New, Contacted, Booked, or Closed. This helps your team track the sales pipeline.", "howTo.leadsBookings.g1.s3.title": "Update lead status", "howTo.leadsBookings.g1.s4.detail": "Use the notes field to record anything relevant — special requirements, referrals, or follow-up reminders.", "howTo.leadsBookings.g1.s4.title": "Add notes", "howTo.leadsBookings.g1.title": "How to view and manage leads", "howTo.leadsBookings.g2.s1.detail": "Click Leads or Bookings in the sidebar to open the respective management panel.", "howTo.leadsBookings.g2.s1.title": "Go to Leads or Bookings", "howTo.leadsBookings.g2.s2.detail": "Click the + Add button in the top-right corner of the panel.", "howTo.leadsBookings.g2.s2.title": "Click the Add button", "howTo.leadsBookings.g2.s3.detail": "Enter the client's name, contact number, service requested, and preferred date/time for a booking.", "howTo.leadsBookings.g2.s3.title": "Fill in the details", "howTo.leadsBookings.g2.s4.detail": "Click Save. The lead or booking will appear in your list and can be managed like any other record.", "howTo.leadsBookings.g2.s4.title": "Save the record", "howTo.leadsBookings.g2.title": "How to manually add a lead or booking", "howTo.leadsBookings.g3.s1.detail": "Open Settings and locate the Booking Availability section.", "howTo.leadsBookings.g3.s1.title": "Go to Settings → Booking Availability", "howTo.leadsBookings.g3.s2.detail": "Toggle each day of the week on or off, and set your opening and closing times per day.", "howTo.leadsBookings.g3.s2.title": "Set your working days and hours", "howTo.leadsBookings.g3.s3.detail": "Choose the default slot length (e.g. 30 minutes, 1 hour). The AI will offer slots based on this duration.", "howTo.leadsBookings.g3.s3.title": "Set your appointment duration", "howTo.leadsBookings.g3.s4.detail": "Click Save. The AI will immediately start offering only the available time slots when clients request bookings.", "howTo.leadsBookings.g3.s4.title": "Save your schedule", "howTo.leadsBookings.g3.title": "How to set your booking availability", "howTo.reviewsReputation.g1.s1.detail": "Go to Settings → Google Connection and click Connect. You'll be asked to sign in with the Google account that owns your Business Profile.", "howTo.reviewsReputation.g1.s1.title": "Connect your Google Business Profile", "howTo.reviewsReputation.g1.s2.detail": "When a client's appointment is done, open the booking in your Bookings panel and mark it as Completed.", "howTo.reviewsReputation.g1.s2.title": "Mark a booking as completed", "howTo.reviewsReputation.g1.s3.detail": "LockinSales sends the client a message with a link to leave a Google review. The message is sent via the same channel they used to book.", "howTo.reviewsReputation.g1.s3.title": "A review request is sent automatically", "howTo.reviewsReputation.g1.s4.detail": "Any new Google reviews appear in your Reviews dashboard where you can read and respond to them.", "howTo.reviewsReputation.g1.s4.title": "Positive reviews are logged", "howTo.reviewsReputation.g1.title": "How to collect Google reviews automatically", "howTo.reviewsReputation.g2.s1.detail": "Open the Reviews page to see all your Google reviews in one place.", "howTo.reviewsReputation.g2.s1.title": "Go to Reviews in the sidebar", "howTo.reviewsReputation.g2.s2.detail": "Select a review you want to respond to. The review text and star rating are shown.", "howTo.reviewsReputation.g2.s2.title": "Click on a review", "howTo.reviewsReputation.g2.s3.detail": "Click Generate Reply. The AI will draft a professional, personalized response based on the review content.", "howTo.reviewsReputation.g2.s3.title": "Generate an AI reply", "howTo.reviewsReputation.g2.s4.detail": "Review the draft, make any edits, then click Publish. The reply is posted directly to Google Business Profile.", "howTo.reviewsReputation.g2.s4.title": "Edit and publish", "howTo.reviewsReputation.g2.title": "How to reply to Google reviews", "howTo.stillNeedHelp": "Still need help?", "howTo.subtitle": "Step-by-step instructions for every feature in LockinSales.", "howTo.teamSettings.g1.s1.detail": "Open Settings and navigate to the Team section.", "howTo.teamSettings.g1.s1.title": "Go to Settings → Team", "howTo.teamSettings.g1.s2.detail": "Enter the email address of the person you want to invite.", "howTo.teamSettings.g1.s2.title": "Click Invite Member", "howTo.teamSettings.g1.s3.detail": "Choose between Admin (full access) or Member (limited access). Admins can manage settings and billing; Members can view and manage leads and bookings.", "howTo.teamSettings.g1.s3.title": "Assign a role", "howTo.teamSettings.g1.s4.detail": "Click Send Invite. The invitee will receive an email with a link to join your team. The link expires after 48 hours.", "howTo.teamSettings.g1.s4.title": "Send the invitation", "howTo.teamSettings.g1.title": "How to invite a team member", "howTo.teamSettings.g2.s1.detail": "Open Settings and navigate to the Security tab.", "howTo.teamSettings.g2.s1.title": "Go to Settings → Security", "howTo.teamSettings.g2.s2.detail": "You will be prompted to enter your current password and then your new password twice.", "howTo.teamSettings.g2.s2.title": "Click Change Password", "howTo.teamSettings.g2.s3.detail": "Click Save. You will remain logged in but all other active sessions will be signed out for security.", "howTo.teamSettings.g2.s3.title": "Save the new password", "howTo.teamSettings.g2.title": "How to change your account password", "howTo.title": "How-To Guides", "howTo.viewFaq": "View FAQ", "knowledgeBase.accessDenied": "Access denied.", "knowledgeBase.action.delete": "Delete", "knowledgeBase.action.edit": "Edit", "knowledgeBase.allCategories": "All Categories", "knowledgeBase.delete.confirm": "Delete", "knowledgeBase.delete.description": "This will permanently remove the following entry. A backup is saved to history so you can revert.", "knowledgeBase.delete.title": "Delete Entry", "knowledgeBase.empty.addFirst": "Add First Entry", "knowledgeBase.empty.filtered": "No entries match your filters.", "knowledgeBase.empty.none": "No knowledge base entries yet.", "knowledgeBase.error.deleteFailed": "Delete failed", "knowledgeBase.error.loadFailed": "Failed to load", "knowledgeBase.error.saveFailed": "Failed to save", "knowledgeBase.field.answer": "Answer", "knowledgeBase.field.category": "Category", "knowledgeBase.field.commaSeparatedParenthetical": "(comma-separated)", "knowledgeBase.field.question": "Question", "knowledgeBase.field.questionTopic": "Question / Topic", "knowledgeBase.field.tags": "Tags", "knowledgeBase.field.updated": "Updated", "knowledgeBase.flash.deleted": "Entry deleted. You can revert from history.", "knowledgeBase.flash.reverted": "Entry reverted successfully.", "knowledgeBase.flash.saved": "Entry saved and synced to James & Helena.", "knowledgeBase.footer": "Every save is automatically versioned. James and Helena read the latest entries on every message.", "knowledgeBase.history.button": "History", "knowledgeBase.history.created": "Created", "knowledgeBase.history.deleted": "Deleted", "knowledgeBase.history.empty": "No changes recorded yet.", "knowledgeBase.history.revert": "Revert", "knowledgeBase.history.reverted": "Reverted", "knowledgeBase.history.revertFailed": "Revert failed", "knowledgeBase.history.revertTitle": "Revert to this version", "knowledgeBase.history.title": "Change History", "knowledgeBase.history.updated": "Updated", "knowledgeBase.modal.answerPlaceholder": "Provide a clear, accurate answer. Supports Markdown.", "knowledgeBase.modal.customCategoryPlaceholder": "Enter custom category", "knowledgeBase.modal.editTitle": "Edit Entry", "knowledgeBase.modal.newCategory": "+ New category...", "knowledgeBase.modal.newTitle": "New Knowledge Base Entry", "knowledgeBase.modal.questionPlaceholder": "e.g. How much is the Starter plan?", "knowledgeBase.modal.required": "Category, question, and answer are required.", "knowledgeBase.modal.saveSync": "Save & Sync", "knowledgeBase.modal.selectCategory": "Select a category...", "knowledgeBase.modal.tagsPlaceholder": "e.g. pricing, billing, starter", "knowledgeBase.newEntry": "New Entry", "knowledgeBase.refresh": "Refresh", "knowledgeBase.searchPlaceholder": "Search questions, answers, categories...", "knowledgeBase.subtitle": "{{count}} entries · James and Helena read this in real-time", "knowledgeBase.title": "AI Knowledge Base", "landing.after.badge": "After", "landing.after.item1": "All DMs handled automatically, 24/7", "landing.after.item2": "AI replies within seconds — personalized each time", "landing.after.item3": "Appointments booked while you sleep", "landing.after.item4": "Reviews requested and collected automatically", "landing.after.item5": "Full lead intelligence pipeline — scored and ranked", "landing.after.title": "The LockinSales-powered owner", "landing.analytics.bookings": "Bookings closed", "landing.analytics.conversations": "AI conversations", "landing.analytics.eyebrow": "Visibility", "landing.analytics.leads": "Leads captured", "landing.analytics.response": "Avg. response", "landing.analytics.subtitle": "Track leads, response time, and bookings — the dashboard your team actually checks.", "landing.analytics.title": "See every conversation turn into revenue", "landing.before.badge": "Before", "landing.before.item1": "87 unread DMs across 3 platforms", "landing.before.item2": "Manually copying the same reply 40× a day", "landing.before.item3": "Leads lost because follow-up was too slow", "landing.before.item4": "Forgetting to ask happy customers for reviews", "landing.before.item5": "No idea which leads are hot vs. cold", "landing.before.title": "The overwhelmed business owner", "landing.beforeAfter.eyebrow": "The Transformation", "landing.beforeAfter.insight.conversion": "Conversion improved: +42%", "landing.beforeAfter.insight.recovered": "AI recovered: 32 high-intent leads", "landing.beforeAfter.insight.response": "Average response: 3 seconds", "landing.beforeAfter.subtitle": "Stop drowning in DMs. Start growing automatically.", "landing.beforeAfter.title": "Before vs. After LockinSales", "landing.beforeAfter.transition": "Turning conversations into revenue…", "landing.chat.live": "LIVE", "landing.chat.msg1": "Hi! I saw your post — interested in your dental cleaning service.", "landing.chat.msg2": "Hey! Thanks for reaching out 😊 We'd love to help. What days work best for you?", "landing.chat.msg3": "Maybe Friday afternoon?", "landing.chat.msg4": "Perfect! I found a slot this Friday at 2:00 PM. Want me to confirm your booking?", "landing.chat.msg5": "Yes please!", "landing.chat.msg6": "Done! ✅ You're booked for Friday at 2:00 PM. Confirmation sent to your inbox.", "landing.chat.responding": "AI is responding...", "landing.chat.windowTitle": "AI Receptionist — Facebook DM", "landing.cta.eyebrow": "Get Started", "landing.cta.subtitle.global": "Join businesses worldwide automating their social sales today. No credit card required for the free trial.", "landing.cta.subtitle.php": "Join Philippine businesses automating their social sales today. No credit card required for the free trial.", "landing.cta.titleHighlight": "Don't make them wait longer.", "landing.cta.titleLine1": "Your leads are waiting.", "landing.demo.aiReply": "AI Reply", "landing.demo.aiStandingBy": "AI receptionist standing by", "landing.demo.allCaughtUp": "All caught up", "landing.demo.channelsConnected": "Channels connected", "landing.demo.createAssistant": "Get This AI for My Business", "landing.demo.customerEmily": "Booked. Thank you!", "landing.demo.customerMichael": "Sounds good. I'll take it.", "landing.demo.customerSarah": "Perfect! Please reserve 2 PM.", "landing.demo.eyebrow": "Try the AI receptionist", "landing.demo.fallbackReply": "I can help with that right away. Want me to check availability or share pricing details?", "landing.demo.finalPrimaryCta": "Start 30-Day Free Trial", "landing.demo.finalSecondaryCta": "Book Free Demo", "landing.demo.finalSubtitle": "Manage Facebook Messenger, Instagram and WhatsApp in one AI-powered inbox.", "landing.demo.finalTitle": "Turn Every Conversation Into More Sales", "landing.demo.handledBy": "This conversation was handled automatically by LockinSales AI.", "landing.demo.incoming": "Incoming", "landing.demo.leadIntelPipeline": "Lead Intelligence Pipeline", "landing.demo.metricBooked": "Booked", "landing.demo.metricConv": "Conv.", "landing.demo.metricLeads": "Leads", "landing.demo.msgEmily": "Can I book today?", "landing.demo.msgMichael": "How much is your premium package?", "landing.demo.msgSarah": "Hi! Do you have available appointments tomorrow?", "landing.demo.online": "Live demo · try me", "landing.demo.pickIndustry": "Pick your industry", "landing.demo.placeholder": "Ask as a customer…", "landing.demo.platformInstagram": "Instagram", "landing.demo.platformMessenger": "Messenger", "landing.demo.platformWhatsapp": "WhatsApp", "landing.demo.replyEmily": "I can help you book right now.", "landing.demo.replyMichael": "Our premium package starts at ₱3,500.", "landing.demo.replySarah": "Yes! We have availability tomorrow.", "landing.demo.salesPipeline": "Sales Pipeline", "landing.demo.send": "Send", "landing.demo.stageBooking": "Booking Confirmed", "landing.demo.stageInquiry": "New Inquiry", "landing.demo.stagePayment": "Payment Received", "landing.demo.stageQualified": "Qualified Lead", "landing.demo.stageSale": "Sale Completed", "landing.demo.statAiResolution": "AI Resolution Rate", "landing.demo.statConversion": "Conversion Rate", "landing.demo.statNewBookings": "New Bookings", "landing.demo.statOpenConversations": "Open Conversations", "landing.demo.statResolvedToday": "Resolved Today", "landing.demo.statResponseTime": "Response Time", "landing.demo.statResponseTimeSuffix": " sec", "landing.demo.statTodaysSales": "Today's Sales", "landing.demo.title": "Helena · AI Receptionist", "landing.demo.unifiedInbox": "Unified Inbox", "landing.demo.waitingConversations": "Waiting for new conversations…", "landing.demo.welcomeIndustry": "Hi! I'm your LockinSales AI receptionist for {{industry}}. Tap a customer question — I'll reply like I would on Messenger, Instagram, or WhatsApp.", "landing.features.appointments.booked": "Booked", "landing.features.appointments.desc": "When a lead signals intent, the AI sends a booking link instantly. Slots get filled while you focus on delivering results.", "landing.features.appointments.slot1": "Mon 9:00am", "landing.features.appointments.slot2": "Tue 2:00pm", "landing.features.appointments.slot3": "Fri 11:00am", "landing.features.appointments.tag": "Automation", "landing.features.appointments.thisWeek": "This Week", "landing.features.appointments.title": "Smart Appointments", "landing.features.eyebrow": "Platform", "landing.features.inbox.desc": "Every Facebook, Instagram & WhatsApp message lands in one AI-powered inbox. No more tab switching. No more missed leads. The AI reads, classifies, and responds — all in real time.", "landing.features.inbox.row1.badge": "High Intent", "landing.features.inbox.row1.msg": "Hi, interested in your dental package!", "landing.features.inbox.row1.name": "Ana Cruz", "landing.features.inbox.row2.badge": "Engaged", "landing.features.inbox.row2.msg": "What are your hours?", "landing.features.inbox.row2.name": "Ben Garcia", "landing.features.inbox.row3.badge": "New", "landing.features.inbox.row3.msg": "Do you have Saturday slots?", "landing.features.inbox.row3.name": "Carla Sy", "landing.features.inbox.tag": "Core", "landing.features.inbox.title": "Unified DM Inbox", "landing.features.reputation.desc": "After every completed appointment, a review request fires automatically — boosting your 5-star rating on autopilot.", "landing.features.reputation.stat": "+77 reviews in 60 days", "landing.features.reputation.tag": "Growth", "landing.features.reputation.title": "Reputation Loop", "landing.features.security.desc": "Your data never touches another tenant's environment. Row-Level Security (RLS) enforced at the PostgreSQL layer — your leads, bookings, and conversations are cryptographically isolated.", "landing.features.security.tag": "Security", "landing.features.security.tagAudit": "Audit Logged", "landing.features.security.tagJwt": "JWT Auth", "landing.features.security.tagRls": "RLS Enforced", "landing.features.security.tagTls": "TLS 1.3 Encrypted", "landing.features.security.title": "Secure Tenant Isolation", "landing.features.title": "Everything you need. Nothing you don't.", "landing.footer.contactTitle": "Contact", "landing.footer.copyright": "© 2026 LockinSales. All rights reserved.", "landing.footer.email": "Email", "landing.footer.facebook": "Facebook", "landing.footer.instagram": "Instagram", "landing.footer.whatsapp": "WhatsApp", "landing.hero.badgeGlobal": "AI-Powered · Global", "landing.hero.badgePhilippines": "AI-Powered · Philippines-First", "landing.hero.ctaDemo": "Try Live AI Demo", "landing.hero.ctaDemoShort": "Try AI Demo", "landing.hero.ctaFeatures": "See Features", "landing.hero.ctaPricing": "See Pricing", "landing.hero.statAppointments": "Appointments Booked", "landing.hero.statDms": "DMs Handled", "landing.hero.statReviews": "5-Star Reviews", "landing.hero.subtitle": "The AI-powered receptionist from a Meta-verified Tech Provider that manages your Facebook, Instagram & WhatsApp messages, books appointments, and drives 5-star reviews —", "landing.hero.subtitleHighlight": "automatically", "landing.hero.subtitleMobile": "AI receptionist for Facebook, Instagram & WhatsApp — answers DMs, books appointments, asks for reviews.", "landing.hero.titleHighlight": "Social Sales.", "landing.hero.titleLine1": "Automate Your", "landing.hero.titleLine3": "Reclaim Your Time.", "landing.hero.v2Subtitle": "Connect Facebook, Instagram and WhatsApp. LockinSales instantly replies to customers, qualifies leads, follows up automatically, and helps businesses convert more inquiries into paying customers.", "landing.hero.v2Title": "Turn Every Customer Message Into a Sale with AI", "landing.how.eyebrow": "How it works", "landing.how.step1.body": "Secure Meta-official APIs — no password sharing.", "landing.how.step1.title": "Connect Facebook, Instagram & WhatsApp", "landing.how.step2.body": "Qualify leads, book appointments, follow up automatically.", "landing.how.step2.title": "AI answers customers instantly", "landing.how.step3.body": "See conversations, bookings, and revenue in one dashboard.", "landing.how.step3.title": "Convert more inquiries into sales", "landing.how.step1.connected": "Connected Successfully", "landing.how.step2.customerLabel": "Customer", "landing.how.step2.aiLabel": "AI", "landing.how.step2.customer1": "Hi! Are you available today?", "landing.how.step2.aiLine1": "Hi!", "landing.how.step2.aiLine2": "Yes, we're available today.", "landing.how.step2.aiLine3": "Would you like to book an appointment?", "landing.how.step2.customer2": "Yes!", "landing.how.step2.qualified": "Lead Qualified", "landing.how.step3.appointments": "Appointments", "landing.how.step3.revenue": "Revenue", "landing.how.step3.leads": "Leads", "landing.how.stepLabel": "Step {{n}}", "landing.how.title": "Live in minutes, not months", "landing.industry.aesthetic.label": "Aesthetic Clinic", "landing.industry.aesthetic.pain": "Consult requests pile up — AI books while you treat.", "landing.industry.aesthetic.prompt.1": "Botox pricing?", "landing.industry.aesthetic.prompt.2": "Free consultation?", "landing.industry.aesthetic.prompt.3": "Book this week", "landing.industry.aesthetic.reply.1": "Botox starts at $12 per unit after consultation. Would you like a complimentary consult this week?", "landing.industry.aesthetic.reply.2": "Yes — complimentary consultations are available. Thursday 2:00 PM or Friday 11:30 AM?", "landing.industry.aesthetic.reply.3": "I can book you this week. Prefer morning or afternoon?", "landing.industry.car.label": "Car Dealership", "landing.industry.car.pain": "Every delayed reply is a buyer at another lot.", "landing.industry.car.prompt.1": "Is the SUV still available?", "landing.industry.car.prompt.2": "Finance options?", "landing.industry.car.prompt.3": "Book a test drive", "landing.industry.car.reply.1": "Yes — the 2024 SUV is in stock. Want me to reserve a test drive for you today or tomorrow?", "landing.industry.car.reply.2": "We offer flexible financing from approved partners. I can connect you with a specialist or book a visit.", "landing.industry.car.reply.3": "Perfect. I have today at 4:30 PM and tomorrow at 11:00 AM. Which should I lock in?", "landing.industry.dental.followUp.ai": "I have Saturday at 10:00 AM open. Shall I reserve it and send you a confirmation?", "landing.industry.dental.followUp.customer": "Yes, Saturday morning if possible.", "landing.industry.dental.label": "Dental Clinic", "landing.industry.dental.pain": "Missed DMs mean empty chairs tomorrow.", "landing.industry.dental.prompt.1": "How much is teeth whitening?", "landing.industry.dental.prompt.2": "Do you have Saturday openings?", "landing.industry.dental.prompt.3": "Book a cleaning", "landing.industry.dental.reply.1": "Our professional teeth whitening starts at $199. Would you like me to check available appointments this week?", "landing.industry.dental.reply.2": "Yes — Saturday 10:00 AM and 2:30 PM are open. Which works better for you?", "landing.industry.dental.reply.3": "Great. I can book a cleaning. What’s your preferred day — weekday or weekend?", "landing.industry.home.label": "Home Services", "landing.industry.home.pain": "Emergency DMs need instant triage and booking.", "landing.industry.home.prompt.1": "Can you fix a leak today?", "landing.industry.home.prompt.2": "How much for AC service?", "landing.industry.home.prompt.3": "Are you licensed?", "landing.industry.home.reply.1": "We have an emergency slot at 3:40 PM. Share your address and I’ll confirm a technician.", "landing.industry.home.reply.2": "Standard AC servicing starts at $89. I can book the next available technician for you.", "landing.industry.home.reply.3": "Yes — fully licensed and insured. Want a same-day or next-day visit?", "landing.industry.insurance.label": "Insurance", "landing.industry.insurance.pain": "Quote requests go cold without instant follow-up.", "landing.industry.insurance.prompt.1": "Get a car insurance quote", "landing.industry.insurance.prompt.2": "What’s covered?", "landing.industry.insurance.prompt.3": "Speak to an agent", "landing.industry.insurance.reply.1": "Happy to help. What’s the vehicle year and model? I’ll prepare a quote and book a callback if you prefer.", "landing.industry.insurance.reply.2": "Our comprehensive plans cover collision, theft, and third-party liability. I can send a simple summary.", "landing.industry.insurance.reply.3": "I can schedule an agent callback within the hour. What’s the best number to reach you?", "landing.industry.real_estate.label": "Real Estate", "landing.industry.real_estate.pain": "Hot buyers message at night — AI qualifies instantly.", "landing.industry.real_estate.prompt.1": "Is this listing available?", "landing.industry.real_estate.prompt.2": "Schedule a viewing", "landing.industry.real_estate.prompt.3": "What’s the price?", "landing.industry.real_estate.reply.1": "Yes, it’s still available. Would you like a private viewing tomorrow afternoon or this weekend?", "landing.industry.real_estate.reply.2": "I can schedule a viewing. Prefer weekday evening or weekend morning?", "landing.industry.real_estate.reply.3": "The listed price is $485,000. I can also share comparable sales nearby if helpful.", "landing.industry.salon.label": "Salon", "landing.industry.salon.pain": "Walk-ins and DMs compete — AI books while you cut.", "landing.industry.salon.prompt.1": "Price for balayage?", "landing.industry.salon.prompt.2": "Can I book Friday?", "landing.industry.salon.prompt.3": "Do you take walk-ins?", "landing.industry.salon.reply.1": "Balayage starts at $180 depending on hair length. Want me to hold a Friday slot with our colorist?", "landing.industry.salon.reply.2": "Friday has 11:00 AM and 3:00 PM open. Which time should I reserve?", "landing.industry.salon.reply.3": "We welcome walk-ins when chairs are free — or I can book you so you’re guaranteed a seat.", "landing.industry.spa.label": "Spa", "landing.industry.spa.pain": "After-hours inquiries should still become bookings.", "landing.industry.spa.prompt.1": "Couples massage price?", "landing.industry.spa.prompt.2": "Available tonight?", "landing.industry.spa.prompt.3": "Gift vouchers?", "landing.industry.spa.reply.1": "Our 90-minute couples massage is $220. I can check tonight’s availability if you’d like.", "landing.industry.spa.reply.2": "We have 7:00 PM open for couples. Shall I book it under your name?", "landing.industry.spa.reply.3": "Yes — digital gift vouchers are available. I can send payment + redemption instructions now.", "landing.nav.demo": "Book a Demo", "landing.nav.features": "What you get in the first week", "landing.nav.howItWorks": "How it works", "landing.nav.industries": "Industries", "landing.nav.pricing": "Pricing", "landing.nav.signIn": "Sign In", "landing.outcomes.eyebrow": "Features", "landing.outcomes.title": "What you get in the first week", "landing.pageTitle": "LockinSales — Meta-verified Tech Provider for Facebook, Instagram & WhatsApp", "landing.pricing.eyebrow": "Pricing", "landing.pricing.perMonth": "/month", "landing.pricing.subtitle": "1 Credit = 1 customer conversation event processed by LockinSales.", "landing.pricing.title": "Simple Credit plans", "landing.revenue.after.php": "₱68,000/mo", "landing.revenue.after.usd": "$1,190/mo", "landing.revenue.before.php": "₱12,000/mo", "landing.revenue.before.usd": "$210/mo", "landing.revenue.label": "Revenue from DMs", "landing.testimonials.1.name": "Maria Santos", "landing.testimonials.1.quote": "We went from manually replying to 80+ DMs a day to zero. LockinSales handles everything — leads, bookings, reviews. It's like hiring a full-time receptionist at a fraction of the cost.", "landing.testimonials.1.role": "Owner, Santos Dental Clinic", "landing.testimonials.2.name": "James Reyes", "landing.testimonials.2.quote": "Our appointment fill rate jumped 40% in the first month. The AI doesn't miss a lead, no matter what time they message us.", "landing.testimonials.2.role": "Founder, FitZone Cebu", "landing.testimonials.3.name": "Carla Mendoza", "landing.testimonials.3.quote": "The reputation loop alone is worth it. We went from 12 Google reviews to 89 in two months. Completely automated.", "landing.testimonials.3.role": "Director, Glow Aesthetics", "landing.testimonials.eyebrow": "Social Proof", "landing.testimonials.industry.aesthetics": "Aesthetics Centers", "landing.testimonials.industry.dental": "Dental Clinics", "landing.testimonials.industry.fitness": "Fitness Studios", "landing.testimonials.industry.fnb": "F&B", "landing.testimonials.industry.legal": "Legal Firms", "landing.testimonials.industry.realEstate": "Real Estate", "landing.testimonials.title": "Businesses that grew with us", "landing.testimonials.trustedBy.global": "Trusted by businesses across industries", "landing.testimonials.trustedBy.php": "Trusted by Philippine businesses across industries", "landing.trust.badgeIsolation": "Bank-Grade Data Isolation", "landing.trust.badgeRls": "RLS Enforced", "landing.trust.compliance.global": "GDPR Compliant", "landing.trust.compliance.php": "PH Data Privacy Act Compliant", "landing.trust.itemRls": "RLS Enforced", "landing.trust.itemSharing": "Zero Data Sharing", "landing.trust.itemTls": "TLS 1.3 Encrypted", "landing.trust.subtitle": "Every tenant's data is completely isolated using PostgreSQL Row-Level Security. All transmissions are TLS 1.3 encrypted. API keys stored in encrypted vault. We will never sell or share your data.", "landing.trust.title": "Your data is yours. Always.", "landing.trustStrip.aiAutomation": "AI-powered automation", "landing.trustStrip.alwaysOn": "24/7 AI Assistant", "landing.trustStrip.aria": "Trust and platforms", "landing.trustStrip.builtOnMeta": "Built using Meta's official APIs", "landing.trustStrip.facebook": "Facebook Messenger", "landing.trustStrip.instagram": "Instagram Messaging", "landing.trustStrip.metaApis": "Official Meta APIs", "landing.trustStrip.subtitle": "AI-powered automation · 24/7 AI Assistant · Secure Meta Tech Provider", "landing.trustStrip.whatsapp": "WhatsApp Business", "language.label": "Language", "leads.action.classify": "Classify", "leads.action.classifying": "Classifying…", "leads.action.classifyUnclassified": "Classify {{count}} unclassified", "leads.action.closed": "Closed", "leads.action.copyBookingUrl": "Copy booking URL", "leads.action.humanTakeover": "Human Takeover", "leads.action.needsAttention": "Needs Attention", "leads.action.resend": "Re-send", "leads.action.sendLink": "Send Link", "leads.action.sendLinkDisabledTitle": "Only available for High Intent leads", "leads.action.sendLinkTitle": "Copy booking link & mark as sent", "leads.action.sent": "Sent!", "leads.column.ai": "AI", "leads.column.ingested": "Ingested", "leads.column.intent": "Intent", "leads.column.platform": "Platform", "leads.column.sendLink": "Send Link", "leads.column.status": "Status", "leads.empty.status": "AI Receptionist active · Ready to receive messages", "leads.empty.subtitle": "Connect your social accounts to start receiving leads", "leads.empty.title": "No leads yet", "leads.feedback.classified": "Classified", "leads.feedback.correctAiTitle": "Correct AI classification", "leads.feedback.corrected": "Corrected", "leads.feedback.correctTitle": "AI classification is correct", "leads.feedback.force": "Force", "leads.feedback.forceTitle": "Force classify this lead", "leads.feedback.highIntent": "High Intent", "leads.feedback.logged": "Logged", "leads.feedback.lowJunk": "Low / Junk", "leads.feedback.med": "Med", "leads.feedback.mediumIntent": "Medium Intent", "leads.filter.allIntent": "All Intent", "leads.filter.allStatus": "All Status", "leads.filter.intentLabel": "Intent", "leads.filter.statusLabel": "Status", "leads.intent.high": "High", "leads.intent.low": "Low", "leads.intent.medium": "Medium", "leads.intent.unclassified": "Unclassified", "leads.recordCount": "{{count}} records", "leads.recordCount_one": "{{count}} record", "leads.searchPlaceholder": "Search name or email...", "leads.status.booked": "Booked", "leads.status.junk": "Junk", "leads.status.linkSent": "Link Sent", "leads.status.new": "New", "leads.status.nurturing": "Nurturing", "leads.status.ready": "Ready", "leads.subtitle": "Classify, prioritize, and convert every conversation.", "leads.title": "Lead Pipeline", "leads.toast.backfillDone": "Classified {{count}} of {{scanned}} unclassified leads", "leads.toast.backfillPartial": "{{count}} leads failed to classify", "leads.toast.classifyFailed": "Failed to classify lead", "login.agreeTerms": "I agree to the", "login.aiProcessingNote": ", including AI processing of social media messages.", "login.alreadyHaveAccount": "Already have an account?", "login.and": "and", "login.authCode": "Authentication Code", "login.backToAuthenticator": "Back to authenticator code", "login.backToHomepage": "← Back to homepage", "login.backToSignIn": "Back to sign in", "login.brandHighlight": "service businesses worldwide", "login.brandSubtitle": "The AI growth platform for", "login.brandTagline": "Automated Growth Engine", "login.checkEmail": "Check your email to confirm your account, then sign in.", "login.createWorkspace": "Create Workspace", "login.creatingWorkspace": "Creating workspace...", "login.demo.aiReply": "Hi Alex! Thanks 👋 Plans start at $99/mo. Want to book a free demo?", "login.demo.customerMessage": "Hi! How much are your services?", "login.demo.replied": "Replied in 0.3s · Automated", "login.demo.title": "AI Receptionist - Facebook Messenger", "login.email": "Email address", "login.emailPlaceholder": "you@company.com", "login.error.alreadyRegistered": "An account with this email already exists. Sign in instead.", "login.error.authFailed": "Authentication failed", "login.error.emailNotConfirmed": "Confirm your email from the link we sent, then sign in.", "login.error.invalidCode": "Invalid code - please try again", "login.error.invalidRecoveryCode": "Invalid recovery code", "login.error.mfaChallenge": "Failed to start 2FA challenge", "login.error.noSession": "Sign-in succeeded but no session was created. Please try again.", "login.error.rateLimit": "Too many attempts. Please wait a minute and try again.", "login.error.rateLimitWait": "Please wait {{seconds}} seconds before trying again.", "login.error.recoveryFailed": "Recovery code verification failed", "login.feature.booking": "Automated appointment booking & follow-ups", "login.feature.leads": "Lead scoring & intelligence pipeline", "login.feature.receptionist": "24/7 AI Receptionist on Facebook & Instagram", "login.feature.reviews": "Instant Google Review collection", "login.forgotPassword": "Forgot your password?", "login.fullName": "Full name", "login.fullNamePlaceholder": "Jane Smith", "login.mfaSubtitle": "Enter the 6-digit code from your authenticator app.", "login.mfaTitle": "Two-Factor Verification", "login.newToApp": "New to LockinSales?", "login.organization": "Organization", "login.organizationOptional": "(optional)", "login.organizationPlaceholder": "Acme Corp", "login.password": "Password", "login.passwordPlaceholder": "Your password", "login.passwordSignupPlaceholder": "Min. 8 characters", "login.privacyPolicy": "Privacy Policy", "login.recoveryCode": "Recovery Code", "login.recoverySubtitle": "Enter one of the recovery codes you saved when you set up 2FA. The code will be permanently consumed.", "login.recoveryTitle": "Use Recovery Code", "login.recoveryWarning": "Using a recovery code will disable 2FA on your account. You can re-enable it in Settings.", "login.signIn": "Sign in", "login.signingIn": "Signing in...", "login.signInSubtitle": "Welcome back. Enter your credentials to continue.", "login.signInTitle": "Sign in to your workspace", "login.signUp": "Sign up for free", "login.signUpSubtitle": "Start with 50 free trial credits — no card required.", "login.signUpTitle": "Create your workspace", "login.statAlwaysOn": "Always on", "login.statBusinesses": "Businesses", "login.statConversions": "Conversions", "login.termsOfService": "Terms of Service", "login.trialCredits": "50 free trial credits", "login.trialCreditsNote": "included — once per email address.", "login.trustNote": "Isolated tenant workspace · RLS enforced", "login.useRecoveryAndSignIn": "Use Recovery Code & Sign In", "login.useRecoveryCodePrompt": "Lost access to your authenticator? Use a recovery code", "login.verifyCode": "Verify Code", "login.verifying": "Verifying...", "login.workspaceCreated": "Workspace created! Signing you in...", "metaTrust.body": "LockinSales securely connects your Facebook Messenger, Instagram Messaging, and WhatsApp Business accounts through Meta’s official APIs and authorization system, providing reliable messaging integration and secure account connectivity.", "metaTrust.channels.facebook": "Facebook Messenger", "metaTrust.channels.facebookDesc": "AI replies and lead capture for your Facebook Business Page inbox.", "metaTrust.channels.instagram": "Instagram Messaging", "metaTrust.channels.instagramDesc": "Handle Instagram Direct messages with the same AI receptionist.", "metaTrust.channels.whatsapp": "WhatsApp Business", "metaTrust.channels.whatsappDesc": "Connect WhatsApp Business Platform for customer chats and bookings.", "metaTrust.description": "Supporting secure integration with Facebook Messenger, Instagram Messaging, and WhatsApp Business Platform through Meta’s official APIs.", "metaTrust.integrations.eyebrow": "Integrations", "metaTrust.integrations.subtitle": "Facebook Messenger, Instagram Messaging, and WhatsApp Business Platform — connected through Meta’s official APIs.", "metaTrust.integrations.title": "Connect Meta channels with a Meta-verified Tech Provider", "metaTrust.officialApi": "Meta official API", "metaTrust.secondary": "Connect your business accounts securely through Meta’s official authorization flow. LockinSales never asks for your Facebook password and only accesses the permissions you approve.", "metaTrust.secure.apiDesc": "Messaging for Facebook Messenger, Instagram Messaging, and WhatsApp Business Platform uses Meta’s approved APIs.", "metaTrust.secure.apiTitle": "Official Meta API integration", "metaTrust.secure.encryptedDesc": "Access tokens are stored securely and used only for the messaging permissions you approve.", "metaTrust.secure.encryptedTitle": "Encrypted connection management", "metaTrust.secure.eyebrow": "Security & compliance", "metaTrust.secure.oauthDesc": "Customers authorize LockinSales through Meta’s official login — we never ask for Facebook passwords.", "metaTrust.secure.oauthTitle": "Secure OAuth authorization", "metaTrust.secure.subtitle": "LockinSales connects directly through Meta’s official APIs, providing secure authentication, encrypted token handling, and reliable messaging integration for Facebook Messenger, Instagram Messaging, and WhatsApp Business Platform.", "metaTrust.secure.title": "Secure Meta integration", "metaTrust.title": "Meta-verified Tech Provider", "metaTrust.tooltip": "LockinSales has been verified by Meta as a Tech Provider and connects to Meta platforms through approved APIs and authorized authentication flows.", "metaTrust.tooltipAria": "About Meta-verified Tech Provider", "metrics.conversionRate": "Conversion Rate", "metrics.conversionRateDesc": "Intent conversion ratio", "metrics.highIntent": "High Intent", "metrics.highIntentDesc": "Ready for conversion", "metrics.meetingsBooked": "Meetings Booked", "metrics.meetingsBookedDesc": "Confirmed appointments", "metrics.totalLeads": "Total Leads", "metrics.totalLeadsDesc": "All ingested contacts", "missingKnowledge.empty.description": "The AI is handling all customer questions. Check back later.", "missingKnowledge.empty.title": "No unanswered questions", "missingKnowledge.error.generic": "Failed", "missingKnowledge.error.loadFailed": "Load failed", "missingKnowledge.header.needAnswer": "{{count}} need an answer", "missingKnowledge.modal.answerPlaceholder": "Provide a clear, complete answer that the AI can use to respond to this question in future conversations.", "missingKnowledge.modal.answerRequired": "Please provide an answer.", "missingKnowledge.modal.asked": "Asked {{count}}×", "missingKnowledge.modal.context": "Context", "missingKnowledge.modal.contextQuoted": "\"{{context}}\"", "missingKnowledge.modal.customerQuestion": "Customer question", "missingKnowledge.modal.save": "Save Answer & Add to KB", "missingKnowledge.modal.saveFailed": "Failed to save answer", "missingKnowledge.modal.subtitle": "This will be added to your Knowledge Base automatically.", "missingKnowledge.modal.title": "Answer this question", "missingKnowledge.modal.yourAnswer": "Your answer *", "missingKnowledge.pagination.next": "Next", "missingKnowledge.pagination.previous": "Previous", "missingKnowledge.pagination.range": "{{start}}–{{end}} of {{total}}", "missingKnowledge.priority.all": "All priorities", "missingKnowledge.priority.high": "High", "missingKnowledge.priority.low": "Low", "missingKnowledge.priority.medium": "Medium", "missingKnowledge.record.answer": "Answer", "missingKnowledge.record.answeredAdded": "Answered — added to Knowledge Base", "missingKnowledge.record.askedPrefix": "Asked ", "missingKnowledge.record.askedSuffix": "× so far", "missingKnowledge.record.dismiss": "Dismiss", "missingKnowledge.searchPlaceholder": "Search questions...", "missingKnowledge.status.answered": "Answered", "missingKnowledge.status.dismissed": "Dismissed", "missingKnowledge.status.unanswered": "Unanswered", "missingKnowledge.subtitle": "Questions customers asked that the AI couldn't answer confidently", "missingKnowledge.success.answerSaved": "Answer saved and added to Knowledge Base.", "missingKnowledge.success.dismissed": "Dismissed.", "missingKnowledge.viaPlatform": "via {{platform}}", "nav.analytics": "Analytics", "nav.billing": "Billing", "nav.bookings": "Bookings", "nav.chatRecords": "Chat Records", "nav.commandCenter": "Command Center", "nav.dashboard": "Dashboard", "nav.knowledgeBase": "Knowledge Base", "nav.leads": "Leads Pipeline", "nav.menu": "Navigation Menu", "nav.missingKnowledge": "Missing Knowledge", "nav.promptLab": "Prompt Lab", "nav.reviews": "Reviews", "nav.settings": "Settings", "nav.socialMedia": "Social Media", "nav.teachMyAI": "Teach My AI", "nav.tenantKnowledgeBase": "Knowledge Base", "notFound.actions.backHome": "Return to Home", "notFound.code": "404 — Page Not Found", "notFound.description": "The page you're looking for doesn't exist or has been moved.", "notFound.title": "Oops! Wrong turn.", "oauth.activatingPage": "Activating your page...", "oauth.changeAnytime": "You can change this anytime from Settings.", "oauth.chooseFacebook": "Choose a Facebook Page", "oauth.chooseInstagram": "Choose an Instagram Account", "oauth.connectingAccount": "Connecting your account...", "oauth.connectingWhatsapp": "Connecting your WhatsApp Business account...", "oauth.facebookDescription": "Select the page you want to connect for AI replies. Only one page can be active at a time.", "oauth.includesInstagram": "Includes Instagram", "oauth.instagramDescription": "Select the Instagram Business account you want to connect for AI replies.", "onboarding.autoRedirecting": "Auto-redirecting in", "onboarding.backToPlans": "Back to Plans", "onboarding.dashboard": "Dashboard", "onboarding.error.chargedPrefix": "If you were charged, please email", "onboarding.error.chargedSuffix": "with your receipt.", "onboarding.error.missingPayment": "Missing payment information. Please contact support if you were charged.", "onboarding.error.title": "Verification Failed", "onboarding.error.verificationFailed": "Verification failed. Please contact support.", "onboarding.goToDashboard": "Go to Dashboard", "onboarding.pending.description": "Your payment is still being processed. We'll activate your account as soon as it clears - usually within a few minutes.", "onboarding.pending.title": "Payment Processing", "onboarding.seconds": "{{count}}s", "onboarding.success.badge": "Payment Confirmed", "onboarding.success.creditsActivated": "{{credits}} Credits Activated", "onboarding.success.description": "Your account is fully activated. Your AI Receptionist is ready to start converting leads 24/7.", "onboarding.success.responsesAvailable": "{{credits}} AI responses available this month.", "onboarding.success.welcome": "Welcome to LockinSales", "onboarding.success.your": "Your", "onboarding.verifying.description": "This only takes a moment. Please don't close this tab.", "onboarding.verifying.title": "Verifying your payment...", "overview.action.addLead": "Add Lead", "overview.action.analytics": "View Analytics", "overview.action.connect": "Connect Channel", "overview.action.inbox": "View Unified Inbox", "overview.action.invite": "Invite Team", "overview.action.pipeline": "View Leads", "overview.action.schedule": "View Bookings", "overview.activity.aiReplied": "AI replied", "overview.activity.conversation": "Conversation update", "overview.activity.converted": "Lead converted", "overview.activity.empty": "No activity yet today. New leads and AI replies will show up here.", "overview.activity.humanNeeded": "Needs human", "overview.activity.meetingBooked": "Meeting booked", "overview.activity.newLead": "New lead", "overview.activity.subtitle": "Newest first", "overview.activity.title": "Today's Activity", "overview.addLead.email": "Email", "overview.addLead.failed": "Could not add lead", "overview.addLead.name": "Full name", "overview.addLead.nameRequired": "Name is required", "overview.addLead.phone": "Phone", "overview.addLead.save": "Add lead", "overview.addLead.subtitle": "Manually capture a contact into your pipeline.", "overview.addLead.success": "Lead added", "overview.addLead.title": "Add Lead", "overview.attention.aiConfidence": "AI resolution below 80%", "overview.attention.bookingConfirm": "{{count}} appointments require confirmation", "overview.attention.bookingsToday": "{{count}} appointments on the calendar today", "overview.attention.channelAttention": "{{channel}} requires attention", "overview.attention.clear": "You're clear — nothing urgent needs attention.", "overview.attention.critical": "Critical", "overview.attention.humanNeeded": "{{count}} conversations need a human reply", "overview.attention.info": "Info", "overview.attention.staleLeads": "{{count}} leads waiting over 24 hours", "overview.attention.subtitle": "Only the issues that matter right now", "overview.attention.title": "Needs Attention", "overview.attention.warning": "Warning", "overview.attention.whatsappDisconnected": "WhatsApp disconnected", "overview.bookings.empty": "No bookings scheduled for today.", "overview.bookings.open": "Open", "overview.bookings.subtitle": "On the calendar today", "overview.bookings.title": "Upcoming Bookings", "overview.bookings.viewAll": "All bookings", "overview.channel.facebook": "Facebook", "overview.channel.google": "Google Business", "overview.channel.instagram": "Instagram", "overview.channel.status.attention": "Requires Attention", "overview.channel.status.connected": "Connected", "overview.channel.status.disconnected": "Disconnected", "overview.channel.whatsapp": "WhatsApp", "overview.channels.manage": "Manage", "overview.channels.title": "Connected Channels", "overview.conversations.empty": "No conversations yet. Connect Facebook, Instagram or WhatsApp to begin receiving leads.", "overview.conversations.open": "Open", "overview.conversations.title": "Recent Conversations", "overview.conversations.viewAll": "View all", "overview.credits.daysLeft": "~{{days}} days left", "overview.credits.left": "left", "overview.credits.plan": "Plan", "overview.credits.remaining": "credits remaining", "overview.credits.title": "AI Credit Usage", "overview.credits.trial": "Free Trial", "overview.credits.upgrade": "Upgrade", "overview.credits.used": "{{count}} used", "overview.empty.body": "Connect Facebook, Instagram or WhatsApp to begin receiving leads.", "overview.empty.title": "No leads yet.", "overview.insight.aiResolution.desc": "AI resolution rate is {{pct}}% — keep teaching edge cases in Teach My AI.", "overview.insight.aiResolution.title": "AI is resolving most chats", "overview.insight.empty.desc": "Connect channels and reply quickly — momentum usually builds after the first conversations.", "overview.insight.empty.title": "Quiet day so far", "overview.insight.facebookActive.desc": "{{count}} Facebook leads came in today.", "overview.insight.facebookActive.title": "Facebook is delivering leads", "overview.insight.facebookDrop.desc": "Facebook conversations dropped after 3PM compared to earlier today.", "overview.insight.facebookDrop.title": "Facebook slowed after 3PM", "overview.insight.fastResponse.desc": "Average AI response is about {{seconds}}s today.", "overview.insight.fastResponse.title": "Response time is strong", "overview.insight.instagramShare.desc": "Instagram generated {{pct}}% of today's leads.", "overview.insight.instagramShare.title": "Instagram is leading today", "overview.insight.leadLift.desc": "You have {{pct}}% more new leads than yesterday.", "overview.insight.leadLift.title": "Lead volume is up", "overview.insights.empty": "Insights appear as conversations and leads come in today.", "overview.insights.subtitle": "Actionable signals from today's activity", "overview.insights.title": "AI Insights", "overview.kpi.aiHandled": "AI-handled conversations", "overview.kpi.aiResolution": "AI Resolution Rate", "overview.kpi.avgResponse": "first AI reply", "overview.kpi.bookingsToday": "Bookings Today", "overview.kpi.conversion": "Conversion Rate", "overview.kpi.creditsRemaining": "AI Credits Remaining", "overview.kpi.highIntent": "High Intent Leads", "overview.kpi.ofLeadsHighIntent": "of leads high intent", "overview.kpi.ofPlanUsed": "of plan used", "overview.kpi.responseTime": "Average Response Time", "overview.kpi.totalLeads": "Total Leads", "overview.kpi.vsYesterday": "vs yesterday", "overview.priority.high": "High", "overview.priority.low": "Low", "overview.priority.medium": "Medium", "overview.tagline": "Here's what's happening in your business today.", "plans.badge": "Choose your plan", "plans.headline": "Choose the plan that fits your conversations", "plans.pageTitle": "Pricing", "plans.pricesShownIn": "Prices shown in {{currency}}", "plans.selectPlan": "Select plan", "plans.signIn": "Sign in", "plans.startingTrial": "Starting...", "plans.startTrial": "Start free trial", "plans.subheadline": "1 Credit = 1 customer conversation event processed by LockinSales.", "plans.subtitle": "All plans include the full LockinSales platform. Credits reset monthly. 1 credit = 1 AI reply, booking, or review request.", "plans.title": "Pick your plan.", "plans.trialBanner.highlight": "50 free trial credits", "plans.trialBanner.prefix": "Not ready to commit? Start with", "plans.trialBanner.suffix": "— no card required.", "plans.trialError": "Could not start trial. Please try again.", "plans.trialError.couldNotStart": "Could not start trial. Please try again.", "plans.trialError.generic": "Something went wrong.", "plans.trust.cancelAnytime": "Cancel anytime", "plans.trust.instantActivation": "Instant activation", "plans.trust.secureCheckoutPayMongo": "Secure checkout via PayMongo", "plans.trust.securePayments": "Secure payments", "planWizard.addons.creative.desc": "Branding, photography, and video to support your growth.", "planWizard.addons.creative.title": "Creative Production", "planWizard.addons.googleAds.desc": "Search and performance campaigns managed for you.", "planWizard.addons.googleAds.title": "Google Ads Management", "planWizard.addons.metaAds.desc": "Campaign management for Facebook & Instagram ads.", "planWizard.addons.metaAds.title": "Meta Ads Management", "planWizard.addons.moderation.desc": "Comment and message moderation across your social channels.", "planWizard.addons.moderation.title": "Moderation Package", "planWizard.addons.seo.desc": "Organic visibility improvements for your local or ecommerce presence.", "planWizard.addons.seo.title": "SEO", "planWizard.addons.socialBusiness.desc": "Higher-volume managed social content, moderation, and reporting for growing brands.", "planWizard.addons.socialBusiness.title": "Social Business", "planWizard.addons.socialGrowth.desc": "Managed social content and posting aligned with your sales inbox.", "planWizard.addons.socialGrowth.title": "Social Growth", "planWizard.addons.socialLite.desc": "Starter managed social content and moderation for Facebook, Instagram, and TikTok.", "planWizard.addons.socialLite.title": "Social Lite", "planWizard.addons.website.desc": "A conversion-focused site that feeds your LockinSales inbox.", "planWizard.addons.website.title": "Website Development", "planWizard.aiMode.aiHuman": "AI + Human", "planWizard.aiMode.mostlyAi": "Mostly AI", "planWizard.aiMode.mostlyHuman": "Mostly Human", "planWizard.aiMode.notSure": "Not Sure", "planWizard.alt.basic": "A lean starting point while you validate volume.", "planWizard.alt.budget": "Consider this if you want to start lean and scale later.", "planWizard.alt.enterprise": "Ideal if you need custom limits, compliance, or dedicated support.", "planWizard.alt.growth": "Balanced capacity for multi-channel growth.", "planWizard.alt.professional": "A strong fit if you want solid automation with a smaller team.", "planWizard.back": "Back", "planWizard.badge": "Plan Finder", "planWizard.budget.b100_200": "USD 100–200", "planWizard.budget.b200_400": "USD 200–400", "planWizard.budget.b400plus": "USD 400+", "planWizard.budget.noPreference": "No Preference", "planWizard.budget.under100": "Under USD 100 / month", "planWizard.budgetPhp.b100_200": "₱5,000–₱10,000", "planWizard.budgetPhp.b200_400": "₱10,000–₱20,000", "planWizard.budgetPhp.b400plus": "₱20,000+", "planWizard.budgetPhp.noPreference": "No Preference", "planWizard.budgetPhp.under100": "Under ₱5,000 / month", "planWizard.channels.email": "Email", "planWizard.channels.facebook": "Facebook", "planWizard.channels.googleBusiness": "Google Business Profile", "planWizard.channels.instagram": "Instagram", "planWizard.channels.phone": "Phone Calls", "planWizard.channels.sms": "SMS", "planWizard.channels.telegram": "Telegram", "planWizard.channels.viber": "Viber", "planWizard.channels.websiteChat": "Website Live Chat", "planWizard.channels.whatsapp": "WhatsApp", "planWizard.cta.talkToSales": "Talk to Sales", "planWizard.cta.viewPricing": "View Pricing", "planWizard.employees.e1": "1", "planWizard.employees.e11_20": "11–20", "planWizard.employees.e2_5": "2–5", "planWizard.employees.e21_50": "21–50", "planWizard.employees.e50plus": "50+", "planWizard.employees.e6_10": "6–10", "planWizard.estimatedTime": "Approximately {{minutes}} minutes", "planWizard.features.ai_automation": "AI automation", "planWizard.features.ai_replies": "AI replies", "planWizard.features.analytics": "Analytics", "planWizard.features.basic_analytics": "Basic analytics", "planWizard.features.bookings": "Appointment booking", "planWizard.features.crm_hooks": "CRM integration hooks", "planWizard.features.custom_integrations": "Custom integrations", "planWizard.features.dedicated_success": "Dedicated success manager", "planWizard.features.knowledge_base": "AI knowledge base", "planWizard.features.lead_qualification": "Lead qualification", "planWizard.features.multi_channel": "Multi-channel support", "planWizard.features.priority_support": "Priority support", "planWizard.features.shared_inbox": "Shared inbox", "planWizard.features.team_collaboration": "Team collaboration", "planWizard.fields.budgetHint": "Budget helps rank recommendations but never blocks a plan.", "planWizard.fields.businessName": "Business name (optional)", "planWizard.fields.country": "Country", "planWizard.fields.employees": "Employees", "planWizard.fields.industry": "Industry", "planWizard.fields.locations": "Business locations", "planWizard.fields.monthlyEstimate": "≈ {{count}} inquiries / month", "planWizard.fields.select": "Select…", "planWizard.fields.selectAll": "Select all that apply", "planWizard.fields.selectedCount": "{{count}} selected", "planWizard.fields.skipServices": "Skip — I’m only interested in LockinSales for now", "planWizard.goals.analytics": "Analytics", "planWizard.goals.automateReplies": "Automate Replies", "planWizard.goals.bookAppointments": "Book Appointments", "planWizard.goals.centralizeMessages": "Centralize Messages", "planWizard.goals.collectReviews": "Collect Reviews", "planWizard.goals.crmIntegration": "CRM Integration", "planWizard.goals.customerSupport": "Customer Support", "planWizard.goals.generateLeads": "Generate Leads", "planWizard.goals.generateQuotations": "Generate Quotations", "planWizard.goals.increaseSales": "Increase Sales", "planWizard.goals.leadQualification": "Lead Qualification", "planWizard.goals.reduceResponseTime": "Reduce Response Time", "planWizard.goals.teamCollaboration": "Team Collaboration", "planWizard.industries.automotive": "Automotive", "planWizard.industries.cafe": "Cafe", "planWizard.industries.clinic": "Clinic", "planWizard.industries.construction": "Construction", "planWizard.industries.dental": "Dental", "planWizard.industries.ecommerce": "E-commerce", "planWizard.industries.education": "Education", "planWizard.industries.gym": "Gym", "planWizard.industries.hotel": "Hotel", "planWizard.industries.other": "Other", "planWizard.industries.professional_services": "Professional Services", "planWizard.industries.real_estate": "Real Estate", "planWizard.industries.restaurant": "Restaurant", "planWizard.industries.retail": "Retail", "planWizard.industries.salon": "Salon", "planWizard.industries.software_technology": "Software / Technology", "planWizard.industries.spa": "Spa", "planWizard.inquiry.b0_20": "0–20 / day", "planWizard.inquiry.b100_300": "100–300 / day", "planWizard.inquiry.b20_50": "20–50 / day", "planWizard.inquiry.b300_500": "300–500 / day", "planWizard.inquiry.b50_100": "50–100 / day", "planWizard.inquiry.b500plus": "500+ / day", "planWizard.locations.l1": "1", "planWizard.locations.l10plus": "10+", "planWizard.locations.l2_5": "2–5", "planWizard.locations.l6_10": "6–10", "planWizard.next": "Next", "planWizard.pricing.contactSales": "Contact sales", "planWizard.pricing.customQuote": "Custom quote", "planWizard.pricing.discountNote": "Term discounts apply to LockinSales plan billing. Add-on pricing shown at list rate; final checkout may vary.", "planWizard.pricing.estimateTitle": "Estimated monthly investment", "planWizard.pricing.monthlyTotal": "Monthly total", "planWizard.pricing.perMonth": "/mo", "planWizard.pricing.planLine": "{{plan}} plan", "planWizard.pricing.saveAnnual": "Save {{percent}}% with annual billing", "planWizard.pricing.saveTerm": "Save {{percent}}% with {{months}}-month billing", "planWizard.progressLabel": "Wizard progress", "planWizard.result.addons": "Recommended Add-ons", "planWizard.result.aiReplies": "AI replies", "planWizard.result.alternatives": "Good Alternatives", "planWizard.result.basedOn": "Based on your answers:", "planWizard.result.employeesLine": "{{band}} employees", "planWizard.result.eyebrow": "Your match", "planWizard.result.inquiriesPerDay": "{{count}} inquiries / day", "planWizard.result.matchLabel": "Match", "planWizard.result.matchPercent": "{{pct}}% Match", "planWizard.result.perfectMatch": "Perfect Match", "planWizard.result.planGivesYou": "This plan gives you:", "planWizard.result.planSuffix": "Plan", "planWizard.result.restart": "Start a new recommendation", "planWizard.result.title": "Your Recommended Plan", "planWizard.result.users": "{{count}}+ users", "planWizard.roi.automation": "Estimated AI automation", "planWizard.roi.disclaimer": "Estimates are based on your responses and actual results will vary.", "planWizard.roi.fasterResponse": "Potential faster response time", "planWizard.roi.hours": "hours", "planWizard.roi.monthlyInquiries": "Based on ≈ {{count}} monthly inquiries", "planWizard.roi.timeSaved": "Estimated monthly time saved", "planWizard.roi.title": "Estimated ROI", "planWizard.roi.upTo": "Up to {{pct}}%", "planWizard.sales.cancel": "Cancel", "planWizard.sales.close": "Close", "planWizard.sales.error.required": "Please complete all fields.", "planWizard.sales.error.submit": "Could not send your request. Please try again.", "planWizard.sales.fields.bestTime": "Best time to be contacted", "planWizard.sales.fields.name": "Your name", "planWizard.sales.fields.phone": "Contact number", "planWizard.sales.fields.phonePlaceholder": "+63 9XX XXX XXXX", "planWizard.sales.fields.selectTime": "Select a time…", "planWizard.sales.sending": "Sending…", "planWizard.sales.submit": "Request a callback", "planWizard.sales.subtitle": "Share your details and we’ll call you about the {{plan}} plan.", "planWizard.sales.success": "Thanks — our sales team will contact you at your preferred time.", "planWizard.sales.templateBody": "Please fill in your name, contact number, and the best time to reach you.", "planWizard.sales.templateIntro": "Hi LockinSales Sales Team — I’d like to discuss my recommended {{plan}} plan.", "planWizard.sales.time.afternoon": "Afternoon (12:00 PM – 5:00 PM)", "planWizard.sales.time.anytime": "Anytime", "planWizard.sales.time.evening": "Evening (5:00 PM – 8:00 PM)", "planWizard.sales.time.morning": "Morning (9:00 AM – 12:00 PM)", "planWizard.sales.title": "Talk to Sales", "planWizard.seeResults": "See my plan", "planWizard.services.branding": "Branding", "planWizard.services.commentModeration": "Comment Moderation", "planWizard.services.content": "Content Creation", "planWizard.services.googleAds": "Google Ads Management", "planWizard.services.metaAds": "Meta Ads Management", "planWizard.services.photography": "Photography", "planWizard.services.seo": "SEO", "planWizard.services.socialMedia": "Social Media Management", "planWizard.services.video": "Video Production", "planWizard.services.website": "Website Development", "planWizard.start": "Start recommendation", "planWizard.stepOf": "Step {{current}} of {{total}}", "planWizard.steps.1.title": "Tell us about your business", "planWizard.steps.2.title": "Where do customers contact you?", "planWizard.steps.3.title": "How many customer inquiries do you receive?", "planWizard.steps.4.title": "What are your goals?", "planWizard.steps.5.title": "Which optional services interest you?", "planWizard.steps.6.title": "What’s your monthly budget?", "planWizard.steps.7.title": "What’s your monthly budget?", "planWizard.subtitle": "Answer a few quick questions and we’ll recommend the best plan and optional services for your business.", "planWizard.title": "Find Your Perfect LockinSales Plan", "pricing.bestValueHighVolume": "Best value for high-volume businesses", "pricing.compare.analytics": "Analytics", "pricing.compare.automation": "Automation", "pricing.compare.booking": "Booking", "pricing.compare.conversationCredits": "Credits", "pricing.compare.crm": "CRM", "pricing.compare.facebook": "Facebook Messenger", "pricing.compare.feature": "Feature", "pricing.compare.instagram": "Instagram", "pricing.compare.knowledgeBase": "Knowledge Base", "pricing.compare.leadManagement": "Lead Management", "pricing.compare.support": "Support", "pricing.compare.teamMembers": "Team members", "pricing.compare.title": "Compare plans", "pricing.compare.whatsapp": "WhatsApp", "pricing.contactSales": "Contact sales", "pricing.costPerConversation.amount": "{{amount}} per conversation", "pricing.costPerConversation.cents": "{{amount}} per conversation", "pricing.enterpriseBlurb": "Custom Credits and features for large multi-location teams.", "pricing.includedCredits": "{{credits}} Credits", "pricing.mostPopular": "Most popular", "pricing.perMonth": "/month", "pricing.saveVsBasic": "Save {{pct}}% per conversation compared to Basic", "pricing.term.save12": "Save {{percent}}% on annual billing", "pricing.term.save6": "Save {{percent}}% on 6-month billing", "pricing.usersCredits": "{{users}} users · {{credits}} Credits/mo", "pricing.usersOnly": "{{users}} users", "privacy.badge": "Legal", "privacy.effectiveDate": "Effective Date: {{date}}", "privacy.footer.copyright": "© 2026 LockinSales · R PUNAY DIGITAL MARKETING SERVICES", "privacy.pageTitle": "Privacy Policy", "privacy.s1.body": "LockinSales is owned and operated by R PUNAY DIGITAL MARKETING SERVICES. We are committed to protecting the personal information of our tenants and their end customers. This Privacy Policy explains how we collect, use, store, and protect your information.", "privacy.s1.dpo.intro": "For all data privacy inquiries, please contact our DPO at:", "privacy.s1.dpo.title": "Data Protection Officer (DPO)", "privacy.s1.title": "1. Introduction & Accountability", "privacy.s10.b1": "Access — Request a copy of the personal data we hold about you.", "privacy.s10.b2": "Correction — Request correction of inaccurate or incomplete data.", "privacy.s10.b3": "Erasure — Request deletion of your personal data (subject to legal retention requirements).", "privacy.s10.b4": "Data Portability — Request your data in a machine-readable format.", "privacy.s10.b5": "Objection — Object to processing of your data for specific purposes.", "privacy.s10.b6": "Withdraw Consent — Withdraw consent for AI processing at any time by disabling the AI Receptionist feature in Settings.", "privacy.s10.contact": "To exercise these rights, contact our DPO at {{email}}.", "privacy.s10.intro": "Under applicable data protection laws (including the Philippine Data Privacy Act of 2012 — Republic Act 10173), you have the right to:", "privacy.s10.title": "10. Your Rights", "privacy.s11.body": "We may update this Privacy Policy from time to time. We will notify tenants of material changes via email or an in-platform notice at least 14 days before changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Policy.", "privacy.s11.title": "11. Changes to This Policy", "privacy.s12.dpo.label": "Data Protection Officer:", "privacy.s12.owner.label": "Owner & Operator:", "privacy.s12.owner.value": "R PUNAY DIGITAL MARKETING SERVICES", "privacy.s12.platform.label": "Platform:", "privacy.s12.platform.value": "LockinSales", "privacy.s12.title": "13. Contact Information", "privacy.s12a.b1": "Legal review — All requests from public authorities are reviewed by our Data Protection Officer (legal@lockinsales.com) to verify the request is lawful, properly authorized, and appropriately scoped before any data is disclosed.", "privacy.s12a.b2": "Challenging unlawful requests — If we believe a request is unlawful, overbroad, or lacks proper authority, we will challenge, narrow, or reject the request as permitted by applicable law.", "privacy.s12a.b3": "Data minimization — We disclose only the minimum personal data reasonably necessary to comply with a valid and legally binding request.", "privacy.s12a.b4": "Documentation — We maintain internal records of public authority requests received, our legal assessment, the data disclosed (if any), and the personnel involved in the review and response.", "privacy.s12a.intro": "R PUNAY DIGITAL MARKETING SERVICES (operator of LockinSales) responds to requests for user data from public authorities only where we are legally compelled to do so, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and other applicable laws.", "privacy.s12a.title": "12. Government and Law Enforcement Requests", "privacy.s2.account.i1": "Name and email address", "privacy.s2.account.i2": "Organization name", "privacy.s2.account.i3": "Password (stored as a secure bcrypt hash — never in plaintext)", "privacy.s2.account.title": "Account Information", "privacy.s2.intro": "We collect the following categories of information:", "privacy.s2.technical.i1": "IP address and browser user agent (for security logging)", "privacy.s2.technical.i2": "Session tokens (stored securely, not in cookies)", "privacy.s2.technical.i3": "Platform feature usage analytics", "privacy.s2.technical.title": "Technical Data", "privacy.s2.title": "2. Information We Collect", "privacy.s2.usage.i1": "Lead contact information (name, email, social media identifiers)", "privacy.s2.usage.i2": "Conversation history from connected social media accounts via our messaging infrastructure", "privacy.s2.usage.i3": "Booking and appointment records", "privacy.s2.usage.i4": "Review and rating submissions", "privacy.s2.usage.i5": "Credit transaction logs", "privacy.s2.usage.title": "Usage & Operational Data", "privacy.s3.b1": "Power the AI Chat Receptionist feature (classifying messages and generating automated replies using Google Gemini 2.0 Flash Lite)", "privacy.s3.b2": "Identify and qualify leads from inbound social media conversations", "privacy.s3.b3": "Determine appropriate actions (respond, send booking link, or escalate to human)", "privacy.s3.callout.body": "By enabling the AI Receptionist, you (the tenant) confirm that you have obtained or will obtain all necessary consents from your end customers for their messages to be processed by automated AI systems. LockinSales processes this data solely to provide the Service and does not use it for any other purpose.", "privacy.s3.callout.label": "Important:", "privacy.s3.intro": "LockinSales processes messages — including text and image attachments — received through connected social media accounts via our secure messaging infrastructure. This processing is necessary to:", "privacy.s3.title": "3. Data Usage & AI Processing", "privacy.s4.b1": "Receive and send direct messages on behalf of connected Facebook Pages and Instagram Business accounts", "privacy.s4.b2": "Identify and qualify inbound leads from Facebook and Instagram conversations using AI analysis", "privacy.s4.b3": "Automate responses to frequently asked questions, booking requests, and sales inquiries", "privacy.s4.b4": "Escalate unresolved conversations to human agents within the LockinSales dashboard", "privacy.s4.b5": "Log conversation history for business CRM purposes within each tenant's account", "privacy.s4.box.appReview.body": "See our Meta App Review page for integration architecture, OAuth flow, and reviewer test instructions.", "privacy.s4.box.appReview.label": "App Review:", "privacy.s4.box.dataUse.body": "Meta messaging data is used exclusively to facilitate automated messaging and lead management for business users. It is not used for advertising, profiling, or any purpose beyond delivering the Service.", "privacy.s4.box.dataUse.label": "Data use restriction:", "privacy.s4.box.deletion.body": "Tenants may disconnect their Facebook/Instagram account at any time from Settings. Upon disconnection, no further Meta data is collected. Existing conversation data is retained per Section 9 (Data Retention) unless a deletion request is submitted to our DPO.", "privacy.s4.box.deletion.label": "Deletion:", "privacy.s4.box.noPersonal.body": "We do not access or store personal Facebook/Instagram user data (such as user_friends, user_gender, user_birthday, or any sensitive permissions). We only process the content of messages sent to the business Page.", "privacy.s4.box.noPersonal.label": "No personal user data collected:", "privacy.s4.box.permissions.body": "We request only pages_messaging, instagram_manage_messages, and pages_read_engagement — all scoped to the business Page, not personal user accounts.", "privacy.s4.box.permissions.label": "Permissions used:", "privacy.s4.intro": "LockinSales integrates with the Meta Graph API (Facebook and Instagram) to enable automated messaging and lead management for business users. Specifically, we use Meta platform data to:", "privacy.s4.title": "4. Meta Platform Data (Facebook & Instagram)", "privacy.s5.b1": "Receive inbound WhatsApp messages sent to the business's registered WhatsApp Business number", "privacy.s5.b2": "Send automated replies, booking links, and follow-up messages on behalf of the business", "privacy.s5.b3": "Identify and qualify leads from WhatsApp conversations using AI analysis", "privacy.s5.b4": "Escalate conversations to human agents within the LockinSales dashboard", "privacy.s5.b5": "Log conversation history for business CRM purposes within each tenant's account", "privacy.s5.box.access.body": "We access WhatsApp via the Meta Cloud API using a verified WhatsApp Business Account (WABA). Access requires explicit approval from Meta through the WhatsApp Business API application process.", "privacy.s5.box.access.label": "Access method:", "privacy.s5.box.collected.body": "We collect the sender's WhatsApp phone number, display name (if provided by the user), and message content (text, images, documents). We do not collect contacts lists, call history, or any data outside of messages explicitly sent to the business number.", "privacy.s5.box.collected.label": "Data collected:", "privacy.s5.box.consent.body": "WhatsApp conversations are initiated by end users who message the business first (inbound). Tenants are responsible for ensuring their WhatsApp Business messaging practices comply with the WhatsApp Business Policy, including obtaining opt-in consent before sending template messages.", "privacy.s5.box.consent.label": "End-user consent:", "privacy.s5.box.dataUse.body": "WhatsApp message data is used exclusively to facilitate automated messaging and lead management for business users. It is never used for advertising, re-targeting, or sold to any third party.", "privacy.s5.box.dataUse.label": "Data use restriction:", "privacy.s5.box.deletion.body": "Tenants may disconnect their WhatsApp Business account at any time from Settings. Upon disconnection, no further WhatsApp data is collected. Existing conversation data is retained per Section 9 (Data Retention) unless a deletion request is submitted to our DPO.", "privacy.s5.box.deletion.label": "Deletion:", "privacy.s5.intro": "LockinSales integrates with the WhatsApp Business Platform (via the Meta Cloud API) to allow businesses to manage customer conversations, send automated replies, and qualify leads through WhatsApp. Specifically, we use WhatsApp Business data to:", "privacy.s5.title": "5. WhatsApp Business Platform", "privacy.s6.b1": "Classify inbound messages (e.g., sales inquiry, support request, spam, booking request)", "privacy.s6.b2": "Generate contextually appropriate automated replies on behalf of the business", "privacy.s6.b3": "Analyze image attachments included in messages where relevant", "privacy.s6.b4": "Determine whether to respond automatically or escalate to a human agent", "privacy.s6.box.dataSent.body": "Only the text content and image attachments of inbound messages are transmitted. We do not send account credentials, payment data, or any other personal account information to Google.", "privacy.s6.box.dataSent.label": "Data sent to Google:", "privacy.s6.box.googlePrivacy.body": "Google's handling of data submitted via the Gemini API is governed by the Google Privacy Policy and the Google Cloud Data Processing Addendum.", "privacy.s6.box.googlePrivacy.label": "Google's Privacy Policy:", "privacy.s6.box.noTraining.body": "We use the Gemini API under Google's standard API terms, which do not permit Google to use submitted data to train or improve their models without explicit consent. Message content is processed in-flight and not retained by Google beyond the API request lifecycle.", "privacy.s6.box.noTraining.label": "No training use:", "privacy.s6.box.optingOut.body": "You may disable the AI Receptionist at any time from your account Settings. When disabled, no message content is sent to Google.", "privacy.s6.box.optingOut.label": "Opting out:", "privacy.s6.intro": "LockinSales uses the Google Gemini API to power the AI Chat Receptionist feature. When a message is received through a connected social media account, its content is sent to Google's Gemini model for analysis. Specifically, Google AI is used to:", "privacy.s6.title": "6. Google AI Services (Gemini)", "privacy.s7.b1": "All data is transmitted using TLS 1.3 encryption (HTTPS enforced on all endpoints).", "privacy.s7.b2": "Database connections are secured with TLS and authenticated with rotating credentials.", "privacy.s7.b3": "Tenant data is strictly isolated using PostgreSQL Row-Level Security (RLS) policies — no tenant can access another tenant's data under any circumstances.", "privacy.s7.b4": "API keys and secrets are stored encrypted using Supabase Vault and are never exposed in client-side code.", "privacy.s7.b5": "Authentication tokens are short-lived JWTs with cryptographic signatures.", "privacy.s7.b6": "All administrative actions are logged in an immutable audit trail.", "privacy.s7.b7": "Regular security reviews are conducted on all edge functions and API endpoints.", "privacy.s7.intro": "We implement industry-standard security measures to protect your data:", "privacy.s7.title": "7. Data Security", "privacy.s8.footer": "We do not sell personal data to any third party. We do not use data for advertising purposes.", "privacy.s8.intro": "We share data only with the following third parties and only to the extent necessary to provide the Service:", "privacy.s8.row1.data": "Message content, Page IDs, sender identifiers (no personal profile data)", "privacy.s8.row1.party": "Meta (Facebook / Instagram)", "privacy.s8.row1.purpose": "Social media message routing via Graph API for automated messaging and lead management", "privacy.s8.row2.data": "Sender phone number, display name, message content (no contacts list or call history)", "privacy.s8.row2.party": "WhatsApp Business Platform (Meta Cloud API)", "privacy.s8.row2.purpose": "WhatsApp message routing and automated replies for business lead management", "privacy.s8.row3.data": "Message content, chat IDs, sender identifiers", "privacy.s8.row3.party": "Messaging Infrastructure", "privacy.s8.row3.purpose": "Social media message routing and delivery", "privacy.s8.row4.data": "Message text and images (no PII beyond message content)", "privacy.s8.row4.party": "Google (Gemini)", "privacy.s8.row4.purpose": "AI message classification and response generation", "privacy.s8.row5.data": "Email, subscription tier (no card data stored by us)", "privacy.s8.row5.party": "PayMongo", "privacy.s8.row5.purpose": "Payment processing for PHP subscriptions", "privacy.s8.row6.data": "Email, name, subscription tier (no card data stored by us)", "privacy.s8.row6.party": "Dodo Payments", "privacy.s8.row6.purpose": "Payment processing for USD subscriptions", "privacy.s8.row7.data": "Admin email addresses only", "privacy.s8.row7.party": "Resend", "privacy.s8.row7.purpose": "Transactional email notifications to platform admins only", "privacy.s8.table.h1": "Third Party", "privacy.s8.table.h2": "Purpose", "privacy.s8.table.h3": "Data Shared", "privacy.s8.title": "8. Data Sharing & Third Parties", "privacy.s9.b1": "Account data is retained for the duration of your active subscription plus 30 days after termination.", "privacy.s9.b2": "Lead and conversation history is retained for 24 months from the date of last activity.", "privacy.s9.b3": "Billing records are retained for 7 years as required by Philippine tax regulations.", "privacy.s9.b4": "You may request deletion of your data at any time by contacting our DPO.", "privacy.s9.title": "9. Data Retention", "privacy.title": "Privacy Policy", "promptLab.banner.abTestDesc": "Incoming leads are randomly assigned 50/50 between active prompt variants.", "promptLab.banner.abTestLive": "A/B Test LIVE", "promptLab.banner.abTestVs": " vs ", "promptLab.banner.defaultInUse.desc": "The booking-first receptionist default below is live. Activate a custom version to A/B test.", "promptLab.banner.defaultInUse.title": "System default in use", "promptLab.banner.noActive.desc": "The default LockinSales prompt is being used. Activate a version to start testing.", "promptLab.banner.noActive.title": "No active prompts", "promptLab.banner.singleActive": "{{name}} is active — all leads will use this prompt.", "promptLab.card.activate": "Activate", "promptLab.card.active": "Active", "promptLab.card.confirmDelete": "Click again to confirm", "promptLab.card.deactivate": "Deactivate", "promptLab.card.delete": "Delete prompt", "promptLab.card.edit": "Edit", "promptLab.card.fullPrompt": "Full Prompt", "promptLab.card.inactive": "Inactive", "promptLab.card.live": "Live", "promptLab.default.badge": "System Default", "promptLab.default.collapse": "Collapse default prompt", "promptLab.default.expand": "Expand default prompt", "promptLab.default.inUse": "In Use", "promptLab.default.subtitle": "Booking-first AI receptionist instructions with CS and sales spiels", "promptLab.empty.createFirst": "Create First Prompt", "promptLab.empty.desc": "Create your first prompt version to start testing. The default prompt will be used until then.", "promptLab.empty.title": "No prompt versions yet", "promptLab.error.createFailed": "Failed to create prompt", "promptLab.error.loadFailed": "Failed to load prompts", "promptLab.form.chars": "{{count}} chars", "promptLab.form.editTitle": "Edit Prompt", "promptLab.form.instructionsLabel": "AI Instructions", "promptLab.form.minLength": "Prompt must be at least 50 characters.", "promptLab.form.nameLabel": "Prompt Name", "promptLab.form.namePlaceholder": "e.g. Aggressive Qualifier v2", "promptLab.form.newTitle": "New Prompt Version", "promptLab.form.save": "Save Prompt", "promptLab.form.variantControl": "Ctrl", "promptLab.form.variantLabel": "Test Variant", "promptLab.howItWorks.step1": "Activate 2 prompts (A and B) simultaneously to start a test", "promptLab.howItWorks.step2": "Incoming leads are randomly split 50/50 between active prompts", "promptLab.howItWorks.step3": "intent_logs tracks which prompt was used per classification", "promptLab.howItWorks.step4": "Compare rates on the Performance by Prompt card on the dashboard", "promptLab.howItWorks.step5": "Use Thumbs Down in the Leads table to log corrections for retraining", "promptLab.howItWorks.title": "How A/B Testing works", "promptLab.newPrompt": "New Prompt", "promptLab.pageTitle": "Prompt Lab", "promptLab.placeholder": "You are the AI receptionist for this business. Your mood is always helpful, warm, and professional.\n\nCORE RULES:\n1. LANGUAGE: Detect the customer's language and reply in the same language.\n2. KNOWLEDGE BASE FIRST: Search KB before answering. Summarize warmly — never copy verbatim.\n3. CUSTOMER SERVICE: Acknowledge their question with empathy. Vary your acknowledgments.\n4. BOOKING-FIRST SALES: Close with ONE call-to-action to book an appointment. Never offer calling as a sales alternative.\n5. NO DUPLICATE MESSAGES or questions from the last 5 minutes.\n6. NEVER reveal appointment times/slots.\n7. NEVER fabricate information.\n\nRotate CS spiels (e.g. \"Thanks for reaching out — happy to help!\") and booking pitches (e.g. \"Would you like to book an appointment?\").", "promptLab.sectionBadge": "AI Tools", "promptLab.sectionTitle": "Prompt Lab", "promptLab.stats.classified": "Classified", "promptLab.stats.highIntent": "High Intent", "promptLab.subtitle": "Create and manage AI response prompts", "promptLab.variant.a": "Variant A", "promptLab.variant.b": "Variant B", "promptLab.variant.control": "Control", "purchaseCredits.backToBilling": "Back to Billing", "purchaseCredits.badge.bestValue": "Best Value", "purchaseCredits.badge.maxPack": "Max Pack", "purchaseCredits.basedOnLocation": "based on your location.", "purchaseCredits.buyNow": "Buy Now", "purchaseCredits.checkoutNote": "Checkout is processed in USD. Displayed prices are localized estimates.", "purchaseCredits.currency.php": "Philippine Peso (₱ PHP)", "purchaseCredits.currency.usd": "US Dollar ($ USD)", "purchaseCredits.error.checkout": "Failed to start checkout. Please try again.", "purchaseCredits.error.notAuthenticated": "Not authenticated", "purchaseCredits.growthCredits": "Credits", "purchaseCredits.perCredit.generic": "~{{amount}} {{currency}} / credit", "purchaseCredits.perCredit.php": "≈ ₱{{amount}} per credit", "purchaseCredits.perCredit.usd": "≈ ${{amount}} per credit", "purchaseCredits.phDualRail": "Philippines: choose PayMongo or Dodo Payments — both bill in ₱.", "purchaseCredits.pricingShownIn": "Pricing shown in", "purchaseCredits.processed.dodo": "Payments processed via Dodo Payments.", "purchaseCredits.processed.paymongo": "Payments processed via PayMongo.", "purchaseCredits.redirecting": "Redirecting...", "purchaseCredits.rollover.autoCascade": "Auto-Cascade", "purchaseCredits.rollover.autoCascadeDesc": "Your monthly plan credits are used first. Rollover credits kick in automatically when the plan limit is reached.", "purchaseCredits.rollover.guarantee": "Block-Free Guarantee", "purchaseCredits.rollover.guaranteeDesc": "As long as you have rollover credits, AI responses keep running without interruption.", "purchaseCredits.rollover.neverExpire": "Never Expire", "purchaseCredits.rollover.neverExpireDesc": "Purchased credits stay in your account indefinitely - no monthly reset.", "purchaseCredits.rollover.title": "How rollover credits work", "purchaseCredits.subtitle": "Non-expiring credits that roll over month to month. Used automatically when your plan limit is reached.", "purchaseCredits.title": "Purchase Credits", "reviews.empty.noPending": "No pending reviews", "reviews.empty.noResponded": "No responded reviews", "reviews.empty.syncButton": "Sync from Google", "reviews.empty.syncHint": "Click \"Sync Reviews\" to fetch your latest Google reviews", "reviews.empty.title": "No reviews yet", "reviews.emptyState.connectButton": "Connect Google Business", "reviews.emptyState.description": "Connect your Google Business Profile to sync reviews, track your reputation, and reply - all from one place.", "reviews.emptyState.feature.aiReplies": "AI Replies", "reviews.emptyState.feature.aiRepliesDesc": "Draft brand-aligned responses instantly", "reviews.emptyState.feature.sync": "Auto-Sync", "reviews.emptyState.feature.syncDesc": "Reviews pulled straight from Google", "reviews.emptyState.feature.trends": "Reputation Trends", "reviews.emptyState.feature.trendsDesc": "Track sentiment month over month", "reviews.emptyState.howToConnect": "How to connect", "reviews.emptyState.manager": "Manager", "reviews.emptyState.or": "or", "reviews.emptyState.owner": "Owner", "reviews.emptyState.permissionPrefix": "Make sure you are a", "reviews.emptyState.permissionSuffix": "of the Google Business Profile you want to connect. Read-only access is not sufficient to post replies.", "reviews.emptyState.redirecting": "Redirecting to Google...", "reviews.emptyState.redirectNote": "You'll be redirected to Google to authorize access. Your data is never shared.", "reviews.emptyState.step1.desc": "You'll be redirected to Google's sign-in page.", "reviews.emptyState.step1.title": "Click \"Connect Google Business\" below", "reviews.emptyState.step2.desc": "Use the account that manages your Google Business Profile.", "reviews.emptyState.step2.title": "Sign in with your Google account", "reviews.emptyState.step3.desc": "Allow LockinSales to read and reply to reviews on your behalf.", "reviews.emptyState.step3.title": "Grant access permissions", "reviews.emptyState.step4.desc": "Your reviews will sync automatically and appear here within seconds.", "reviews.emptyState.step4.title": "You're all set!", "reviews.emptyState.title": "Connect Google Business", "reviews.filter.all": "All Reviews", "reviews.filter.needsResponse": "Needs Response", "reviews.filter.responded": "Responded", "reviews.oauthFailed": "Google authorization failed. Please try connecting again.", "reviews.pending": "{{count}} pending", "reviews.section.charts": "Charts", "reviews.section.feed": "Review Feed", "reviews.section.insights": "Reputation Insights", "reviews.subtitle.connected": "Connected · {{location}}", "reviews.subtitle.default": "Monitor and respond to customer reviews", "reviews.subtitle.googleConnected": "Google Business connected", "reviews.summary.averageRating": "Average Rating", "reviews.summary.noChange": "No change vs last month", "reviews.summary.sentimentTrend": "Sentiment Trend", "reviews.summary.stable": "Stable", "reviews.summary.syncedFromGoogle": "Synced from Google Business", "reviews.summary.totalReviews": "Total Reviews", "reviews.summary.trendVsLastMonth": "{{sign}}{{value}}% positive reviews vs last month", "reviews.syncFailed": "Sync failed — check your Google Business connection", "reviews.syncing": "Syncing…", "reviews.syncReviews": "Sync Reviews", "reviews.syncSuccess": "Synced {{synced}} of {{total}} reviews", "reviews.title": "Reputation Hub", "salesSkills.flow.bookingCreated.description": "The AI checks real-time availability, reserves the slot, and creates the appointment in your system - all without human involvement.", "salesSkills.flow.bookingCreated.title": "Booking Created Instantly", "salesSkills.flow.confirmation.description": "A full confirmation message is sent in the same chat thread: name, date, time, service type, and address. Owner notification fires simultaneously.", "salesSkills.flow.confirmation.title": "Confirmation Sent in Chat", "salesSkills.flow.pickTime.description": "Customer replies with their preferred slot - e.g. \"Tuesday at 10am works.\" The AI extracts the date and time automatically.", "salesSkills.flow.pickTime.title": "Customer Picks a Time", "salesSkills.flow.pitch.description": "The AI gives a brief, direct answer (1-2 sentences), then immediately offers the next 3 available booking slots inline in the message.", "salesSkills.flow.pitch.title": "AI Answers + Pitches Appointment", "salesSkills.flow.signal.description": "Customer asks anything about your services, pricing, hours, or what you do - e.g. \"What services do you offer?\" or \"How much does it cost?\"", "salesSkills.flow.signal.title": "Sales Signal Detected", "salesSkills.flow.subtitle": "Full in-chat booking - no links, no handoffs", "salesSkills.flow.title": "How the Sales Flow Works", "salesSkills.info.prefix": "When", "salesSkills.info.suffix": "is on, the AI detects any expression of interest - service questions, pricing inquiries, \"what do you do?\" - and immediately pivots to offering appointment slots. It answers the question briefly, then pitches a booking, without waiting for the customer to ask.", "salesSkills.saveFailed": "Save failed - try again.", "salesSkills.saveSettings": "Save Settings", "salesSkills.step": "Step {{step}}", "salesSkills.subtitle": "Turn your AI receptionist into a proactive booking machine", "salesSkills.title": "AI Sales Skills", "salesSkills.toggle.disabled": "AI only responds when customers explicitly ask to book", "salesSkills.toggle.enabled": "AI proactively pitches appointments on any sales signal", "salesSkills.toggle.title": "Active Sales Mode", "salesSkills.triggers.example.available": "Are you available this week?", "salesSkills.triggers.example.consultations": "Do you offer consultations?", "salesSkills.triggers.example.cost": "How much does it cost?", "salesSkills.triggers.example.hours": "What are your hours?", "salesSkills.triggers.example.howItWorks": "How does it work?", "salesSkills.triggers.example.interested": "I'm interested in your services", "salesSkills.triggers.example.more": "Tell me more about your business", "salesSkills.triggers.example.services": "What services do you offer?", "salesSkills.triggers.footer": "These and any similar expressions of curiosity or interest will trigger the pitch.", "salesSkills.triggers.title": "What Triggers the Sales Pitch", "security.active.description": "Review where you are signed in and revoke unfamiliar devices.", "security.active.empty": "No devices recorded yet. Sign in again to register this device.", "security.active.revokeOthers": "Sign out other sessions", "security.active.sessionCount": "{{count}} auth session(s) on record", "security.active.subtitle": "Devices that have recently used your account", "security.active.thisDevice": "This device", "security.active.title": "Active Devices", "security.audit.action": "Action", "security.audit.empty": "No audit events yet.", "security.audit.ip": "IP", "security.audit.ownersOnly": "Audit logs are available to owners and managers.", "security.audit.subtitle": "Security actions across your workspace", "security.audit.target": "Target", "security.audit.title": "Audit Logs", "security.audit.when": "When", "security.auditAction.data_exported": "Data exported", "security.auditAction.device_registered": "Device registered", "security.auditAction.device_revoked": "Device removed", "security.auditAction.device_trusted": "Device trusted", "security.auditAction.device_untrusted": "Device untrusted", "security.auditAction.session_revoked": "Session revoked", "security.auditAction.session_timeout_updated": "Session timeout updated", "security.auditAction.sessions_revoked": "Sessions revoked", "security.auditAction.workspace_deleted": "Workspace deleted", "security.backup.exportCount": "{{count}} export(s) completed", "security.backup.lastExport": "Last workspace export", "security.backup.neverExported": "Never exported", "security.backup.platform": "Platform backups", "security.backup.platformHint": "Your workspace data is stored on encrypted managed infrastructure with automated backups.", "security.backup.protected": "Protected", "security.backup.subtitle": "Platform protection and your exports", "security.backup.title": "Backup Status", "security.backup.unknown": "Unknown", "security.check.backup": "Platform backups active", "security.check.email": "Email verified", "security.check.export": "Recent data export (90 days)", "security.check.failures": "No recent failed logins", "security.check.mfa": "Two-factor authentication", "security.check.timeout": "Session timeout configured", "security.check.trusted": "At least one trusted device", "security.delete.button": "Delete workspace", "security.delete.confirmLabel": "Type “{{name}}” to confirm", "security.delete.description": "This deactivates the workspace, disables the AI receptionist, clears messaging tokens, and signs everyone out. Type the workspace name to confirm.", "security.delete.done": "Workspace deleted.", "security.delete.failed": "Could not delete workspace.", "security.delete.nameMismatch": "Workspace name does not match.", "security.delete.subtitle": "Permanently deactivate this workspace", "security.delete.title": "Delete Workspace", "security.devices.actionFailed": "Device action failed.", "security.devices.othersRevoked": "Other sessions signed out.", "security.devices.removed": "Device removed.", "security.devices.trust": "Trust", "security.devices.trusted": "Device marked as trusted.", "security.devices.trustedBadge": "Trusted", "security.devices.untrust": "Untrust", "security.devices.untrusted": "Device trust removed.", "security.error.loadFailed": "Could not load security settings.", "security.event.login_failed": "Failed sign-in", "security.event.login_success": "Signed in", "security.event.logout": "Signed out", "security.event.mfa_failed": "2FA failed", "security.event.mfa_success": "2FA verified", "security.event.password_changed": "Password changed", "security.event.session_revoked": "Session revoked", "security.export.button": "Export workspace data", "security.export.description": "Exports leads, bookings, chat records, knowledge base, team members, and security logs as JSON.", "security.export.done": "Export downloaded.", "security.export.failed": "Export failed.", "security.export.ownersOnly": "Only owners and managers can export workspace data.", "security.export.subtitle": "Download a copy of your workspace data", "security.export.title": "Data Export", "security.export.working": "Preparing export…", "security.loginHistory.device": "Device", "security.loginHistory.empty": "No login events yet.", "security.loginHistory.event": "Event", "security.loginHistory.ip": "IP", "security.loginHistory.subtitle": "Recent sign-in activity", "security.loginHistory.title": "Login History", "security.loginHistory.when": "When", "security.mfa.subtitle": "Add an authenticator app for extra protection", "security.mfa.title": "Two-Factor Authentication", "security.password.confirm": "Confirm new password", "security.password.current": "Current password", "security.password.currentWrong": "Current password is incorrect.", "security.password.failed": "Could not update password.", "security.password.hint": "Minimum 8 characters. Other sessions will be signed out after a change.", "security.password.mfaChallengeFailed": "Could not start two-factor verification. Try again.", "security.password.mfaCode": "Authenticator code", "security.password.mfaHint": "Required because two-factor authentication is enabled on this account.", "security.password.mfaInvalid": "Invalid authenticator code. Please try again.", "security.password.mfaPlaceholder": "6-digit code", "security.password.mfaRequired": "Enter the 6-digit code from your authenticator app to change your password.", "security.password.mismatch": "New passwords do not match.", "security.password.new": "New password", "security.password.noEmail": "No email on this account.", "security.password.subtitle": "Change your account password", "security.password.title": "Password", "security.password.tooShort": "Password must be at least 8 characters.", "security.password.update": "Update password", "security.password.updated": "Password updated. Other sessions were signed out.", "security.score.label": "/ 100", "security.score.recalculated": "Security score updated: {{score}}/100", "security.score.refresh": "Recalculate", "security.score.subtitle": "How well your workspace is protected", "security.score.title": "Security Score", "security.timeout.15m": "15 minutes", "security.timeout.1h": "1 hour", "security.timeout.24h": "24 hours", "security.timeout.7d": "7 days", "security.timeout.8h": "8 hours", "security.timeout.description": "Choose how long someone can stay signed in without activity. Applies to everyone in this workspace.", "security.timeout.failed": "Could not update session timeout.", "security.timeout.never": "Never", "security.timeout.ownersOnly": "Only owners and managers can change this setting.", "security.timeout.save": "Save timeout", "security.timeout.saved": "Session timeout updated.", "security.timeout.subtitle": "Sign out idle users automatically", "security.timeout.title": "Session Timeout", "security.trusted.description": "Trusted devices improve your security score and help you spot unfamiliar logins.", "security.trusted.empty": "No trusted devices yet. Trust a device from Active Devices.", "security.trusted.since": "Trusted since {{date}}", "security.trusted.subtitle": "Devices you have marked as safe", "security.trusted.title": "Trusted Devices", "security.twoFactor.compatible": "Compatible with Google Authenticator, Authy, 1Password, Bitwarden, and any TOTP app.", "security.twoFactor.copied": "Copied to clipboard!", "security.twoFactor.copyAll": "Copy all 8 codes", "security.twoFactor.disable": "Disable 2FA", "security.twoFactor.disableConfirm": "Yes, Disable 2FA", "security.twoFactor.disabled": "Disabled", "security.twoFactor.disableDescription": "Removing 2FA will make your account significantly less secure. Your recovery codes will also be permanently deleted.", "security.twoFactor.disabledHint": "Add an extra layer of security with an authenticator app", "security.twoFactor.disableTitle": "Disable Two-Factor Authentication?", "security.twoFactor.enable": "Enable 2FA", "security.twoFactor.enabled": "2FA Enabled", "security.twoFactor.enabledHint": "Your account is protected with TOTP authentication", "security.twoFactor.error.challengeFailed": "Challenge failed", "security.twoFactor.error.disableFailed": "Failed to disable 2FA", "security.twoFactor.error.startFailed": "Failed to start 2FA setup", "security.twoFactor.error.verifyFailed": "Verification failed — check your code", "security.twoFactor.hideCodes": "Hide codes", "security.twoFactor.manualKey": "Manual entry key", "security.twoFactor.qrAlt": "2FA QR Code", "security.twoFactor.recoveryDescription": "These one-time codes let you access your account if you lose your authenticator device. Each code works once. They will not be shown again.", "security.twoFactor.recoveryTitle": "Save your recovery codes", "security.twoFactor.recoveryWarning": "Save these codes in a password manager or secure location. They cannot be recovered if lost.", "security.twoFactor.savedDone": "I've saved my codes — Done", "security.twoFactor.scanDescription": "Open Google Authenticator, Authy, or any TOTP app and scan the QR code. Or enter the key manually.", "security.twoFactor.scannedContinue": "I've scanned it — Enter code", "security.twoFactor.scanTitle": "Scan with your authenticator app", "security.twoFactor.showCodes": "Show codes", "security.twoFactor.title": "Two-Factor Authentication", "security.twoFactor.verifyDescription": "Enter the 6-digit code from your authenticator app to confirm and activate 2FA.", "security.twoFactor.verifyEnable": "Verify & Enable 2FA", "security.twoFactor.verifyTitle": "Verify your authenticator", "security.viewAs.notice": "Security settings belong to the signed-in admin account. Exit View As to manage password, devices, MFA, and login history.", "security.viewAs.teamNotice": "Team management is unavailable in View As. Exit View As to manage members for your own workspace.", "settings.aiDecision.bookLink.badge": "book link", "settings.aiDecision.bookLink.text": "Purchase intent, wants to schedule -> AI replies + includes your booking link automatically", "settings.aiDecision.handoff.badge": "handoff", "settings.aiDecision.handoff.text": "Complex / ambiguous / complaints -> routes to store phone + flags as Manual Intervention Required", "settings.aiDecision.respond.badge": "respond", "settings.aiDecision.respond.text": "FAQs, greetings, info questions -> generates a helpful reply from your Knowledge Base", "settings.aiDecision.title": "How the AI decides what to reply", "settings.aiMedia.enablePdf": "Enable PDF", "settings.aiMedia.enablePdfDesc": "Allow the AI to attach PDF assets in replies", "settings.aiMedia.enableReplies": "Enable AI Media Replies", "settings.aiMedia.enableRepliesDesc": "Let the AI attach images, PDFs, and videos from your Assets library", "settings.aiMedia.enableVideo": "Enable Video", "settings.aiMedia.enableVideoDesc": "Allow the AI to attach video assets in replies", "settings.aiMedia.errorLoad": "Failed to load AI media settings.", "settings.aiMedia.errorSave": "Failed to save AI media settings.", "settings.aiMedia.maxAttachments": "Max Total Attachments", "settings.aiMedia.maxAttachmentsHint": "1–10 attachments per reply", "settings.aiMedia.maxImages": "Max Images", "settings.aiMedia.maxImagesHint": "1–5 images per reply", "settings.aiMedia.subtitle": "Control how media from Assets is used in AI replies", "settings.aiMedia.title": "AI Media Replies", "settings.bookingTypes.add": "Add", "settings.bookingTypes.customPlaceholder": "Custom type (e.g. Demo)", "settings.bookingTypes.hint": "These appear as Booking type on availability blocks and in AI confirmations.", "settings.bookingTypes.remove": "Remove {{type}}", "settings.bookingTypes.title": "Booking types", "settings.businessAddress": "Business Address", "settings.country": "Country", "settings.email.alreadyInUse": "That email address is already in use by another account.", "settings.email.confirmationDescription": "Check {{email}} and click the link to confirm your new email.", "settings.email.confirmationSent": "Confirmation email sent!", "settings.email.current": "Current Email", "settings.email.invalid": "Please enter a valid email address.", "settings.email.mustDiffer": "New email must be different from your current email.", "settings.email.new": "New Email Address", "settings.email.noticeHighlight": "new email address", "settings.email.noticePrefix": "A confirmation link will be sent to your", "settings.email.noticeSuffix": "The change only takes effect after you click that link. Your current email remains active until then.", "settings.email.sending": "Sending confirmation...", "settings.email.subtitle": "Update your login email address", "settings.email.title": "Account Email", "settings.email.update": "Update Email", "settings.email.updateFailed": "Failed to update email. Please try again.", "settings.error.failedToSave": "Failed to save", "settings.error.saveChanges": "We couldn't save your changes. Please try again.", "settings.industry.hint": "Seeds booking types for your industry. You can still customize the list.", "settings.industry.options.aesthetics": "Aesthetics / Beauty Clinic", "settings.industry.options.auto": "Car Dealership / Auto Services", "settings.industry.options.dental": "Dental Clinic", "settings.industry.options.ecommerce": "E-commerce / Online Store", "settings.industry.options.education": "Education / Training", "settings.industry.options.fitness": "Gym / Fitness", "settings.industry.options.fnb": "Restaurant / Café / Food & Beverage", "settings.industry.options.general": "General / Other", "settings.industry.options.home_services": "Home Services", "settings.industry.options.hotel": "Hotel / Resort", "settings.industry.options.legal": "Legal Services", "settings.industry.options.medical": "Medical Clinic", "settings.industry.options.motorcycle": "Motorcycle Dealership", "settings.industry.options.photography": "Photography / Events", "settings.industry.options.professional_services": "Accounting / Business Services", "settings.industry.options.real_estate": "Real Estate", "settings.industry.options.retail": "Retail Store", "settings.industry.options.salon_spa": "Salon / Spa", "settings.industry.options.software_technology": "Software / Technology", "settings.industry.options.travel": "Travel Agency", "settings.industry.placeholder": "Select your industry", "settings.industry.searchPlaceholder": "Search industries…", "settings.industry.title": "Industry", "settings.knowledgeBase": "Knowledge Base", "settings.knowledgeBaseHint": "Add Q&A entries your AI uses to answer customer inquiries. Analyzed reference documents appear here automatically.", "settings.receptionist.active": "AI Receptionist Active", "settings.receptionist.activeDesc": "Auto-replying to Facebook & Instagram messages 24/7", "settings.receptionist.inactive": "AI Receptionist Inactive", "settings.receptionist.inactiveDesc": "Click to enable automated AI replies on Facebook & Instagram", "settings.receptionist.subtitle": "Facebook & Instagram Automation", "settings.receptionist.title": "AI Receptionist", "settings.referenceDocuments": "Reference Documents", "settings.registeredCountry": "Registered country:", "settings.reputation.description": "Customers who rate 4-5 stars on the review page will be redirected here.", "settings.reputation.googleReviewLink": "Google Review Link", "settings.reputation.redirectBadge": "4-5 star redirect", "settings.reputation.subtitle": "Reputation settings", "settings.reputation.title": "Reputation Loop", "settings.saveChanges": "Save Settings", "settings.security.subtitle": "Account protection, devices, and audit controls", "settings.security.title": "Security", "settings.selectCountry": "Select country", "settings.socialConnections.subtitle": "Meta-verified Tech Provider · Facebook Messenger · Instagram · WhatsApp", "settings.socialConnections.title": "Social Connections", "settings.storePhone": "Store Phone Number", "settings.storePhoneHint": "Used in the Smart Handoff response when the AI cannot resolve a complex inquiry.", "settings.streetAddress": "Street address", "settings.subtitle": "Configure your AI receptionist and business profile", "settings.tab.appointment": "Appointment Setup", "settings.tab.sales": "Sales Skills", "settings.tab.security": "Security", "settings.tab.team": "Team", "settings.tab.workspace": "Workspace", "settings.team.subtitle": "Manage who has access to your workspace", "settings.team.title": "Team Members", "settings.title": "Settings", "settings.website.hint": "Public website URL. Synced into Knowledge Base so the AI can share it when customers ask.", "settings.website.optional": "(optional)", "settings.website.placeholder": "https://www.example.com", "settings.website.title": "Website", "settings.workspace.id": "ID: {{id}}", "settings.workspace.title": "Workspace", "settings.workspace.yourWorkspace": "Your Workspace", "social.addons.title": "Optional add-ons", "social.billing.blurb": "Optional managed service for Facebook, Instagram & TikTok — from $59/mo. Independent of your AI plan.", "social.billing.manage": "Manage Social Media", "social.checkout.globalDodo": "International checkout uses Dodo Payments (USD).", "social.checkout.phDualRail": "Philippines: choose PayMongo or Dodo Payments — both bill in ₱.", "social.cta.add": "Add", "social.cta.current": "Current package", "social.cta.getStarted": "Get started", "social.features.carousels2": "2 carousel designs → Facebook & Instagram", "social.features.carousels4": "4 carousel designs → Facebook & Instagram", "social.features.graphics4": "4 graphic designs → Facebook & Instagram Feed", "social.features.graphics6": "6 graphic designs → Facebook & Instagram Feed", "social.features.graphics8": "8 graphic designs → Facebook & Instagram Feed", "social.features.moderationBasic": "Comment & message moderation (FB, IG, TikTok)", "social.features.moderationDaily": "Daily moderation & community engagement", "social.features.moderationPriority": "Priority moderation & reputation monitoring", "social.features.monthlyReport": "Monthly moderation report", "social.features.revisions1": "1 revision per content asset", "social.features.revisions2": "2 revisions per content asset", "social.features.revisions3": "3 revisions per content asset", "social.features.spamAiLeads": "Spam removal, AI lead detection, inbox escalation", "social.features.stories4": "4 story designs → Facebook & Instagram Stories", "social.features.stories6": "6 story designs → Facebook & Instagram Stories", "social.features.stories8": "8 story designs → Facebook & Instagram Stories", "social.features.videos2": "2 short-form videos → Reels + TikTok", "social.features.videos4": "4 short-form videos → Reels + TikTok", "social.features.videos8": "8 short-form videos → Reels + TikTok", "social.features.weeklySummary": "Weekly moderation summary + complaint escalation", "social.geo.unavailable": "Social Media Management is not available in your country yet.", "social.landing.eyebrow": "Add-on", "social.landing.subtitle": "Optional managed content & moderation for Facebook, Instagram, and TikTok — performed by the LockinSales Digital Marketing Team. Independent of your AI subscription.", "social.notes.clientAssets": "Clients must provide logos, brand guidelines, product photos, and other business assets unless a content shoot is purchased.", "social.notes.graphicDistribution": "One graphic design is published on both Facebook and Instagram using platform-optimized captions.", "social.notes.storyDistribution": "Story designs are optimized for both Facebook Stories and Instagram Stories.", "social.notes.title": "How deliverables work", "social.notes.videoDistribution": "One short-form video is professionally optimized and published across Facebook Reels, Instagram Reels, and TikTok. It counts as one content asset and is distributed across all supported platforms.", "social.packages.business.name": "Social Business", "social.packages.growth.name": "Social Growth", "social.packages.lite.name": "Social Lite", "social.subtitle": "Managed content & moderation for Facebook, Instagram, and TikTok — independent of your AI plan.", "social.tabs.approvals": "Approvals", "social.tabs.calendar": "Calendar", "social.tabs.moderation": "Moderation", "social.tabs.overview": "Overview", "social.tabs.plans": "Plans & Billing", "social.tabs.reports": "Reports", "social.title": "Social Media Management", "socialConnections.accessTokenValid": "Access token valid{{type}}", "socialConnections.account": "Account", "socialConnections.active": "Active", "socialConnections.and": "and", "socialConnections.cancel": "Cancel", "socialConnections.checkingTokens": "Checking tokens...", "socialConnections.checkTokens": "Check Instagram & WhatsApp Tokens", "socialConnections.connect": "Connect", "socialConnections.connectChannelsSubtitle": "Link Facebook Messenger, Instagram Messaging, and WhatsApp Business through Meta’s official authorization flow.", "socialConnections.connectChannelsTitle": "Connect your communication channels", "socialConnections.connecting": "Connecting...", "socialConnections.connectWhatsapp": "Connect WhatsApp", "socialConnections.connectWithFacebook": "Connect with Facebook", "socialConnections.diagnostic.aiApi": "AI API responding", "socialConnections.diagnostic.aiToken": "AI token configured", "socialConnections.diagnostic.appDetail": "App: {{app}}", "socialConnections.diagnostic.facebookAccount": "Facebook account found in database", "socialConnections.diagnostic.metaSecret": "META_APP_SECRET configured", "socialConnections.diagnostic.pageDetail": "Page: {{page}} (token: {{count}} chars)", "socialConnections.diagnostic.pageToken": "Page access token valid", "socialConnections.diagnostic.tenantActive": "Tenant active with credits", "socialConnections.diagnostic.tenantDetail": "Credits: {{credits}}, Receptionist: {{status}}", "socialConnections.diagnostic.webhook": "Webhook subscription active", "socialConnections.diagnosticResults": "Diagnostic Results", "socialConnections.disconnect": "Disconnect", "socialConnections.dismiss": "Dismiss", "socialConnections.error.connectionFailed": "Connection failed: {{reason}}", "socialConnections.error.connectionFailedWithReason": "{{platform}} connection failed: {{reason}}. Please try again.", "socialConnections.error.diagnostic": "Could not run diagnostic. Please try again.", "socialConnections.error.disconnect": "Could not disconnect. Please try again.", "socialConnections.error.facebookStart": "Could not start Facebook connection: {{reason}}", "socialConnections.error.guidedOnboardingBlocked": "Meta guided onboarding is not approved for LockinSales yet. Use Manual setup with your Phone Number ID, WABA ID, and System User token - or click Connect with Facebook.", "socialConnections.error.instagramTester": "{{platform}} connection failed: Meta blocked API access for this Instagram account (code 100). Confirm the account is Professional (Business/Creator), add it as an Instagram Tester in Meta App Dashboard -> App Roles, accept the invite in Instagram -> Settings -> Apps and websites -> Tester invites, then try Connect again.", "socialConnections.error.missingWaba": "Could not find a WhatsApp account after Meta login. Connect using your Phone Number ID and WABA ID instead.", "socialConnections.error.noOauthUrl": "No OAuth URL returned.", "socialConnections.error.noPages": "No Facebook Pages found on your account. Please make sure you have admin access to the Sitzoneph Page.", "socialConnections.error.notCompleted": "The connection was not completed. Please try again.", "socialConnections.error.phoneAndWabaRequired": "Phone Number ID and WABA ID are required.", "socialConnections.error.phoneNotFound": "Phone Number ID not found. Check the ID in Meta App Dashboard -> WhatsApp -> API Setup.", "socialConnections.error.sessionNotReady": "Session not ready. Please refresh and try again.", "socialConnections.error.signupIdsMissing": "Signup completed but account IDs were not captured. Enter Phone Number ID and WABA ID manually.", "socialConnections.error.syncFailed": "Sync failed. Try disconnecting and reconnecting the platform with a fresh token.", "socialConnections.error.syncWebhook": "Could not sync webhook. Please try reconnecting the platform.", "socialConnections.error.tokenCheck": "Could not check access tokens. Try again or reconnect your accounts.", "socialConnections.error.trialChannelLimit": "Free trial allows only one social channel. Subscribe to a plan to unlock Facebook, Instagram, and WhatsApp.", "socialConnections.error.unexpectedWhatsappResponse": "Unexpected WhatsApp connect response from server.", "socialConnections.error.unknown": "Unknown error", "socialConnections.error.whatsappConfigMissing": "WhatsApp Embedded Signup is not configured.", "socialConnections.error.whatsappFailed": "WhatsApp connection failed. Please try again.", "socialConnections.error.whatsappFailedWithReason": "WhatsApp connection failed: {{reason}}", "socialConnections.error.whatsappStart": "Could not initiate WhatsApp connection. Try Manual setup instead.", "socialConnections.growthEnterprise": "Growth & Enterprise", "socialConnections.howItWorks.connected": "Once connected, the AI Receptionist monitors and replies to DMs 24/7 on all linked channels. Configure phone and address under Knowledge Base -> Entities -> Business Profile.", "socialConnections.howItWorks.facebook": "Facebook Messenger - Click Connect to link your Facebook Business Page for AI DM replies.", "socialConnections.howItWorks.instagram": "Instagram - Click Connect to log in with Instagram directly and link your Business account independently.", "socialConnections.howItWorks.title": "How it works", "socialConnections.howItWorks.whatsapp": "WhatsApp - Click Connect with Facebook to authorize your WhatsApp Business account, or use Manual setup with Phone Number ID + WABA ID from WhatsApp Manager.", "socialConnections.independentConnections": "Facebook Messenger and Instagram can be connected independently.", "socialConnections.loading": "Loading connections...", "socialConnections.manualSetup": "Manual setup", "socialConnections.metaAuthFootnote": "All connections use Meta’s official authorization flow. You can disconnect your accounts at any time from your Meta Business settings.", "socialConnections.no": "no", "socialConnections.noResult": "No result", "socialConnections.off": "OFF", "socialConnections.on": "ON", "socialConnections.platform.facebook": "Facebook Messenger", "socialConnections.platform.facebookDescription": "Auto-reply to Messenger DMs with AI", "socialConnections.platform.facebookShort": "Facebook", "socialConnections.platform.instagram": "Instagram Messaging", "socialConnections.platform.instagramDescription": "Auto-reply to Instagram DMs with AI", "socialConnections.platform.whatsapp": "WhatsApp Business", "socialConnections.platform.whatsappDescription": "24/7 AI-powered customer support on WhatsApp", "socialConnections.redirecting": "Redirecting...", "socialConnections.removing": "Removing...", "socialConnections.runDiagnostic": "Run Facebook Diagnostic", "socialConnections.running": "Running...", "socialConnections.success.connected": "Account connected! It may take a few seconds to appear.", "socialConnections.success.disconnected": "{{platform}} disconnected.", "socialConnections.success.webhookSynced": "Webhook synced! The AI receptionist is now listening for messages.", "socialConnections.success.whatsappConnected": "WhatsApp connected! It may take a few seconds to appear.", "socialConnections.success.whatsappConnectedName": "WhatsApp connected: {{name}}", "socialConnections.success.whatsappConnectedWarning": "WhatsApp connected: {{name}}. {{warning}}", "socialConnections.success.whatsappExisting": "Existing WhatsApp Business number connected! AI replies should work shortly.", "socialConnections.syncing": "Syncing...", "socialConnections.syncWebhook": "Sync Webhook", "socialConnections.syncWebhookTitle": "Sync webhook - re-confirm Meta is sending messages to AI", "socialConnections.tokenResults": "Token Check Results", "socialConnections.tokenType": "Token type: {{type}} ({{prefix}})", "socialConnections.trialLimit.activeDescription": "You connected {{channel}}. Subscribe to a plan to unlock Facebook, Instagram, and WhatsApp together.", "socialConnections.trialLimit.badge": "Trial limit", "socialConnections.trialLimit.description": "On free trial you can connect only one channel — Facebook, Instagram, or WhatsApp. Subscribe to unlock all three.", "socialConnections.trialLimit.lockedHint": "Subscribe to connect more channels. Trial is using {{channel}}.", "socialConnections.trialLimit.title": "Free trial: 1 social channel", "socialConnections.unknownResult": "Unknown result", "socialConnections.upgradeToUnlock": "Upgrade to Unlock", "socialConnections.viewAs.notice": "Social channel connections are not shown in View As (they belong to the signed-in admin workspace). Exit View As to manage your own channels.", "socialConnections.webhookSubscribed": "Webhook subscribed: {{value}}", "socialConnections.whatsappModal.accessToken": "Access token", "socialConnections.whatsappModal.accessTokenHint": "(optional - required if you see a permission error)", "socialConnections.whatsappModal.apiSetup": "API Setup", "socialConnections.whatsappModal.apiSetupParenthetical": "(or your Meta App Dashboard -> WhatsApp -> API Setup).", "socialConnections.whatsappModal.copyPrefix": "Copy your", "socialConnections.whatsappModal.copySuffix": "below.", "socialConnections.whatsappModal.existingNumber": "existing WhatsApp Business number", "socialConnections.whatsappModal.guidedPrefix": "Prefer Meta's guided flow? Close this and click", "socialConnections.whatsappModal.guidedSuffix": "sign in with the Meta account that manages your WhatsApp Business number.", "socialConnections.whatsappModal.instructions1Middle": "open", "socialConnections.whatsappModal.instructions1Prefix": "For an", "socialConnections.whatsappModal.instructions1Suffix": "select your number, then open", "socialConnections.whatsappModal.managerPath": "Meta Business Suite -> WhatsApp Manager -> Phone numbers", "socialConnections.whatsappModal.manualTokenHelp": "If Manual setup fails with \"Application does not have permission\", paste a System User token that has access to your WhatsApp account, or use Connect with Facebook instead.", "socialConnections.whatsappModal.noNewNumberPrefix": "You do", "socialConnections.whatsappModal.noNewNumberSuffix": "need a new number.", "socialConnections.whatsappModal.not": "not", "socialConnections.whatsappModal.phoneNumberId": "Phone Number ID", "socialConnections.whatsappModal.subtitle": "Use IDs from your WhatsApp Business account in Meta", "socialConnections.whatsappModal.systemUsersPath": "Meta Business Settings -> Users -> System users", "socialConnections.whatsappModal.title": "Connect existing WhatsApp number", "socialConnections.whatsappModal.tokenPrefix": "Generate a System User token in", "socialConnections.whatsappModal.tokenSuffix": "assign it to your WhatsApp account, and paste it below if you see a permission error.", "socialConnections.whatsappModal.wabaId": "WhatsApp Business Account ID (WABA ID)", "socialConnections.whatsappReady.description": "Connect your WhatsApp Business number directly via Meta - no third-party tools needed.", "socialConnections.whatsappReady.title": "WhatsApp AI is ready for you", "socialConnections.yes": "yes", "supportChat.chattingAs": "Chatting as", "supportChat.clearConversation": "Clear conversation", "supportChat.closeChat": "Close chat", "supportChat.enterToSend": "Press Enter to send · Shift+Enter for new line", "supportChat.error.authentication": "Authentication failed. Please refresh the page.", "supportChat.error.generic": "Something went wrong. Please try again.", "supportChat.error.insufficientCredits": "AI credits have been exhausted. Contact support@lockinsales.com.", "supportChat.error.invalidEmail": "Please enter a valid email address.", "supportChat.error.invalidRequest": "Invalid request. Please try again.", "supportChat.error.overloaded": "Service is busy. Please try again shortly.", "supportChat.error.permission": "AI capability is currently disabled. Contact support@lockinsales.com.", "supportChat.error.rateLimit": "Too many requests. Please wait a moment and try again.", "supportChat.error.sendFailed": "Failed to send message.", "supportChat.error.unavailable": "Service temporarily unavailable.", "supportChat.guest": "Guest", "supportChat.online": "LockinSales Support · Online 24/7", "supportChat.openChat": "Open chat", "supportChat.persona.helena.name": "Helena", "supportChat.persona.helena.placeholder": "Ask Helena anything...", "supportChat.persona.helena.title": "Helena - Success Assistant", "supportChat.persona.james.name": "James", "supportChat.persona.james.placeholder": "Ask James anything...", "supportChat.persona.james.title": "James - Support Assistant", "supportChat.preChat.email": "Email Address", "supportChat.preChat.emailPlaceholder": "you@example.com", "supportChat.preChat.intro": "To help us provide the best support, please tell us your name and email so we can save your conversation history for you!", "supportChat.preChat.name": "Your Name", "supportChat.preChat.namePlaceholder": "e.g. Maria Santos", "supportChat.privateSecure": "Your info is kept private and secure", "supportChat.saving": "Saving...", "supportChat.selectLanguage": "Select language", "supportChat.startChat": "Start Chat", "supportChat.thinking": "Thinking...", "supportChat.welcome.helena": "Hi there! I'm Helena, your LockinSales Success Assistant! I'm so excited to help you today. What can I assist you with?", "supportChat.welcome.helenaPersonalized": "Hi {{name}}! I'm Helena, your LockinSales Success Assistant! I'm so excited to meet you today! What can I help you with?", "supportChat.welcome.james": "Hi! I'm James, your LockinSales Support Assistant. Ask me anything about features, billing, or getting started.", "supportChat.welcome.jamesPersonalized": "Hi {{name}}! I'm James, your LockinSales Support Assistant. Great to meet you! How can I help you today?", "teachMyAi.chat.genericError": "Sorry, something went wrong. Please try again.", "teachMyAi.extraction.confidence": "{{value}}% confidence", "teachMyAi.extraction.hide": "hide", "teachMyAi.extraction.learned": "I've learned:", "teachMyAi.extraction.show": "show", "teachMyAi.extraction.undo": "Undo", "teachMyAi.extraction.undone": "Undone", "teachMyAi.header.savedToKb": "{{count}} saved to KB", "teachMyAi.header.subtitle": "Conversational Knowledge Builder", "teachMyAi.input.autoCategorized": "Auto-categorized into your Knowledge Base", "teachMyAi.input.documentFormats": "PDF · DOCX · TXT", "teachMyAi.input.images": "Images", "teachMyAi.input.placeholder": "Type your answer... (Enter to send, Shift+Enter for new line)", "teachMyAi.input.uploadTitle": "Upload PDF, DOCX, TXT, or image", "teachMyAi.start.button": "Start Teaching", "teachMyAi.start.description": "I'll ask questions and automatically organize the answers into your Knowledge Base.", "teachMyAi.start.hint": "No manual categorizing · AI extracts structure automatically", "teachMyAi.start.title": "Ready to learn your business", "teachMyAi.subtitle": "Teach your AI everything about your business so it can answer customer inquiries accurately.", "teachMyAi.suggestions.label": "Suggestions", "teachMyAi.upload.analyzeError": "Sorry, I couldn't analyze that file. Try a PDF, DOCX, or clear image.", "teachMyAi.upload.failedWithReason": "Upload failed: {{reason}}", "teachMyAi.upload.genericFailed": "Attachment upload failed", "teachMyAi.upload.saveDocumentFailed": "Could not save document", "teachMyAi.upload.tooLarge": "\"{{filename}}\" exceeds the {{limit}}MB limit.", "teachMyAi.upload.unsupported": "\"{{filename}}\" is not supported. Use PDF, DOCX, TXT, or images.", "teachMyAi.upload.uploadedMessage": "📎 Uploaded: {{filename}}", "teachMyAi.upload.workspaceError": "Could not identify your workspace.", "team.confirm.removeMember": "Remove {{name}} from your workspace?", "team.error.removeMember": "Failed to remove member", "team.error.revokeInvitation": "Failed to revoke invitation", "team.error.sendInvite": "Failed to send invitation", "team.expires": "Expires {{date}}", "team.invite.managerDescription": "can view and edit leads, bookings, and settings", "team.invite.send": "Send Invite", "team.invite.sending": "Sending...", "team.invite.title": "Invite Team Member", "team.invite.viewerDescription": "read-only access to all dashboard data", "team.pendingInvitations": "Pending Invitations", "team.revoke": "Revoke", "team.role.manager": "Manager", "team.role.owner": "Owner", "team.role.viewer": "Viewer", "team.seats.limitReached": "Seat limit reached", "team.seats.single": "1 seat (upgrade for team access)", "team.seats.upgradeHint": "Upgrade to Basic (2 users), Professional (5 users), Growth (10 users), or Business Plus (20 users) to invite team members.", "team.seats.used": "{{current}} / {{limit}} seats used", "team.thisMember": "this member", "team.toast.invitationRevoked": "Invitation revoked", "team.toast.inviteSent": "Invitation sent to {{email}}", "team.toast.memberRemoved": "Member removed", "tenantKnowledgeBase.action.close": "Close", "tenantKnowledgeBase.action.delete": "Delete", "tenantKnowledgeBase.action.edit": "Edit", "tenantKnowledgeBase.addRecord": "Add Record", "tenantKnowledgeBase.allCategories": "All Categories", "tenantKnowledgeBase.businessProfile.savedSync": "Saved — knowledge records updated", "tenantKnowledgeBase.confirmDelete": "Delete this knowledge record?", "tenantKnowledgeBase.empty.addFirst": "Add First Entry", "tenantKnowledgeBase.empty.description": "Use Teach My AI to add knowledge, or add records manually.", "tenantKnowledgeBase.empty.entityDescription": "Add {{entity}} via Teach My AI or manually.", "tenantKnowledgeBase.empty.filtered": "No entries match your filters.", "tenantKnowledgeBase.empty.title": "No records yet", "tenantKnowledgeBase.entities.ai-instructions.description": "Tone, rules, escalation", "tenantKnowledgeBase.entities.ai-instructions.label": "AI Instructions", "tenantKnowledgeBase.entities.assets.description": "Menus, photos, brochures, PDFs, and videos the AI can send in replies", "tenantKnowledgeBase.entities.assets.label": "Assets", "tenantKnowledgeBase.entities.business-profile.description": "Hours, about, contact info", "tenantKnowledgeBase.entities.business-profile.label": "Business Profile", "tenantKnowledgeBase.entities.custom-notes.description": "Anything else your AI should know", "tenantKnowledgeBase.entities.custom-notes.label": "Custom Notes", "tenantKnowledgeBase.entities.delivery.description": "Fees, zones, timelines", "tenantKnowledgeBase.entities.delivery.label": "Delivery", 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"tenantKnowledgeBase.modal.titlePlaceholder": "e.g. Business Hours", "tenantKnowledgeBase.notAvailable": "—", "tenantKnowledgeBase.pagination.next": "Next", "tenantKnowledgeBase.pagination.previous": "Previous", "tenantKnowledgeBase.pagination.range": "{{start}}–{{end}} of {{total}}", "tenantKnowledgeBase.refresh": "Refresh", "tenantKnowledgeBase.searchPlaceholder": "Search questions, answers...", "tenantKnowledgeBase.section.delete.description": "This will permanently remove this knowledge base entry.", "tenantKnowledgeBase.section.delete.documentHint": "The source document will not be deleted.", "tenantKnowledgeBase.section.delete.title": "Delete Entry", "tenantKnowledgeBase.section.document.category": "AI-Identified Category", "tenantKnowledgeBase.section.document.charCount": "({{count}} chars)", "tenantKnowledgeBase.section.document.extractedText": "Extracted Text", "tenantKnowledgeBase.section.document.question": "AI-Generated Question / Topic", 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Add Q&A entries or upload reference documents below.", "tenantKnowledgeBase.section.entryCountOne": "{{count}} entry", "tenantKnowledgeBase.section.entryCountOther": "{{count}} entries", "tenantKnowledgeBase.section.flash.saved": "Entry saved successfully.", "tenantKnowledgeBase.section.modal.answerPlaceholder": "Provide a clear, accurate answer the AI can use.", "tenantKnowledgeBase.section.modal.customCategoryPlaceholder": "Enter custom category", "tenantKnowledgeBase.section.modal.editTitle": "Edit Entry", "tenantKnowledgeBase.section.modal.newCategory": "+ New category...", "tenantKnowledgeBase.section.modal.newTitle": "New Knowledge Base Entry", "tenantKnowledgeBase.section.modal.questionPlaceholder": "e.g. What are your operating hours?", "tenantKnowledgeBase.section.modal.saveEntry": "Save Entry", "tenantKnowledgeBase.section.modal.selectCategory": "Select a category...", "tenantKnowledgeBase.section.modal.tagsPlaceholder": "e.g. pricing, hours, services", "tenantKnowledgeBase.section.newEntry": "New Entry", "tenantKnowledgeBase.section.searchPlaceholder": "Search questions, answers, categories...", "tenantKnowledgeBase.sectionNav.title": "On this page", "tenantKnowledgeBase.source.document": "Document", "tenantKnowledgeBase.source.manual": "Manual", "tenantKnowledgeBase.source.missingKnowledge": "Missing Q&A", "tenantKnowledgeBase.source.teachMyAi": "Teach My AI", "tenantKnowledgeBase.subtitle": "{{count}} records · Structured entities your AI learns from", "tenantKnowledgeBase.success.added": "Record added.", "tenantKnowledgeBase.success.deleted": "Record deleted.", "tenantKnowledgeBase.success.updated": "Record updated.", "tenantKnowledgeBase.timeline.empty": "No activity yet. Changes from Teach My AI, edits, and imports will appear here.", "tenantKnowledgeBase.view.entities": "Entities", "tenantKnowledgeBase.view.timeline": "Knowledge Timeline", "terms.badge": "Legal", "terms.effectiveDate": "Effective Date: {{date}}", "terms.footer.copyright": "© 2026 LockinSales · R PUNAY DIGITAL MARKETING SERVICES", "terms.pageTitle": "Terms of Service", "terms.s1.body": "By accessing or using LockinSales (\"Service\", \"Platform\"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use the Service. These Terms constitute a legally binding agreement between you and R PUNAY DIGITAL MARKETING SERVICES, the owner and operator of LockinSales.", "terms.s1.title": "1. Acceptance of Terms", "terms.s10.contact": "For questions regarding these Terms, please contact us at {{email}}.", "terms.s10.dpo.label": "Data Protection Officer:", "terms.s10.owner.label": "Owner & Operator:", "terms.s10.owner.value": "R PUNAY DIGITAL MARKETING SERVICES", "terms.s10.platform.label": "Platform:", "terms.s10.platform.value": "LockinSales", "terms.s10.title": "10. Contact & Accountability", "terms.s2.b1": "AI Chat Receptionist via social media integrations (Facebook, Instagram, LinkedIn)", "terms.s2.b2": "Automated appointment booking and calendar management", "terms.s2.b3": "Reputation management and review solicitation", "terms.s2.b4": "Tiered subscription plans with Credits", "terms.s2.b5": "Multi-tenant SaaS architecture with isolated data environments", "terms.s2.intro": "LockinSales is an automated lead management and growth platform that provides AI-powered features including:", "terms.s2.title": "2. Description of Service", "terms.s3.b1": "LockinSales processes messages (including text and images) received through connected social media accounts via our secure messaging infrastructure in order to deliver AI-powered automated responses.", "terms.s3.b2": "Message content is transmitted securely to AI model providers for the sole purpose of generating contextually appropriate replies.", "terms.s3.b3": "No message data is sold or shared with third parties for advertising or marketing purposes beyond what is necessary to provide the Service.", "terms.s3.b4": "You are responsible for obtaining any necessary consents from your end customers for the processing of their messages by automated systems.", "terms.s3.b5": "Processed data is stored in your isolated tenant environment and is not accessible to other tenants.", "terms.s3.intro": "By using the AI Receptionist feature, you acknowledge and consent that:", "terms.s3.title": "3. Data Usage & Processing", "terms.s4.b1": "1 Credit is consumed per AI Response (handling an inquiry via social media).", "terms.s4.b2": "1 Credit is consumed per Appointment Processed (confirmed booking).", "terms.s4.b3": "1 Credit is consumed per Review Triggered (5-star review request sent).", "terms.s4.b4": "Credits reset monthly at the start of each billing cycle based on your active tier.", "terms.s4.b5": "Enterprise tier subscribers have unlimited Credits.", "terms.s4.b6": "Unused credits do not roll over to the next billing cycle.", "terms.s4.b7": "All subscription fees are billed in Philippine Peso (₱) and processed via PayMongo.", "terms.s4.intro": "The Service operates on a subscription model with Credits:", "terms.s4.title": "4. Credits & Billing", "terms.s5.b1": "Send spam, unsolicited messages, or engage in deceptive practices.", "terms.s5.b2": "Impersonate any person or entity or misrepresent your affiliation.", "terms.s5.b3": "Violate any applicable laws, including data protection regulations.", "terms.s5.b4": "Attempt to gain unauthorized access to other tenants' data or systems.", "terms.s5.b5": "Use the AI Receptionist to generate harmful, abusive, or illegal content.", "terms.s5.intro": "You agree not to use the Service to:", "terms.s5.title": "5. Acceptable Use", "terms.s6.body": "The LockinSales platform, brand, and all associated software remain the exclusive property of R PUNAY DIGITAL MARKETING SERVICES. Tenant data (leads, bookings, conversation history) remains the property of the respective tenant. You grant LockinSales a limited, non-exclusive license to process your data solely for the purpose of providing the Service.", "terms.s6.title": "6. Intellectual Property", "terms.s7.body": "To the maximum extent permitted by law, LockinSales and R PUNAY DIGITAL MARKETING SERVICES shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, or business interruption, even if advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you in the 30 days preceding the claim.", "terms.s7.title": "7. Limitation of Liability", "terms.s8.body": "We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, including if you violate these Terms. Upon termination, your right to use the Service ceases immediately. You may request an export of your data within 30 days of termination.", "terms.s8.title": "8. Termination", "terms.s9.body": "These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the Philippines.", "terms.s9.title": "9. Governing Law", "terms.title": "Terms of Service", "landing.outcomes.subtitle": "After the live demo, here's what changes for your business — speed, coverage, follow-up, and revenue.", "landing.outcomes.card.faster.title": "Respond Faster", "landing.outcomes.card.faster.body": "Average response time reduced from hours to seconds.", "landing.outcomes.card.capture.title": "Capture Every Lead", "landing.outcomes.card.capture.body": "No Facebook, Instagram, or WhatsApp conversation gets ignored.", "landing.outcomes.card.followups.title": "Automate Follow-ups", "landing.outcomes.card.followups.body": "AI keeps following up until customers respond or book.", "landing.outcomes.card.revenue.title": "Turn Conversations Into Revenue", "landing.outcomes.card.revenue.body": "More appointments, more qualified leads, and more closed sales.", "landing.outcomes.kpi.reply.label": "Average Reply Time", "landing.outcomes.kpi.reply.value": "< 5 seconds", "landing.outcomes.kpi.reply.suffix": "seconds", "landing.outcomes.kpi.appointments.label": "Appointments", "landing.outcomes.kpi.appointments.value": "Booked Automatically", "landing.outcomes.kpi.conversations.label": "Conversations", "landing.outcomes.kpi.conversations.value": "100% Captured", "landing.outcomes.kpi.conversations.suffix": "Captured", "landing.outcomes.kpi.revenue.label": "Revenue", "landing.outcomes.kpi.revenue.value": "More Opportunities Closed", "landing.outcomes.trust": "Businesses don't lose customers because AI never misses a message.", "landing.outcomes.trustSub": "Every conversation becomes an opportunity to sell.", "landing.outcomes.ctaPrompt": "Ready to stop losing customers?", "landing.hero.ctaTrial": "Start free trial", "landing.hero.ctaWatchDemo": "Try Live AI Demo", "landing.hero.quickActions.title": "See if it fits your business", "landing.hero.quickActions.demo": "Interactive demo", "landing.hero.quickActions.how": "How it works", "landing.hero.quickActions.pricing": "Pricing", "landing.hero.quickActions.plan": "Find my plan", "landing.sticky.trialLabel": "Start your free trial", "landing.sticky.ctaShort": "Start free", "landing.trustStrip.compact": "Meta official APIs • No credit card • 5-minute setup", "landing.industry.dental.beat.1.prompt": "How much is teeth whitening?", "landing.industry.dental.beat.1.msg.1": "Professional teeth whitening starts at $199 depending on your current shade goals.", "landing.industry.dental.beat.1.msg.2": "We have openings this Saturday at 10:00 AM and 2:30 PM.", "landing.industry.dental.beat.1.msg.3": "Would you like me to reserve a whitening appointment?", "landing.industry.dental.beat.1.lead.status": "Qualified", "landing.industry.dental.beat.1.lead.service": "Teeth whitening", "landing.industry.dental.beat.1.lead.value": "$199", "landing.industry.dental.beat.1.lead.appointment": "Saturday 10:00 AM", "landing.industry.dental.beat.1.lead.followUp": "Ready", "landing.industry.dental.beat.2.prompt": "Do you have Saturday openings?", "landing.industry.dental.beat.2.msg.1": "Yes — Saturday is one of our busiest booking days.", "landing.industry.dental.beat.2.msg.2": "I still have 10:00 AM and 2:30 PM open for new patients.", "landing.industry.dental.beat.2.msg.3": "Shall I hold a Saturday slot for a cleaning or whitening consult?", "landing.industry.dental.beat.2.lead.status": "Qualified", "landing.industry.dental.beat.2.lead.service": "Consultation", "landing.industry.dental.beat.2.lead.value": "—", "landing.industry.dental.beat.2.lead.appointment": "Saturday 2:30 PM", "landing.industry.dental.beat.2.lead.followUp": "Ready", "landing.industry.dental.beat.3.prompt": "Book a cleaning", "landing.industry.dental.beat.3.msg.1": "I can book a professional cleaning for you.", "landing.industry.dental.beat.3.msg.2": "Weekday mornings and Saturday 10:00 AM are available this week.", "landing.industry.dental.beat.3.msg.3": "Which time should I reserve with our hygienist?", "landing.industry.dental.beat.3.lead.status": "Qualified", "landing.industry.dental.beat.3.lead.service": "Cleaning", "landing.industry.dental.beat.3.lead.value": "$89", "landing.industry.dental.beat.3.lead.appointment": "This week", "landing.industry.dental.beat.3.lead.followUp": "Scheduled", "landing.industry.dental.beat.4.prompt": "Do you take walk-ins?", "landing.industry.dental.beat.4.msg.1": "We welcome urgent walk-ins when chairs are free.", "landing.industry.dental.beat.4.msg.2": "For guaranteed care, I can book you so you’re not waiting.", "landing.industry.dental.beat.4.msg.3": "Want me to check the next open cleaning slot?", "landing.industry.dental.beat.4.lead.status": "Engaged", "landing.industry.dental.beat.4.lead.service": "Walk-in / cleaning", "landing.industry.dental.beat.4.lead.value": "—", "landing.industry.dental.beat.4.lead.appointment": "Next available", "landing.industry.dental.beat.4.lead.followUp": "Ready", "landing.industry.salon.beat.1.prompt": "Price for balayage?", "landing.industry.salon.beat.1.msg.1": "Balayage starts at $180 depending on hair length and color goals.", "landing.industry.salon.beat.1.msg.2": "We have availability this Friday at 2:00 PM and 4:30 PM.", "landing.industry.salon.beat.1.msg.3": "Would you like me to reserve a slot with our colorist?", "landing.industry.salon.beat.1.lead.status": "Qualified", "landing.industry.salon.beat.1.lead.service": "Balayage", "landing.industry.salon.beat.1.lead.value": "$180", "landing.industry.salon.beat.1.lead.appointment": "Friday 2:00 PM", "landing.industry.salon.beat.1.lead.followUp": "Ready", "landing.industry.salon.beat.2.prompt": "Can I book Friday?", "landing.industry.salon.beat.2.msg.1": "Yes — Friday still has color and cut openings.", "landing.industry.salon.beat.2.msg.2": "I can offer 11:00 AM, 2:00 PM, or 4:30 PM with our senior stylist.", "landing.industry.salon.beat.2.msg.3": "Which Friday time should I lock in for you?", "landing.industry.salon.beat.2.lead.status": "Qualified", "landing.industry.salon.beat.2.lead.service": "Color / cut", "landing.industry.salon.beat.2.lead.value": "—", "landing.industry.salon.beat.2.lead.appointment": "Friday 2:00 PM", "landing.industry.salon.beat.2.lead.followUp": "Ready", "landing.industry.salon.beat.3.prompt": "Do you take walk-ins?", "landing.industry.salon.beat.3.msg.1": "We take walk-ins when chairs are free.", "landing.industry.salon.beat.3.msg.2": "To guarantee your preferred stylist, booking ahead works best.", "landing.industry.salon.beat.3.msg.3": "Want me to reserve a time so you’re not waiting?", "landing.industry.salon.beat.3.lead.status": "Engaged", "landing.industry.salon.beat.3.lead.service": "Walk-in", "landing.industry.salon.beat.3.lead.value": "—", "landing.industry.salon.beat.3.lead.appointment": "Same day", "landing.industry.salon.beat.3.lead.followUp": "Ready", "landing.industry.salon.beat.4.prompt": "Any openings this weekend?", "landing.industry.salon.beat.4.msg.1": "Weekend slots fill fast — let me check.", "landing.industry.salon.beat.4.msg.2": "Saturday 1:00 PM and Sunday 11:30 AM are still open for color.", "landing.industry.salon.beat.4.msg.3": "Shall I hold one of those with our colorist?", "landing.industry.salon.beat.4.lead.status": "Qualified", "landing.industry.salon.beat.4.lead.service": "Color", "landing.industry.salon.beat.4.lead.value": "$180+", "landing.industry.salon.beat.4.lead.appointment": "Saturday 1:00 PM", "landing.industry.salon.beat.4.lead.followUp": "Scheduled", "landing.industry.spa.beat.1.prompt": "What packages do you offer?", "landing.industry.spa.beat.1.msg.1": "Our most popular packages start at $120 for a 60-minute signature massage.", "landing.industry.spa.beat.1.msg.2": "Couples and detox packages are available tonight and this weekend.", "landing.industry.spa.beat.1.msg.3": "Would you like me to reserve a package for you?", "landing.industry.spa.beat.1.lead.status": "Qualified", "landing.industry.spa.beat.1.lead.service": "Signature massage", "landing.industry.spa.beat.1.lead.value": "$120", "landing.industry.spa.beat.1.lead.appointment": "Tonight", "landing.industry.spa.beat.1.lead.followUp": "Ready", "landing.industry.spa.beat.2.prompt": "Couples massage price?", "landing.industry.spa.beat.2.msg.1": "Our 90-minute couples massage is $220 including aromatherapy.", "landing.industry.spa.beat.2.msg.2": "We have 7:00 PM open this evening for couples.", "landing.industry.spa.beat.2.msg.3": "Shall I book it under your name?", "landing.industry.spa.beat.2.lead.status": "Qualified", "landing.industry.spa.beat.2.lead.service": "Couples massage", "landing.industry.spa.beat.2.lead.value": "$220", "landing.industry.spa.beat.2.lead.appointment": "Tonight 7:00 PM", "landing.industry.spa.beat.2.lead.followUp": "Ready", "landing.industry.spa.beat.3.prompt": "Available tonight?", "landing.industry.spa.beat.3.msg.1": "Yes — we still have evening openings.", "landing.industry.spa.beat.3.msg.2": "6:30 PM and 8:00 PM are free for single or couples treatments.", "landing.industry.spa.beat.3.msg.3": "Which time should I reserve?", "landing.industry.spa.beat.3.lead.status": "Qualified", "landing.industry.spa.beat.3.lead.service": "Evening treatment", "landing.industry.spa.beat.3.lead.value": "—", "landing.industry.spa.beat.3.lead.appointment": "Tonight 6:30 PM", "landing.industry.spa.beat.3.lead.followUp": "Ready", "landing.industry.spa.beat.4.prompt": "Gift vouchers?", "landing.industry.spa.beat.4.msg.1": "Yes — digital gift vouchers are available for any package.", "landing.industry.spa.beat.4.msg.2": "I can email payment and redemption instructions in minutes.", "landing.industry.spa.beat.4.msg.3": "Want me to set one up for a specific amount or treatment?", "landing.industry.spa.beat.4.lead.status": "Engaged", "landing.industry.spa.beat.4.lead.service": "Gift voucher", "landing.industry.spa.beat.4.lead.value": "Custom", "landing.industry.spa.beat.4.lead.appointment": "—", "landing.industry.spa.beat.4.lead.followUp": "Scheduled", "landing.industry.real_estate.beat.1.prompt": "Is this property still available?", "landing.industry.real_estate.beat.1.msg.1": "Yes — this listing is still available.", "landing.industry.real_estate.beat.1.msg.2": "I can arrange a private viewing tomorrow afternoon or this weekend.", "landing.industry.real_estate.beat.1.msg.3": "Would you like me to book a viewing for you?", "landing.industry.real_estate.beat.1.lead.status": "Qualified", "landing.industry.real_estate.beat.1.lead.service": "Property viewing", "landing.industry.real_estate.beat.1.lead.value": "$485,000", "landing.industry.real_estate.beat.1.lead.appointment": "Tomorrow afternoon", "landing.industry.real_estate.beat.1.lead.followUp": "Ready", "landing.industry.real_estate.beat.2.prompt": "What’s the price?", "landing.industry.real_estate.beat.2.msg.1": "The listed price is $485,000.", "landing.industry.real_estate.beat.2.msg.2": "I can also share recent comparable sales nearby if helpful.", "landing.industry.real_estate.beat.2.msg.3": "Want me to schedule a walkthrough so you can see it in person?", "landing.industry.real_estate.beat.2.lead.status": "Qualified", "landing.industry.real_estate.beat.2.lead.service": "Listing inquiry", "landing.industry.real_estate.beat.2.lead.value": "$485,000", "landing.industry.real_estate.beat.2.lead.appointment": "This weekend", "landing.industry.real_estate.beat.2.lead.followUp": "Ready", "landing.industry.real_estate.beat.3.prompt": "Schedule a viewing", "landing.industry.real_estate.beat.3.msg.1": "I can schedule a private viewing.", "landing.industry.real_estate.beat.3.msg.2": "Weekday evenings and Saturday morning are open with the listing agent.", "landing.industry.real_estate.beat.3.msg.3": "Which option should I confirm for you?", "landing.industry.real_estate.beat.3.lead.status": "Qualified", "landing.industry.real_estate.beat.3.lead.service": "Private viewing", "landing.industry.real_estate.beat.3.lead.value": "$485,000", "landing.industry.real_estate.beat.3.lead.appointment": "Saturday morning", "landing.industry.real_estate.beat.3.lead.followUp": "Scheduled", "landing.industry.real_estate.beat.4.prompt": "Is financing available?", "landing.industry.real_estate.beat.4.msg.1": "Yes — several partner lenders work with buyers on this property.", "landing.industry.real_estate.beat.4.msg.2": "I can connect you with a pre-approval specialist this week.", "landing.industry.real_estate.beat.4.msg.3": "Shall I book a short call after your viewing?", "landing.industry.real_estate.beat.4.lead.status": "Engaged", "landing.industry.real_estate.beat.4.lead.service": "Financing help", "landing.industry.real_estate.beat.4.lead.value": "$485,000", "landing.industry.real_estate.beat.4.lead.appointment": "After viewing", "landing.industry.real_estate.beat.4.lead.followUp": "Ready", "landing.industry.car.beat.1.prompt": "Is the SUV still available?", "landing.industry.car.beat.1.msg.1": "Yes — the 2024 SUV is still in stock on our lot.", "landing.industry.car.beat.1.msg.2": "I can reserve a test drive today at 4:30 PM or tomorrow at 11:00 AM.", "landing.industry.car.beat.1.msg.3": "Which time should I lock in for you?", "landing.industry.car.beat.1.lead.status": "Qualified", "landing.industry.car.beat.1.lead.service": "SUV test drive", "landing.industry.car.beat.1.lead.value": "In stock", "landing.industry.car.beat.1.lead.appointment": "Today 4:30 PM", "landing.industry.car.beat.1.lead.followUp": "Ready", "landing.industry.car.beat.2.prompt": "Finance options?", "landing.industry.car.beat.2.msg.1": "We offer flexible financing through approved partners.", "landing.industry.car.beat.2.msg.2": "I can connect you with a specialist during your visit.", "landing.industry.car.beat.2.msg.3": "Want me to book a showroom appointment with financing ready?", "landing.industry.car.beat.2.lead.status": "Qualified", "landing.industry.car.beat.2.lead.service": "Financing consult", "landing.industry.car.beat.2.lead.value": "—", "landing.industry.car.beat.2.lead.appointment": "Tomorrow 11:00 AM", "landing.industry.car.beat.2.lead.followUp": "Ready", "landing.industry.car.beat.3.prompt": "Book a test drive", "landing.industry.car.beat.3.msg.1": "Perfect — I can book your test drive now.", "landing.industry.car.beat.3.msg.2": "Today 4:30 PM and tomorrow 11:00 AM are open for the SUV.", "landing.industry.car.beat.3.msg.3": "Which slot should I reserve under your name?", "landing.industry.car.beat.3.lead.status": "Qualified", "landing.industry.car.beat.3.lead.service": "Test drive", "landing.industry.car.beat.3.lead.value": "SUV", "landing.industry.car.beat.3.lead.appointment": "Tomorrow 11:00 AM", "landing.industry.car.beat.3.lead.followUp": "Scheduled", "landing.industry.car.beat.4.prompt": "Any deals this week?", "landing.industry.car.beat.4.msg.1": "Yes — we have weekend launch incentives on select SUVs.", "landing.industry.car.beat.4.msg.2": "I can walk you through the current offer during a visit.", "landing.industry.car.beat.4.msg.3": "Shall I book a time so you don’t miss the promotion?", "landing.industry.car.beat.4.lead.status": "Engaged", "landing.industry.car.beat.4.lead.service": "Promo / SUV", "landing.industry.car.beat.4.lead.value": "Weekend deal", "landing.industry.car.beat.4.lead.appointment": "This weekend", "landing.industry.car.beat.4.lead.followUp": "Ready", "landing.industry.home.beat.1.prompt": "Can you fix a leak today?", "landing.industry.home.beat.1.msg.1": "Yes — we still have an emergency plumbing slot today.", "landing.industry.home.beat.1.msg.2": "I can send a technician around 3:40 PM if that works.", "landing.industry.home.beat.1.msg.3": "Share your address and I’ll confirm the visit.", "landing.industry.home.beat.1.lead.status": "Qualified", "landing.industry.home.beat.1.lead.service": "Emergency leak repair", "landing.industry.home.beat.1.lead.value": "Same day", "landing.industry.home.beat.1.lead.appointment": "Today 3:40 PM", "landing.industry.home.beat.1.lead.followUp": "Ready", "landing.industry.home.beat.2.prompt": "How much for AC service?", "landing.industry.home.beat.2.msg.1": "Standard AC servicing starts at $89.", "landing.industry.home.beat.2.msg.2": "Next available technicians are tomorrow morning and Saturday.", "landing.industry.home.beat.2.msg.3": "Would you like me to book the next opening?", "landing.industry.home.beat.2.lead.status": "Qualified", "landing.industry.home.beat.2.lead.service": "AC service", "landing.industry.home.beat.2.lead.value": "$89", "landing.industry.home.beat.2.lead.appointment": "Tomorrow morning", "landing.industry.home.beat.2.lead.followUp": "Ready", "landing.industry.home.beat.3.prompt": "Are you licensed?", "landing.industry.home.beat.3.msg.1": "Yes — we’re fully licensed and insured.", "landing.industry.home.beat.3.msg.2": "I can schedule a same-day or next-day visit depending on the job.", "landing.industry.home.beat.3.msg.3": "Want me to check the next available technician?", "landing.industry.home.beat.3.lead.status": "Engaged", "landing.industry.home.beat.3.lead.service": "Licensed service", "landing.industry.home.beat.3.lead.value": "—", "landing.industry.home.beat.3.lead.appointment": "Next day", "landing.industry.home.beat.3.lead.followUp": "Ready", "landing.industry.home.beat.4.prompt": "Book a technician", "landing.industry.home.beat.4.msg.1": "I can book a technician for you now.", "landing.industry.home.beat.4.msg.2": "Today 3:40 PM and tomorrow 9:00 AM are open.", "landing.industry.home.beat.4.msg.3": "Which time should I confirm?", "landing.industry.home.beat.4.lead.status": "Qualified", "landing.industry.home.beat.4.lead.service": "Technician visit", "landing.industry.home.beat.4.lead.value": "—", "landing.industry.home.beat.4.lead.appointment": "Today 3:40 PM", "landing.industry.home.beat.4.lead.followUp": "Scheduled", "landing.industry.aesthetic.beat.1.prompt": "Botox pricing?", "landing.industry.aesthetic.beat.1.msg.1": "Botox starts at $12 per unit after a short consultation.", "landing.industry.aesthetic.beat.1.msg.2": "Complimentary consults are open Thursday 2:00 PM and Friday 11:30 AM.", "landing.industry.aesthetic.beat.1.msg.3": "Would you like me to reserve a consult this week?", "landing.industry.aesthetic.beat.1.lead.status": "Qualified", "landing.industry.aesthetic.beat.1.lead.service": "Botox consult", "landing.industry.aesthetic.beat.1.lead.value": "$12/unit", "landing.industry.aesthetic.beat.1.lead.appointment": "Thursday 2:00 PM", "landing.industry.aesthetic.beat.1.lead.followUp": "Ready", "landing.industry.aesthetic.beat.2.prompt": "Free consultation?", "landing.industry.aesthetic.beat.2.msg.1": "Yes — complimentary consultations are available.", "landing.industry.aesthetic.beat.2.msg.2": "Thursday 2:00 PM and Friday 11:30 AM are still open.", "landing.industry.aesthetic.beat.2.msg.3": "Which consult time should I book?", "landing.industry.aesthetic.beat.2.lead.status": "Qualified", "landing.industry.aesthetic.beat.2.lead.service": "Free consultation", "landing.industry.aesthetic.beat.2.lead.value": "$0", "landing.industry.aesthetic.beat.2.lead.appointment": "Friday 11:30 AM", "landing.industry.aesthetic.beat.2.lead.followUp": "Ready", "landing.industry.aesthetic.beat.3.prompt": "Book this week", "landing.industry.aesthetic.beat.3.msg.1": "I can book you this week.", "landing.industry.aesthetic.beat.3.msg.2": "Morning and afternoon openings remain with our injector.", "landing.industry.aesthetic.beat.3.msg.3": "Prefer morning or afternoon?", "landing.industry.aesthetic.beat.3.lead.status": "Qualified", "landing.industry.aesthetic.beat.3.lead.service": "Treatment booking", "landing.industry.aesthetic.beat.3.lead.value": "—", "landing.industry.aesthetic.beat.3.lead.appointment": "This week", "landing.industry.aesthetic.beat.3.lead.followUp": "Scheduled", "landing.industry.aesthetic.beat.4.prompt": "Do you do lip fillers?", "landing.industry.aesthetic.beat.4.msg.1": "Yes — lip enhancement is one of our most requested treatments.", "landing.industry.aesthetic.beat.4.msg.2": "Consults this week help us tailor the look before treatment.", "landing.industry.aesthetic.beat.4.msg.3": "Shall I reserve a complimentary consult?", "landing.industry.aesthetic.beat.4.lead.status": "Engaged", "landing.industry.aesthetic.beat.4.lead.service": "Lip fillers", "landing.industry.aesthetic.beat.4.lead.value": "Consult first", "landing.industry.aesthetic.beat.4.lead.appointment": "This week", "landing.industry.aesthetic.beat.4.lead.followUp": "Ready", "landing.industry.insurance.beat.1.prompt": "Get a car insurance quote", "landing.industry.insurance.beat.1.msg.1": "Happy to help with a car insurance quote.", "landing.industry.insurance.beat.1.msg.2": "I can prepare options once I have the vehicle year and model.", "landing.industry.insurance.beat.1.msg.3": "Want me to book a specialist callback within the hour?", "landing.industry.insurance.beat.1.lead.status": "Qualified", "landing.industry.insurance.beat.1.lead.service": "Auto quote", "landing.industry.insurance.beat.1.lead.value": "Custom quote", "landing.industry.insurance.beat.1.lead.appointment": "Callback < 1 hr", "landing.industry.insurance.beat.1.lead.followUp": "Ready", "landing.industry.insurance.beat.2.prompt": "What’s covered?", "landing.industry.insurance.beat.2.msg.1": "Our comprehensive plans cover collision, theft, and third-party liability.", "landing.industry.insurance.beat.2.msg.2": "I can send a simple summary tailored to your vehicle.", "landing.industry.insurance.beat.2.msg.3": "Shall I schedule a quick review call with an agent?", "landing.industry.insurance.beat.2.lead.status": "Engaged", "landing.industry.insurance.beat.2.lead.service": "Coverage review", "landing.industry.insurance.beat.2.lead.value": "—", "landing.industry.insurance.beat.2.lead.appointment": "Agent call", "landing.industry.insurance.beat.2.lead.followUp": "Ready", "landing.industry.insurance.beat.3.prompt": "Speak to an agent", "landing.industry.insurance.beat.3.msg.1": "I can connect you with a licensed agent.", "landing.industry.insurance.beat.3.msg.2": "Callbacks are available within the hour today.", "landing.industry.insurance.beat.3.msg.3": "What’s the best number to reach you?", "landing.industry.insurance.beat.3.lead.status": "Qualified", "landing.industry.insurance.beat.3.lead.service": "Agent callback", "landing.industry.insurance.beat.3.lead.value": "—", "landing.industry.insurance.beat.3.lead.appointment": "Within 1 hour", "landing.industry.insurance.beat.3.lead.followUp": "Scheduled", "landing.industry.insurance.beat.4.prompt": "Can I get a home quote too?", "landing.industry.insurance.beat.4.msg.1": "Yes — we can bundle home and auto for better rates.", "landing.industry.insurance.beat.4.msg.2": "I can have an agent prepare both quotes together.", "landing.industry.insurance.beat.4.msg.3": "Want me to schedule that review now?", "landing.industry.insurance.beat.4.lead.status": "Qualified", "landing.industry.insurance.beat.4.lead.service": "Home + auto bundle", "landing.industry.insurance.beat.4.lead.value": "Bundle quote", "landing.industry.insurance.beat.4.lead.appointment": "This week", "landing.industry.insurance.beat.4.lead.followUp": "Ready", "landing.demo.getThisAi": "Get This AI for My Business", "landing.demo.channels": "Facebook • Instagram • WhatsApp", "landing.demo.benefit.instant": "Replies instantly", "landing.demo.benefit.qualify": "Qualifies leads", "landing.demo.benefit.book": "Books appointments automatically", "landing.demo.leadCard.title": "Live lead card", "landing.demo.leadCard.status": "Lead status", "landing.demo.leadCard.service": "Service", "landing.demo.leadCard.value": "Estimated value", "landing.demo.leadCard.appointment": "Appointment intent", "landing.demo.leadCard.followUp": "Follow-up", "landing.demo.questionsProgress": "{{n}}/{{total}} questions", "landing.demo.leadCard.empty": "—", "landing.demo.typed.bridge": "Got it — {{answer}}", "landing.demo.typed.bridgeWithQuestion": "About “{{question}}” — {{answer}}", "landing.demo.flow.booked": "Perfect — you’re booked for {{time}} ({{service}}). I’ll send the confirmation next.", "landing.demo.flow.bookedStatus": "Booked", "landing.demo.flow.confirmedFollowUp": "Confirmed", "landing.demo.flow.clarify": "Happy to help — are you asking about pricing, availability, or booking an appointment?", "landing.demo.flow.engagedStatus": "Engaged", "landing.demo.flow.readyFollowUp": "Ready", "landing.demo.flow.thanks": "You’re welcome! Happy to help anytime.", "landing.demo.flow.thanksBooked": "You’re welcome! Your {{service}} is set — I’ll send the confirmation shortly. Message anytime if you need anything else.", "chatRecords.memory.title": "Customer Memory", "chatRecords.memory.loading": "Loading memory…", "chatRecords.memory.empty": "No long-term memory yet — AI will build it from upcoming conversations.", "chatRecords.memory.type.vip": "VIP customer", "chatRecords.memory.type.unresolved": "Existing customer with unresolved issue", "chatRecords.memory.type.returning": "Returning customer", "chatRecords.memory.type.new": "New customer", "chatRecords.memory.type.unknown": "Unknown", "chatRecords.memory.value": "Value: {{value}}", "chatRecords.memory.lastInteraction": "Last interaction", "chatRecords.memory.summary": "Summary", "chatRecords.memory.topics": "Previous topics", "chatRecords.memory.openIssues": "Open issues", "chatRecords.memory.agentNotes": "Human agent notes", "chatRecords.memory.nextAction": "AI recommended next action", "chatRecords.memory.nextActionFallback": "Continue the conversation based on the latest customer intent.", "landing.analytics.hint.leads": "+42% vs last week", "landing.analytics.hint.conversations": "24/7 coverage", "landing.analytics.hint.response": "↓ from 4h manual", "landing.analytics.hint.bookings": "This week" }